# Sport Clips Haircuts Check-In — user reviews > 537 indexed App Store user reviews of Sport Clips Haircuts Check by Sport Clips, rated 4.80/5 from 63,367 ratings. - Source: https://appshunter.io/ios/app/sport-clips-haircuts-check-in/id1403308360/reviews - App overview in markdown: https://appshunter.io/ios/app/sport-clips-haircuts-check-in/id1403308360.md - Rating breakdown: 5★ 56,667 · 4★ 4,045 · 3★ 885 · 2★ 379 · 1★ 1,391 ## What do users think of Sport Clips Haircuts Check? Overall sentiment: neutral **Pros** - 🚀 Convenient check-in - 👍 Easy to use - 🤖 Helpful for planning ahead - 🤩 Great haircuts and service - 💯 Consistent experience **Cons** - 🕰️ Inaccurate wait time estimates - 🔀 Inconsistent check-in process - 🤯 Frustrating app issues - 🤖 Disconnect between app and in-store - 🤷‍♀️ Lack of advanced features **Commonly reported bugs** - App freezing or crashing - Incorrect location detection - Check-in not syncing with in-store system - Persistent login/password issues - Unreliable notifications and updates **Most requested features** - Ability to schedule appointments in advance - Option to view stylist history and favorites - Improved check-in and wait time tracking - Family/group check-in functionality - Integration with loyalty/rewards program ## Newest reviews (10 of 537) ### 3/5 — Reserve a time needs improvement *2026-08-29, version 2.1.16* The reserve a time function is not well connected to the store. Sometimes it says 30min to haircut and next minute is your time. Totally unpredictable. ### 5/5 — Love it *2026-08-20, version 2.1.15* Jenifer is the best. Always get my hair done how I want it ### 5/5 — Mia *2026-08-19, version 2.1.15* Mia and Sports Clips do an amazing job!! Mia is so nice and for that matter that whole team are always so nice and professional. I have been getting Mia to cut my hair for about 6 months now. I also love the sports clips app it makes for an easy way to set up an appointment. Keep up the great work Team ( especially Mia) ### 5/5 — Great Stylist *2026-08-17, version 2.1.15* Kelli is the greatest stylist ever. Nobody does my hair like her! ### 5/5 — My review *2026-08-17, version 2.1.15* This location is always very efficient, and friendly staff. Thank you, Sean ### 5/5 — Consistent reliability *2026-08-15, version 2.1.15* I don’t get down as often as I should. When I do, I walk out feeling like a Big Leaguer! Thanks Rose! ### 3/5 — Needs additional support for time selection *2026-08-14, version 2.1.15* On Apple Iphone i have found it difficult to select specific times. ### 3/5 — Times *2026-08-14, version 2.1.15* Wait Times on the app and the actual wait times are not even close to accurate. ### 5/5 — Bryan *2026-08-12, version 2.1.15* Just saw YEN - she is amazing! ### 1/5 — App sucks *2026-08-11, version 2.1.15* 1 star review because the app really is that bad ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2026-08-29, version 2.1.16* Too difficult to add a paying guest ### 1/5 — Online check in *2026-08-25, version 2.1.16* Why did a client who walked in AFTER me get ahead of me? When I checked in at the store I was next in line and now I’m third in line ### 1/5 — Hair cut *2026-08-24, version 2.1.15* Terrible time schedule cut ### 1/5 — Four Years of Loyalty, Then Refused Service for Respectfully Questioning a Charge *2026-08-23, version 2.1.15* I have been a loyal Sport Clips customer for about four years and have referred family members to this location. On July 26, my son visited this location and paid a total of $46, including tip. We always tip our hairstylists as a courtesy, so this is not about the tip, nor is this about $5 or $10. My son has long hair, but there is no posted or written pricing policy stating that long hair is subject to a different price. The displayed haircut price was $35, and I have photos of the pricing posted at the location showing no additional charge for long hair. Lauren had previously mentioned that my son’s haircut takes longer and that the price would need to increase. However, I never agreed to an increased price. She also explained that corporate expects her to generate $60 per hour. Whatever hourly target exists between Sport Clips and its stylists is an internal business matter and should not be the customer’s concern. As a customer, I should be able to rely on the posted pricing and be informed of and agree to any additional charges before the service. But the pricing itself is not the main reason for this review. When I later approached Lauren about the issue, I spoke to her calmly, respectfully, and with a smile. I intentionally kept my voice extremely low so that the conversation would remain private and other customers would