# Spocket - Dropshipping — user reviews > 53 indexed App Store user reviews of Spocket by Spocket Inc, rated 2.25/5 from 52 ratings. - Source: https://appshunter.io/ios/app/spocket-dropshipping/id1538627195/reviews - App overview in markdown: https://appshunter.io/ios/app/spocket-dropshipping/id1538627195.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 6 · 2★ 5 · 1★ 29 ## Is Spocket safe? Spocket - Dropshipping has mixed safety signals based on user ratings. The AppsHunter Safety Score for Spocket is 52 out of 100. This assessment is based on 52 user ratings, with an App Store average of 2.3 out of 5. Of 52 App Store ratings, 23.1% point to a safe experience, 11.5% suggest some concerns, and 65.4% point to a risky experience. ## Is Spocket legit? Spocket - Dropshipping appears to be a legitimate app. The AppsHunter Legitimacy Score for Spocket is 83 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Spocket? Reviews of Spocket are mostly negative: the Shopping app is rated 2.3/5 from 52 App Store ratings. What users like most: user-friendly UI, fast product import. Top complaints: misleading trial model, unauthorized charges. Summarized from real user reviews. **Pros** - 👍 User-friendly UI - 🚀 Fast product import - 💡 Access to large inventory - ✅ Good for beginners - 🤝 Great customer support team - ✨ Intuitive app design - 🌍 US/EU suppliers available - ⚡ Quick shipping options - 📈 Helps grow business **Cons** - 💸 Misleading trial model - 💳 Unauthorized charges - ❌ Difficult cancellation process - 📉 High prices - 👎 Lack of product relevance - 🚫 No refunds policy - ⚠️ Shady billing practices - 🐌 Slow loading times - 🪲 App glitches - 💰 Expensive subscriptions - 📦 Overpriced products - 😠 Horrid customer service - 🤥 Dishonest company - 👎 App doesn't load - 💸 Money hungry - 🤷‍♀️ No support - 😵‍💫 Confusing subscription terms - 🗑️ Wasted money - 📉 Low profit margins - ✈️ Long shipping times from Canada - 📱 Mobile UI could be better - 🔌 Sign in with Google not available on app - 🔄 Auto-renewal by default - 🤏 Small, easy-to-miss charges - ⬆️ Bundling or upgrading without consent - ❌ Inability to edit product details on iOS app - 🗣️ Scripted customer service responses **Commonly reported bugs** - App won't load imported product list - App won't load orders - App glitches - Import list never loads - Pages take a long time to load - My Imports page doesn't load - App performs horribly - Nothing ever wants to load - Import List doesn’t load - Pages don’t load - App slows down processing - Product doesn't appear in full - Hard to scroll down and view each product - Filters and sub collections are limited compared to desktop - Can’t sign in using “Sign in with Google” on the app - Login screen freezes - Incompatible with older devices - App is still in BETA **Most requested features** - Clear reminders before billing - Short grace period for cancellation - Option to edit product descriptions, pricing, and tags on iOS app - Improved mobile UI - More product filtering options - Dark mode ## Newest reviews (15 of 53) ### 1/5 — Warning: Hidden Charges and Shady Billing Practices with Spocket App *2025-02-07, version 1.0.8* I tried using the Spocket app but couldn’t get past the sign-up for a year screen. I wasn’t going to commit to a full year without knowing if it suited my company’s needs, so I went with another app, AUTODS. Weeks later, I noticed Spocket charged me a monthly fee—even though I never fully signed up! This feels like a scam. Spocket uses shady tactics known as “dark billing” or “negative option billing” designed to trap users in unwanted subscriptions. Watch out for: 1. Auto-Renewal by Default 2. Difficult Cancellation Process 3. Lack of Reminders 4. Small, Easy-to-Miss Charges 5. Bundling or Upgrading Without Consent Bottom line: Avoid Spocket. Sneaky billing, hard cancellations, zero support. ### 1/5 — WARNING *2024-12-04, version 1.0.8* SCAM ALERT!! One google search and you will find how awful spocket is. So many people have the same experiences. You sign up for free trial, cancel it and you are still charged even if you contact them to verify it was canceled. Now I have to contact the Bbb, FTC and possibly cancel my credit card. $99 a month!! ### 3/5 — Wow *2022-10-25, version 1.0.4* The website is an amazing site dont get me wrong but, this app sucks I cant import what I need because it wont even load I hope this bug gets resolved immediately! ### 1/5 — Scam. Do not use. *2022-10-25, version 1.0.4* They will hold your info and charge you for a subscription you thought was cancelled and wasn’t. I just got hit with a $1,188 charge for a year of service I never used. They think their terms of service protects them. I’m disputing it with PayPal at the moment but wanted to make sure no matter how my event turns out this scam company is exposed for their fraudulent ways. If I can’t get PayPal to elevate it I will be going to the DA and claims courts against this. ### 2/5 — App doesn't load *2022-10-19, version 1.0.4* The My Imports page