# Spot On - MSU Parking — user reviews > 15 indexed App Store user reviews of Spot On by MICHIGAN STATE UNIVERSITY, rated 4.64/5 from 690 ratings. - Source: https://appshunter.io/ios/app/spot-on-msu-parking/id1043750280/reviews - App overview in markdown: https://appshunter.io/ios/app/spot-on-msu-parking/id1043750280.md - Rating breakdown: 5★ 501 · 4★ 36 · 3★ 15 · 2★ 7 · 1★ 33 ## What do users think of Spot On? Overall sentiment: negative **Pros** - 👍 Convenient payment without lines - 💡 Potential to be a big help **Cons** - 💸 Unexpected charges from Passport Wallet - ⏳ Parking time limit of one hour - 🚫 Cannot pay at meters anymore - 📍 App doesn't recognize location - ⏰ Unclear parking rate and time limit information - ❌ App unavailable for parking - 🔄 App requires frequent reinstallation - 🤷‍♂️ App seems like a trick - 💰 Paid for parking, still got ticket - 🚗 Fails to enter vehicle information - 🗺️ Zone vs. Lot confusion - ⏳ Unable to extend parking time - 💳 No Apple Pay support - 🚫 Payment not working **Commonly reported bugs** - App loads 'passport wallet' with unexpected charges - App limits payment to one hour - App cannot be used to pay at meters - App shows no parking in the area despite being parked - App shows parking lot unavailable - App requires deleting and reinstalling to function - App fails to enter vehicle information - App incorrectly maps parking zones - App does not allow extending parking time - App does not support Apple Pay - App payment not working **Most requested features** - Allow payment for more than one hour - Clarify weekend rates and time limits - Improve location detection - Integrate Apple Pay - Allow payment at meters - Fix zone vs. lot mapping issue ## Newest reviews (3 of 15) ### 1/5 — App Fails *2018-11-21, version 1.0.1* I have tried numerous times to enter my vehicle information into the app and it fails every time. ### 1/5 — Zones vs Lots - needs fixing!!!!! *2018-09-28, version 1.0.0* The new version makes me look for “zones”. For a parking meter, I enter the lot, and then space number. After I’ve already paid for the spot, it says the zone I parked in is over a mile away, not the lot I was told to enter via the instructions for Spot On that are posted on each meter. This has happened twice to me now for different meter lots, and they all show that I parked at the same central location that I actually was not parked at. ### 1/5 — Take your $ and still give you a ticket *2018-09-16, version 0.3.1* I paid for parking via this app and still received a ticket. ## Most critical reviews (10 lowest-rated) ### 1/5 — Just Passport but different *2026-05-21, version 9.8.0* Lousy ### 1/5 — No apple pay really *2025-01-27, version 9.4.3* No apple pay seriously, even when I put in my card info it does not work ### 1/5 — DO NOT USE PASSPORT WALLET IF ONE-TIME VISITOR *2022-12-15, version 9.3.5* Wanted to park for a couple hours and the app loaded a “passport wallet” with $20 without saying that it would so not I am out $20 for what should have been $5 to park here. ### 1/5 — Cant pay at meters *2019-06-16, version 1.1.41* Can no longer use app to pay at meters therefore no point in using app anymore ### 1/5 — A busy so far ... *2019-05-01, version 1.0.3* I’m just trying to use this for the first time and it’s already disappointing. With location services on, I’m parked in lot 62 and the app tells me there’s nothing in the area. Hmm. I also wanted to check weekend rates (hopefully free) because I have work to do on campus Friday and Saturday, but the closest thing it can show me is that I’m only allowed to park here until 10pm. Doesn’t say why. Is the lot free after that? Is there a 7.5 hour limit on the length of a parking lot visit here? To answer those questions, I guess I’ll have to pay for parking and then walk over to read the signs at the lot entrance, since there’s no way to read and process that much info while driving into the lot. This app could be such a big help, it just isn’t. ### 1/5 — App needs to be updated *2019-02-19, version 1.0.3* I forgot my wallet so went to pay with the app and it was saying the parking lot was unavailable - after contacting support so I wouldn’t get a ticket they told me to “delete the app, turn my phone off/on, and re-download the app” thank you! genius! ### 1/5 — Doesn’t work *2019-02-11, version 1.0.3* It’s telling me that every single parking lot is “unavailable” ### 1/5 — They don’t want us to pay *2019-02-01, version 1.0.3* Obviously this app is a trick to make us think we won’t get tickets. ### 1/5 — App is disabled everywhere *2019-01-30, version 1.0.3* At the meters in front of dorms you can't pay by the app anymore, only manually paying with quarters. ### 1/5 — Unable to extend time. Ever. *2019-01-17, version 1.0.3* Last update a month ago? Trash. ## Most praised reviews (2 highest-rated) ### 4/5 — Convenient to pay *2017-10-12, version 0.3.1* This app helps me to pay without waiting in line of meters. However it requires a convenience fee. ### 2/5 — Dumb *2021-09-09, version 1.2.0* This app wont let me pay for more than an hour worth of parking at a time!!! Who thought that was a good idea? Come on Spartans! Get your crap together and use your brains. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*