# Spotlight by Verizon Connect — user reviews > 80 indexed App Store user reviews of Spotlight by Verizon Connect by Verizon Connect Inc., rated 4.70/5 from 6,353 ratings. - Source: https://appshunter.io/ios/app/spotlight-by-verizon-connect/id1081245111/reviews - App overview in markdown: https://appshunter.io/ios/app/spotlight-by-verizon-connect/id1081245111.md - Rating breakdown: 5★ 5,295 · 4★ 520 · 3★ 212 · 2★ 76 · 1★ 250 ## Newest reviews (17 of 80) ### 3/5 — OK, but… *2026-06-29* The app works OK, but it keeps logging me out which although isn’t critical, it is inconvenient having to log back in. Bigger issue though is the fact that sometimes it takes a couple of minutes for any vehicles to show up. Really frustrating. ### 1/5 — Racing to rock bottom *2026-06-18, version 2.18.15* Ever since Verizon took over Fleetmatics, the product has been deteriorating ever since. This new app somehow backslid from Reveal. ### 2/5 — Poor Realtime Update *2026-06-17, version 2.18.12* Takes forever to load, I think I had better service with previous app. ### 1/5 — 1 Star *2026-06-09* This app is nowhere as good as the last app. When you open the app your vehicles are not there. You have to fully shut down and restart. The reply is poor - get it updated please ### 1/5 — Not fit for purpose *2026-06-06* Well done you spastics. If your job is to piss off customers and force them to move elsewhere, then you have done a fantastic job. Keep up the good work ### 1/5 — Run Far Away! *2026-06-06, version 2.18.12* Can we please get the Reveal App back. This is the slowest, glitchiest app. With a company like Verizon you would think y’all would have better products. I have 11 vehicles and I feel like AOL dial up from the 90s would be better than this app. ### 1/5 — Worst app ever *2026-06-05* This app is awful. The previous one ‘ reveal ‘ was simple, easy and functional to use. Well done Verizon , I will be moving my buisness elsewhere, I have written to you a few times about moving to this useless of an app. But you don’t listen. ### 1/5 — Miss the Reveal software *2026-06-05* Miss the Reveal software, this app is hard to navigate. The reveal app was so much better. Easy to use easy to see where all the vehicles are now you have to click on something just to figure out where they’re at. ### 1/5 — The app is worthless. *2026-06-01, version 2.18.12* The reports section is worthless ### 3/5 — Logs me out *2026-05-29, version 2.18.12* What’s the point of the app if I have to sign in frequently? It doesn’t even autofill the username. ### 2/5 — Spotty at best *2026-05-21, version 2.18.12* Sometimes it works and sometimes it doesn’t. It’s hard to track our employees. ### 1/5 — Is not tracking *2025-06-25, version 2.11.18* Is not tracking ### 1/5 — Poor design. *2025-04-14, version 2.11.11* Hard to navigate app. ### 4/5 — Dauernd Neustarts erforderlich *2025-03-27* Jedesmal wenn man die App länger als ein paar Minuten verlässt ist die ganze Flotte weg oder nur das zuletzt betrachtete Fahrzeug ist noch vorhanden. Man muss dann die App schließen und neu starten, jedesmal. ### 1/5 — Terrible *2024-10-30, version 2.11.5* Very difficult to use . Seldom reports actual location of asset! ### 2/5 — Review *2024-09-24* Having trouble getting the system set up and getting help from the person that sold us that told us it would do things and it won’t cameras are reading different than the trucks. We installed very unusual situation. ### 3/5 — Ok for monitoring *2024-09-24, version 2.11.3* Does not update correctly. Have to log in and out to refresh app ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-01* The new app is terrible. Slow, hardly works. Most times have to close it down and reopen the get it too work. ### 1/5 — Worst app in the world *2026-07-30* Verizon had the best app reveal and decided to go backwards and go with spotlight. It’s slow, when you open up the app your map isn’t loaded, there is features that the old reveal app had that this can’t do. So frustrating will look to leave Verizon because of this ### 1/5 — I’ll step in the wrong direction! *2026-07-15, version 2.18.17* I really loved the last app, the one they forced me to get rid of, called reveal. This Spotlight app is significantly less user-friendly and very cumbersome. ### 1/5 — It works when it wants to *2026-07-10* I always try to get locations of drivers and it will kick me out of the system. When login back in it does the same over and over until you are logged in sometimes after 20 -50 times trying to log in! It doesn’t help if you need a location immediately. I hate it! ### 1/5 — Why change a good thing?!?! *2026-07-07* The old tracker app wasn’t superior or anything but was WAY better than this junk… glad I don’t pay for it and my company does or I would cancel my service. Paying for something that isn’t user friend is a joke! ### 1/5 — Forced to switch to this app *2026-07-05, version 2.18.16* Does not load properly or perform near as well as the old app. Makes it harder to track fleet and manage alerts. ### 1/5 — Not user friendly *2026-06-23, version 2.18.15* They got rid of reveal, good for looking up and finding tracked assets location, to this program which is horrible for that. Don’t even get me started on there customer service side…. ### 1/5 — Reveal was better *2026-06-23* Beware of Verizon multi year auto renewing contracts which cannot be cancelled without full payment of future unused years. So far this new app is worse than Reveal app that it replaced. Live map takes ages to load, replay doesn’t work, they have made a previously simple app into an app that requires too many clicks and navigating of menus to eventually end up at a feature that no longer works ### 1/5 — Won’t even start up *2026-06-21, version 2.18.15* Lots of glitch…the wheel spins showing a map of Europe …. I have, however, gotten it to work a few times. ### 1/5 — Needs overhaul *2026-06-20, version 2.18.15* Got to keep logging in every time when signed into ELD and then there’s no guarantee it will log in ## Most praised reviews (10 highest-rated) ### 5/5 — Anti-theft *2025-02-05* I cannot speak highly enough of this service. I had a high value drill stolen last night and was able to recover it immediately. The thieves moved it 60 miles away and hid it on a fire break. The transponder allowed me to track it and report to local law enforcement and recover it. Worth the money to prevent theft. ### 5/5 — Práctico *2024-12-16, version 2.11.5* 👍🏼 ### 5/5 — Mi tranquilidad Gracias por existir en nuestro trabajo Gracias *2024-12-15, version 2.11.5* Perfecto 👌 ### 5/5 — Review *2024-08-03, version 2.10.17* Good device ### 5/5 — Mi tranquilidad *2022-08-31, version 2.7.0* Perfecto 👌 ### 5/5 — Help us *2022-07-26, version 2.6.9* Vehicles show out of range a lot ### 5/5 — Convenient! *2021-11-16* It is nice to be able to check the location of our fleet vehicles easily and quickly on our phone or tablets, especially when talking to a tech outside office hours. ### 5/5 — Doesn’t work *2021-07-01* Been spotty for ten days about working ### 5/5 — ASHLEY BERGH PTY LTD (ACADEMY AND POLYNESIAN FUNERALS0 *2021-06-05* Excellent product tracking our fleet has made life a lot easier and more efficient to run. Also sorted out the drivers and their dubious habits. Ashley Bergh Director ### 5/5 — Kicks me out - Help *2021-03-17* I just signed up for this service and this app doesn’t work. This is my first week with this service. Please fix app, it kicks me out after half a second. **Developer response:** Hello, I am sorry that you are having these issues, this should not be happening. Please reach out to the support team at your earliest convenience at 1-844-617-1100 reveal.support@verizonconnect.com. Thank you, Ashlee-Product --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*