# Springfield

> City service request and issue reporting tool for Springfield, MA residents. (iPhone/iPad app by Intelligov, Inc..)

- Source: https://appshunter.io/ios/app/springfield/id503142803 (this page in markdown: same URL + `.md`)
- Developer: [Intelligov, Inc.](https://appshunter.io/developer/453017505)
- Category: Productivity, Lifestyle
- Price: Free
- Rating: 1.80/5 from 4 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 36 MB
- Languages: American English
- Released: 2012-02-22
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/springfield/id503142803/reviews.md

## What is Springfield?

Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere.

The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.

## Key features

- Report non-emergency city issues
- Request city services
- Attach photos to requests
- Use GPS for precise location
- Track service requests

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/springfield/id503142803/reviews.md

### 1/5 — App is trash

*2025-01-23*

To set up a username, it says a characters with at least one number. I have tried at least a dozen different variations and none work. Fix this thank you

### 1/5 — Needs work

*2024-06-24*

Downloaded app but unable to create an account.
I wanted to report a dead animal I saw on my walk so I took a picture of it, but there’s no way of attaching that picture.

### 1/5 — Doesn’t save login info

*2021-05-24*

Inconvenient because it won’t save login info. I deleted app.

### 2/5 — Good start but needs Code Enforcement

*2012-03-16*

This local app is a good start for reporting issues, but also needs a code enforcement section to report problem properties. 

The interface also lacks a way to correct registration errors.  I entered an incorrect email address for instance and there was no way to correct it except by registering again.

## Frequently asked questions about Springfield

### What is Springfield 311?

Springfield 311 is a mobile application designed for residents of Springfield, MA, to report non-emergency city service issues and request services directly to the city.

### Can I report issues with photos using Springfield 311?

Yes, Springfield 311 allows you to take and attach pictures to your service requests, providing visual context for the issue.

### How does Springfield 311 help the city respond faster?

By enabling residents to provide exact locations using GPS coordinates and attach relevant photos, the app helps the city deliver services more quickly and effectively.

### What kind of issues can I report with Springfield 311?

You can report a wide range of non-emergency issues to the city, similar to what you would find on the City's 311 portal.

### Is Springfield 311 available on all devices?

Springfield 311 is supported on iPhone, iPad, and iPod devices.

### When was Springfield 311 last updated?

The app was last updated on October 20, 2021, with version 7.0.8.

### What is the age rating for Springfield 311?

Springfield 311 has an age rating of 4+.

### Does Springfield 311 have ads?

No, Springfield 311 does not contain advertisements.

## Version history (last 5 releases)

### 7.0.8 — 2021-10-20

Ability for city to provide a response
Additional services available which require info before submitting a request

### 5.3 — 2017-05-18

This app has been updated by Apple to display the Apple Watch app icon.

Major user interface enhancements with faster registration.  Faster location determination with enhanced accuracy and new location selection interface.

### 3.5 — 2014-02-10

Bug fix for forgot password issue.

### 3.0 — 2013-07-10

Support for iPad added
Auto detect location and select location on map added
View submitted ticket details added

### 2.0 — 2012-02-22

No release notes.

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## Related topics

[springfield inc](https://appshunter.io/ios/topics/springfield-inc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*