doesn't load and other pages take a long time to load ### 1/5 — PLEASE DO NOT WASTE YOUR TIME AND MONEY *2022-10-11, version 1.0.4* They are money hungry and charge you. I canceled through the website, PayPal and bank and they still charged my credit card that same day. They charged me 288. The refuse to take responsibility and blame their no refund policy which it bananas. It’s such a scam! ### 3/5 — App is okay not great *2022-10-01, version 1.0.4* I’ve been using spocket for a little while now and while app is okay, it has a few bugs. It won’t load the imported product list and it won’t load my orders, which I can only do on the desktop version. Also, the subscriptions are way too expensive. While yes it’s okay for someone who has been selling and making a good amount of money on orders, for people like me who have just started dropshipping it isn’t worth the money just to add products to your store, with the high hope that people will want to buy your products. Also the vendors that put their products on the store sell their items for a pretty costly price and the anything with US shipping you usually have to pay for. This is really just a slightly glorified version of Aliexpress that you have to pay money for. ### 1/5 — The worst *2022-09-23, version 1.0.4* The products they sell are way over priced, they have horrid customer service, and they’re very dishonest. This week a bag that was advertised as being sold by a US company from the US was shipping from China. Customer Support literally blamed me for the issue. They offer no resolution and refused to refund the order. Emailed the issues I’m having to the CEO, also radio silence. There is nothing positive about spocket, any positive reviews are 100% fake. ### 2/5 — Be aware, no refunds after trial *2022-09-12, version 1.0.4* Usually I’m able to get a refund if I got charged for a subscription but don’t use or need it. But they refused to return. Kind of disappointing, they’re probably make more from forgotten subscriptions than from selling😄 ### 2/5 — Refund policy *2022-05-17, version 1.0.4* It seems to be a pretty good app, just be careful with the subscriptions not everything is a 14 day trial, i had thought i was getting a 14 day trial before i bought the year but it doesnt give that, it starts right away, i understand it is my fault, but they should be better about that instead of being money hungry. I emailed them and they said they could not give me a refund and told me to read the terms and conditions 🤣 ### 1/5 — Scam scam scam *2022-05-13, version 1.0.4* Stay as far away from this company and app as possible. Clicked a 14-day link button and it automatically went to checkout for full year. No monthly option vs annual and no trial. Customer service claims no refunds and pretending that they are being nice by offering 50% Total scam. All around. Trust reviews do not use. ### 1/5 — Need major improvements *2022-04-30, version 1.0.4* App be glitching and import list never load need major improvements ### 3/5 — awesome Spocket team. *2022-04-29, version 1.0.4* The 3 stars are for the awesome Spocket team. However the -2 stars if for the app. It performs horribly and nothing ever wants to load. I hope it can be fixed. ### 2/5 — App feature doesn’t work. *2022-04-23, version 1.0.4* I’ve only been a customer for a while now and the service you get with the Spocket team is amazing. Super quick customer service, very friendly and attentive staff. The biggest problem is that the Import List doesn’t load even when there’s only one item to be imported. If this were to be fixed, hands down five stars!! ### 1/5 — Worst app *2022-04-05, version 1.0.4* I love this app for my store but I hate dealing with it cause half of the time the pages don’t load. It’s like it hate iPhone cause it work well on android. It became a pain in the butt cause it slowing up my processing process. ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading Trial Model! *2026-03-06, version 1.0.8* My experience with Spocket was very disappointing. I signed up for the free trial simply to explore the platform and evaluate whether it would work for my business. Unfortunately, the trial automatically converted into a paid subscription without any clear reminder before the charge occurred. When I noticed the charge and contacted customer support immediately, my refund request was denied due to their strict no-refund policy. While they referenced their terms and conditions, the overall experience felt unfair and poorly designed from a customer perspective. The trial-to-subscription model is misleading for users who are only evaluating the service. A more transparent approach would include clear reminders before billing or a short grace period for cancellation. Instead, the process leaves customers feeling trapped by a billing policy rather than supported by the company. For a platform that targets entrepreneurs and small businesses, this approach damages trust. Based on this experience, I will not be using this service ever