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Response from developer
ขอบคุณมากครับที่ใช้และรีวิวแอป! ดีใจที่ฟีเจอร์แยก Stem ตรงกับที่ต้องการครับ ในเวอร์ชันใหม่เราเพิ่มการแสดงเนื้อเพลงแล้ว สามารถอัปเดตเพื่อลองใช้งานได้เลยครับ ขอให้สนุกกับการใช้งานนะครับ!
coming from a pacifist: FRAUDULENT 👎
as dealt with personally: they're not going to reply to your email when looking for an IAP restore—as claimed in their automated response to the first user they SCAMMED as shown per reviews.
their system (through RevenueCat) quite literally assigns different client numbers per *device*, which means you're not only restricted to a single device, opposed to iOS cross-compatibility; but you're entirely dependent on their response, in which they request a whole lot of personal information (screenshots, purchase info) which they should already have on-file. all to never respond.
they include a "purchase not restored?" button directly below the 'restore' button in the app—which is outlandish and preemptive. it's also not by mistake. they're preying on those too impatient in whichever capacity to just purchase again. likely sourced from seeing their competitors only offer subscription options, hence their increase in price, and subsequent separate purchase identifier vs the original which likely had my [and others] credentials linked to it.
if not that, then they simply didn't segue their past purchase identifiers to RevenueCat. either way: AVOID them at all costs. like said, there are plenty of other developers worthy of your lifetime investment. please do not support CORRUPT development teams. thank you in advance.
Response from developer
We’re sorry for the frustration you experienced. The purchase restoration issue you encountered was a bug, and it has now been fixed. If your Lifetime purchase still isn’t restored, please go to Settings → “Restore Lifetime Issue” in the app and use that option to contact us. If possible, please submit the request from the device you originally used to make the purchase. This will provide us with the information we need to locate and verify your purchase. Please also include your Apple purchase/transaction ID and a screenshot of your App Store purchase receipt with your request. Once we receive it, we’ll verify your purchase as soon as possible and restore your Lifetime access. We’ll also provide appropriate compensation for the inconvenience caused. We sincerely apologize for the trouble, and we’d be happy to make sure your original Lifetime purchase is honored.
Why 2 star
Response from developer
Thanks for the honest feedback. Sorry the app didn’t meet your expectations. We’re working to make the separated tracks more useful for actually working with music, not just separating it. If you’re willing to share what you were hoping to do with the app, we’d really appreciate the feedback.
导入
Response from developer
感谢您的反馈和建议！ 您提到的无法直接从「语音备忘录」导入的问题，我们已经进行了优化，并新增了系统分享导入功能。目前新版本正在等待 App Store 审核，审核通过后即可直接从语音备忘录、文件等应用分享音频到 SplitJam。 感谢您的建议，您的反馈帮助我们持续优化 SplitJam 的使用体验！