hardly be able to hear us. Despite that, while I was already seated for my haircut, Lauren removed the towel from around my neck in front of everyone and told me, “I will not serve you.” She then told me that I did not have to deal with Sport Clips anymore. That was an extremely humiliating way to treat a customer. What I had deliberately tried to keep as a quiet, private conversation suddenly became obvious to everyone around us. I told Lauren that if she personally did not want to serve me, that was her decision as a hairstylist, but she could not tell me that I could no longer deal with Sport Clips as a brand simply because I respectfully questioned the pricing. Another stylist, Christy, ultimately provided my haircut. Even after that experience, I chose not to immediately post a public review. I tried to resolve the issue privately and peacefully. I left my name and phone number and specifically asked for the franchise owner or appropriate management to contact me. More than a week has passed, and nobody has contacted me. This is not about $5 or $10. It is about transparency, professionalism, respect, and how a loyal customer is treated when they raise a legitimate concern. No customer should be publicly embarrassed or refused service simply for respectfully questioning a charge. After approximately four years of loyalty and referring members of my family, I expected much better. I am sure other Sport Clips locations may handle their customers differently, and I am not judging the entire brand based on this experience. However, because of the way I was treated, I will not return to this Simi Valley location. ### 1/5 — Worst app on the App Store *2026-08-19, version 2.1.15* This app does not hold your pace in line. Literally every time I use it, I get booted from line as I pull into the parking lot for my Sport Clips, knocking me 20+ minutes. Does not matter if I check in mere minutes from the store. Might as well not use the app at all, as it rarely accomplishes its purpose ### 1/5 — Reservation System sucks *2026-08-17, version 2.1.15* Can’t stand your “reservation system”. It gives preference to walkins and does not allow for setting any appointments in advance. Hate it ### 1/5 — Wait times. *2026-08-15, version 2.1.15* Wait times seem to be off a lot. ### 1/5 — Sooo bad *2026-08-14, version 2.1.15* Laggy and even though it’s tracking you, it NEVER allows me to check in once I’m at the store. Close the app, still can’t. Reinstall and sign in again, still can’t check in. I always have to tell somebody once I arrive because the app is awful. Even when I connect to the IN STORE WIFI, still doesn’t allow me to check it. ### 1/5 — Not accurate *2026-08-14, version 2.1.15* This app sucks, it’s not accurate at all. Says I had 7 mins till my turn then I walk in and and poof 40 minute wait this has happened multiple time ### 1/5 — Check-in app *2026-08-11, version 2.1.15* Your check-in app needs a complete overhaul. The times change constantly. It says I have 20 minutes until my appointment and then, the next minute goes down to 5 minutes until game time. Then I get there and all of the sudden there’s 2 people in front of me because apparently I didn’t get there on time. Very frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Earl *2026-08-29, version 2.1.16* Hollie is amazing. ### 5/5 — Great Service *2026-08-29, version 2.1.16* Camille is always the best!!! ### 5/5 — Superb! *2026-08-29, version 2.1.16* My 1st visit to the Kierland Scottsdale store. Kellie was awesome! Not in a rush. Not a chatty Cathy, but a great personality while you get your hair done. She knows her craft. Thanks Kellie! ### 5/5 — Topsham location *2026-08-28, version 2.1.16* I love coming over here to Sport Clips. They are always very friendly and welcoming. Jayne is the barber. I see every time and she does beyond a wonderful job. ### 5/5 — Brie on Oneida *2026-08-27, version 2.1.16* I’ve been bringing my son to Brie for at least two years now. She’s the absolute best at what she does! We don’t go anywhere else and we always wait for her availability! ### 5/5 — Great Styling *2026-08-27, version 2.1.16* Marissa is a wonderful, talented , professional stylist and I highly recommend her services. ### 5/5 — Hair *2026-08-26, version 2.1.16* Good service ### 5/5 — Great! *2026-08-26, version 2.1.16* Shay is awesome. My haircut is perfect, exactly how I like it. Thank you! ### 5/5 — Reliable *2026-08-26, version 2.1.16* It’s always great to ### 5/5 — Scheduler works well *2026-08-21, version 2.1.15* Just used the time block scheduler. Can select stylist & a time window. Worked great. Saved time. Thx --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*