# Spotlight — user reviews

> 38 indexed App Store user reviews of Spotlight by emocha Mobile Health, rated 4.20/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/spotlight/id1269187117/reviews
- App overview in markdown: https://appshunter.io/ios/app/spotlight/id1269187117.md
- Rating breakdown: 5★ 21 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 4

## Newest reviews (13 of 38)

### 2/5 — Passwords

*2021-08-25, version 2.9.4 (533)*

I use this app for work.

I have been trying to change my password for weeks now. I have submitted several requests. I can not figure out what my password is now. I have tried calling them will no success. I can’t get anyone to answer.

### 2/5 — Video Submissions

*2021-04-13, version 2.9.0 (527)*

I get the purpose of it, but having to send video submissions to your boss when you’ve been throwing up all morning are NOT IT

### 1/5 — **** Bug report *****

*2021-04-10, version 2.9.0 (527)*

Using iOS 14.4.2
The screen freezes when you have to enter the temperature.   Frustrating and you have to restart the all.  Please fix.  Overall great app. When it’s fixed I will move it to 5 star

### 1/5 — Terrible app and support

*2021-04-08, version 2.9.0 (527)*

Every time I login I have to reset my username and password through a call in.

### 2/5 — Cannot record temperature

*2021-04-06, version 2.9.0 (527)*

I cannot input my temperature so then I keep getting flagged for it. Even deleted and re-downloaded the app, no current updates. Please fix.

### 1/5 — A few issues

*2021-03-10, version 2.8.2(520)*

1) When I save my “Personal Goal” it’s gone when I log back in.

2) SMS notification reminders to check in stopped working for me months ago, they were helpful. Push notifications never worked.

3) add an email option you can also send your badge to for the day so for example, a manager who doesn’t have access to the administration side of emocha can be notified also that you badged in before coming on-site.

### 1/5 — No support

*2021-03-06, version 2.8.2(520)*

This App is horrible. I was able to log in for the first two days. I have not been able to log in since. It continues to say my log in is invalid. I’ve tried resetting my password and user name. However, a link is never emailed to me.

### 1/5 — Doesn’t ask the right questions

*2021-02-26, version 2.8.2(520)*

Do I have a new headache? Yes. I am under stress quite a bit, so, YES

Do I have a runny nose or cough? YES—but it doesn’t ask if I have asthma or allergies 

It doesn’t ask if I’ve been vaccinated. 

This app will have me using every sick day I have because it won’t allow me in my school building because of my NORMAL LIFE. 

Get it together.

### 1/5 — Consistent Crashing

*2021-02-08, version 2.7.0*

I am unable to open this app on iOS 14.5 beta. You would think after a few months, their programmers would fix the sibling sign on and multiple badge display as well. Disappointing to say the least.

### 1/5 — Username

*2020-12-22, version 2.7.0*

I forgot my username and it won’t send an email to change it.  I wish it would save both username and password or use the fingerprint to log in.

### 1/5 — Sign up function

*2020-11-22, version 2.7.0*

I am not able to sign up or make an account on the mobile app.

### 1/5 — Crashes

*2020-11-02, version 2.7.0*

It launches, I see our two student ID’s and as fast as it opens, the app closes. I can’t access the app. I’m using an iPhone 12Pro and iOS 14.1.

### 1/5 — No help

*2020-09-30, version 2.6.0*

The forgot button does not help at all.

## Most critical reviews (10 lowest-rated)

### 1/5 — Quirky and inconsistent

*2022-09-30, version 3.3.2*

This app is not at all accurate. You can do all of your check-ins and then next thing you know, you get an email from your bosses boss reprimanding you because you have not done your check- ins. Your check- ins don’t register with your employer reliably. So it really defeats the purpose of mandating check-ins for all employees.

### 1/5 — Doesn’t work

*2022-03-31, version 3.1.1*

Required to use this app for work. It crashes on the last checkin step every time.

### 1/5 — Crashes

*2022-01-27, version 3.0.6*

All it needs to do is record a video. Even a high school student should be able write a better one thats more stable.

### 1/5 — Annoying

*2021-10-05, version 2.9.5*

Unfortunately my job requires us to use this in order to get through the front gate. It’s annoying how it doesn’t let you stay signed in. So I have to open the app while I’m driving. It is really annoying with how I have to upload my vaccine card. I don’t have my email attached to the app, now it’s not letting me update my email. Thus not letting me upload my vaccine.

