# Splunk On-Call — user reviews

> 54 indexed App Store user reviews of Splunk On by VictorOps, Inc., rated 2.60/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/splunk-on-call/id696974262/reviews
- App overview in markdown: https://appshunter.io/ios/app/splunk-on-call/id696974262.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 7

## Newest reviews (14 of 54)

### 2/5 — Poor QA

*2026-07-28*

Upcoming on call resource shows incorrect resource. Good job QA’ing Splunk! Bravo!

### 2/5 — Splunk On-Call

*2026-01-09*

Seems like a Teams app duplicate. Limited need.

### 2/5 — Slow loading

*2024-03-18, version 7.69*

When trying to set a different notification sound this does not save to default and plays a sound not selected at all.

### 2/5 — Dated

*2024-02-06*

The app is very limited. Even as a global admin I can’t assign on-call to someone for a team I’m part of which is unhelpful during critical issues. 

As it relates to the service, overrides are bobo. As a member across multiple trams, if I create an override I am forced to assign a resource regardless if I’m actually on-call during that time the override is set for.  

Splunk hasn’t invested anything once they took this over.

### 1/5 — Poor phone altering makes this required

*2021-10-31*

They call from different numbers every time, so you need to use alerts through this pointless app instead if you want it to go through Do Not Disturb reliably

### 2/5 — Useless thing

*2021-06-14, version 7.62*

Basically useless. When SSO with 2fa is needed using laptop to access website is literally faster (cause website remembers me and app not). 
Other functionally is also either missing or inconvenient to use. 
Have never been able to actually use this thing - was confused and did what was needed on laptop.

### 1/5 — Frequently logs you out

*2021-04-22, version 7.61*

Doesn’t warn you.

### 3/5 — Why rename the app

*2021-03-16, version 7.60*

The new name doesn’t make any sense. Why change?

### 1/5 — Doesn’t page

*2021-01-29, version 7.59*

This app doesn’t do the only thing I need it to do: make noise when a page comes in.

### 1/5 — Auth is broken, and I’m on call

*2020-10-22, version 7.57*

Really great update guys. I’m on call today and I can’t reset the password on mobile. Hope I don’t get called tonight, I won’t hear it! I needs assistance ASAP

### 1/5 — Upgrading to 7.56 on iOS 13 is a terrible experience. Alerts got delayed !!!

*2020-09-27, version 7.56*

We have been getting delay notifications, even alerts appear on webUI but nothing rings on my phone.

### 2/5 — You still can do it and I’ll tell you how:

*2020-09-23*

1. Take your UI designer (and stop using babies with tiny fingers, it’s illegal and against the rules!).
2. Make him oncall for 5 nights in a row.
3. Force him to acknowledge, reroute, snooze and resolve alerts based on some small parts of alert descriptions.
4. Wait for 2 nights.
5. On the day 3 you got a good UI.
6. On the day 4 you got a brilliant UI.
7. If you didn’t, return this designer to his previous barista job and hire a new one.
8. Goto 1.

### 1/5 — App getting worse

*2020-03-12, version 7.46*

I dont know if men are minority of this app users, but... Lets make Ack button smaller and place it near another button, to make it harder to aim.

Then... It’s a big issue and we’re sending lots of notifications? Let’s hide “Ack all of your triggered incidents” under “. . .”, engineer should learn our app during incident or click on each incident separately to lose his time.

And last: We heard you like feature to take on-call in one click navigating to on-call engineer. Well, we made 3 improvements here: first, we will stop showing you for which team engineer is being on-call atm. You have to findout first. Then let’ remove on-call status from profile also. Haha, you clicked on every engineer and didn’t foun who’s on-call. And also finally anyway we removed take on-call from mobile. Go to web version, that’s what we’re trying to tell you. Stop using phone, switch back to emails...

### 1/5 — Horrible

*2020-02-04*

The UI is slow and laggy, and the app force logs you out at the drop of a hat. Why do you log me out? You think I’m dying and desperate to be on-call? Furthermore, on teams where on-call rotation can be as far apart as a month, this expectation is unreasonable.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad experience

*2026-06-29, version 7.73.1*

Need urgent but app too lagging and can’t hit ack button. Login take too long

### 1/5 — Bad experience

*2026-05-29, version 7.72*

I am in on call rotation. Some situation needs to be urgent but the app took so long to sign in, lagging when ack the alert. Not recommended

### 1/5 — Super FAST

*2026-03-02, version 7.70*

The heck!! Do you know why hospitals are still using good ol pager? Cause they are simple, reliable and fast!! While your app is taking forever to load!! It is supposed for escalating urgent matters, yet i have to wait forever just to ack the alert!!! And wow the web version is blazing slow!! I can finish my cup of coffee while it is spinning. Utter disappointment!!

### 1/5 — Very slow loading on app start

*2026-03-01, version 7.70*

For time-sensitive on-call app, the start up is very very slow everytime, even if I have already open it recently. Also most of the time I need to kill the app because it’s stuck on the app start.

### 1/5 — the bane of my existence

*2026-01-05*

this app makes my life a living hell

### 1/5 — Auth

*2024-10-30*

1995 called and wants its authentication method back. Sad.

### 1/5 — Don’t try and finish setting your account up

*2024-10-18, version 7.69*

In the app, don’t try and finish setting up your account as it then wants a mobile nbr with + at the start rather than 00. There is no + on the keyboard they provide and no a long press on 0 doesn’t work. So you enter 00447xxxxx but that fails too. No problem, enter your mobile nbr in notes with a + and copy and paste. Sorted. Sigh until step 2 when it then wants to modify your contacts. You give permission and then it fails with an unknown error. No clue as to why. Yes I gave permission. Yes I checked but unknown error. You now can’t go back at all. Even after a force close. Nope. Uninstall and reinstall is the only way but don’t go through the same process. Poor app experience.

### 1/5 — Why tho

*2023-10-18, version 7.68*

Why you only call me when I'm sleeping

### 1/5 — Unable to login

*2022-09-24*

Worthless app as I’m unable to login through the app so have to login to the website.

### 1/5 — Unable to use app

*2021-11-22, version 7.63*

The stupid “what’s new page” doesn’t have a close button. I can’t close it and can’t access the app

## Most praised reviews (10 highest-rated)

### 5/5 — Best app experience for Incident Response

*2020-02-19, version 7.45*

Useful for anyone oncall.  Info and actions are clear and easy to use.  Ack and fix from the app!

### 5/5 — Couldn’t work without it!

*2020-02-18, version 7.45*

Amazing app! It’s key for my everyday work and specially when I’m Oncall. I don’t even need to log into the platform with my laptop.

### 5/5 — Pretty great on-call software

*2020-02-07*

Our team loves it. Five stars!

### 5/5 — Excellent !

*2020-02-06*

Being on call isn’t great but at least I know I won’t miss a thing with the VictorOps app! Keep it coming

### 5/5 — Thumbs up!

*2020-02-05*

Hate being woken up but the VictorOps app does its job that’s for sure!

### 5/5 — Great App. Great Company.

*2020-02-05, version 7.44*

Great App. Easy too use. Great Company.

### 5/5 — Good app

*2018-12-05, version 7.25*

If this app was poker it would be a full house

### 5/5 — Great App!

*2017-01-27, version 4.27*

Use VictorOps for everything!

### 5/5 — Great App and Service

*2015-10-28*

We have used VictorOps for about a year and am very happy with their app. reliable alert routing with great features.

### 5/5 — Easy to use

*2015-05-19, version 4.6.1*

Great service and a great slick app. The entire service takes a bit of work to configure properly but it's a great on call management system.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