and would recommend that anyone considering the trial read the billing terms very carefully before signing up. ### 1/5 — FAKE DUPLICATE APP *2025-08-15, version 1.0.8* This app is fake spocket. Unable to connect store . No any support ### 1/5 — Pretty horrible *2025-08-06, version 1.0.8* I would strongly advise against working with this company. The membership cancellation process is extremely problematic, none of the provided methods actually work. My experience with customer service was very disappointing, and after finally getting my membership canceled, I discovered months later that it had been reactivated without my consent and my card was being charged again. ### 1/5 — Avoid! *2025-07-06* Avoid these money-grabbing scums! They take your money and they never refund you back!! They also don’t respect the EU 14 days refund policy if you buy the yearly plans!! The products prices are a ripoff too, at least for the EU markets. Avoid them if you live/do business in the European Union. If you don’t believe me, go and check their negative reviews on Trustpilot. ### 1/5 — addebito non autorizzato *2025-05-08, version 1.0.8* come già successo ad altri ho ricevuto un addebito non autorizzato senza motivo ### 1/5 — Cargos no autorizados y dos cargos al mismo tiempo *2025-05-06, version 1.0.8* Quiero expresar mi descontento con respecto a los cargos no autorizados en mi cuenta por la suscripción a Spocket. No utilicé el servicio después de que terminó el período de prueba, pero se me cobraron dos pagos al mismo tiempo. Esto es claramente un error, y no di mi consentimiento para la renovación de la suscripción. No he recibido respuesta del soporte y la situación aún no se ha resuelto. ### 1/5 — Addebito non autorizzato *2025-04-15, version 1.0.8* La mia esperienza con questa app è stata molto negativa. Nonostante fossi ancora all'interno del periodo di prova gratuito e avessi disinstallato l'app dopo circa 20 minuti, un mese dopo mi sono ritrovato con un addebito non autorizzato. Si è trattato di un'appropriazione indebita, considerando che avevo disinstallato l'app ben prima che la prova gratuita fosse scaduta. A chiunque stia considerando di scaricare questa app, consiglio di fare molta attenzione. ### 1/5 — They will take your money even though you cancel beware ! *2025-03-26, version 1.0.8* Terrible company SPOCKET AND DROPGENIUS ARE THE SAME TERRIBLE TERRIBLE COMPANIES ### 1/5 — Terrible *2025-03-19, version 1.0.8* This is an absolutely infuriating platform. Constant pop up chat from bots. Lack of product relevance. High prices. No acknowledgment from actual support chat. Then the inability to cancel membership without doing 3 hours of research and jumping through hoops. Nope, save yourself the headache and time. ### 1/5 — Refund *2025-02-19, version 1.0.8* I installed the app and deleted it the next day because I didn’t like it. As I thought, I turned off the subscription, but the settings were so terrible that it remained active; in the end, I was charged $147, although in the app there was a receipt for $99. For 10 days, the support service wasted my time with vague answers, only to eventually refuse and offer a free month. I don't need this free month when my dog ​​got sick two days ago and this money would be very useful. I hope things turn out badly for the employees. ## Most praised reviews (10 highest-rated) ### 5/5 — good if you're just starting *2024-08-29, version 1.0.8* although there are a few pop ups its simple to use ### 5/5 — Loving it *2024-06-09, version 1.0.7* Loving this Dropshipping app ### 5/5 — Best dropshipping app *2024-06-09, version 1.0.7* I have tried multiples apps and this one is definitely the best option for dropshipping ### 5/5 — Awesome App! *2022-04-09, version 1.0.4* Great app! This is very useful for my site. My customers will have now the peace of mind they need when making an online purchase on my store. Plus the awesome thing is that the app is FREE. ### 5/5 — Good for start your business *2022-04-05, version 1.0.4* Ive been using this app for my business and it helps tremendously. ### 5/5 — Great intuitive app! *2022-03-26, version 1.0.4* This app has made it easy for me to search lots of products in almost every category. Love that their products are directly from suppliers with the fastest shipping. ### 5/5 — Super intuitive *2022-03-26, version 1.0.4* I’ve been using Spocket for a while, and it’s very convenient to work on my products or place orders on the go. Great products, love that there are so many us/eu suppliers. Highly recommend!!! ### 5/5 — Great app *2022-03-26, version 1.0.4* Great app for dropshipping! Best customer support! ### 5/5 — Great app for beginner dropshippers *2022-03-25, version 1.0.4* Very user friendly, tons of fast shipping products to source from ### 5/5 — Great App for small Businesses *2022-03-18, version 1.0.4* They have trending products inventory and very easy to use UI. It worked well with my e-commerce platform. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-11.*