### 1/5 — Very buggy and unreliable

*2021-10-04, version 2.9.5*

My employer requires us to use this app and it is very poorly made. It only works occasionally and often requires a restart of my device for it to register my information. No alerts are sent to my phone even though I authorized them. Uninstalling and reinstalling does not solve the problems. While it is not my choice to use this app for the health check ins, I would not recommend it to another entity who is looking for a similar app.

### 1/5 — Emocha

*2021-09-20, version 2.9.4 (533)*

I hate you. I deleted you but you keep sending me emails. STOP sending me emails.

### 1/5 — Terrible app

*2021-09-07, version 2.9.4 (533)*

Terrible app.  Been trying to upload my covid vaccine and keep getting rejected.

### 1/5 — Educator

*2021-08-17, version 2.9.4 (533)*

Our district has made it mandatory to use this app. It does not work when I download it on my phone and it gathers personal data. The app is mandatory to pass with a green mark in order to work onsite yet it does not work ona smartphone

### 1/5 — Won’t Upload

*2021-07-28, version 2.9.4 (533)*

This app won’t show an upload successful check mark after you’ve recorded the video. Fix it.  Fix it.

### 1/5 — Deceiving

*2021-04-20, version 2.9.0 (528)*

Got a pop up that it needs an update - weird since my phone is set to do that overnight. App Store only has option of “open”, no cloud symbol update. I restart phone, reinstall app, blah blah blah. THEN MY BOSS REALIZED THAT WAS AN ADD SAYING TO GO TO THE STORE AND UPDATE IT, had to X out of that window to sign in..... LAAAAAAAME, BOOOOOOOO

## Most praised reviews (10 highest-rated)

### 5/5 — My appreciation

*2021-03-22, version 2.8.3(521)*

I am content and confident knowing that someone is tracking my health conditions everyday. In spite of the outbreak of the Pandemics myself and my family were all very healthy and continue to enjoy the healthy life everyday. Emocha staff, thank you so much for the Great job. Keep up the food work. Dom Albacena

### 5/5 — COVID-19 Life Saver

*2020-07-14, version 2.5.5*

Smooth app that is helping tons of people with contact tracing and disease monitoring amidst the pandemic. Highly recommend to any healthcare facility, school, or employer that would like to return to work safely.

### 5/5 — Great App

*2020-04-22, version 2.4.0*

This app definitely helps with maintaining medication adherence as well as self monitoring. The technology is current and worth having. Especially, while dealing with the COVID-19 pandemic. Way to go emocha!

### 4/5 — Easy App

*2021-10-08, version 2.9.6*

Love this app! Easy enough for my kids to use! Helps us stay on track with our health!

### 4/5 — 14.5 crashes :-(

*2021-02-11, version 2.8.0 (514)*

Great app! Not sure why 14.5 isn’t supported though. Keeps crashing, did a full reinstall cm and reboot. 

Also, any future plans to scale the app for 11 pro max? :-)

### 3/5 — Needs login fix

*2021-09-02, version 2.9.4 (533)*

Works fine once you’re in. But where is there no “remember me” option? This is the only app I have that won’t allow my phone to populate the user name and password or use Face ID. So typing them both in manually makes this daily task take twice as long.

### 3/5 — Needs basic upgrades

*2020-12-26, version 2.7.0*

Needs some very basic upgrades that it’s surprising aren’t already incorporated. Considering that this is used by a lot of schools, why isn’t there an option to enter data for siblings without having to log in as one, enter the data, log back out and then log back in as the other child?  Also, for the temperature input, really needs to be more like a bank deposit input, where the decimal place is already populated. Just those two small changes would really improve the app.

### 3/5 — Could be better

*2020-06-15, version 2.5.3*

This is an okay app. However, the camera is facing only one side, you can not flip or reverse the camera. This makes it very difficult to tape for example pills that you place in your hand or on a pill holder.

### 2/5 — Frustrating to set up

*2026-01-08, version 5.5.9*

I’m a provider experimenting with the patient version of the app. Because I didn’t set up my account the minute I got the invitation text, it’s now got me in an endless loop of going back to the App Store when all I want to do is set up an account. There is NO WAY my adolescent patients with mental health & substance use issues will put up with the frustration of what could be a very helpful adjunct to treatment.

### 2/5 — Yes app used to be great

*2022-08-24, version 3.2.8*

Over time it has gotten progressively slower. Whatever upgrades they have been doing has clearly slowed down the functionality of the app to the point that it is now useless because it is so slow. 

I will be removing this from our entire company soon because it no longer helps us be more efficient.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
