# Sprinklr

> Enterprise customer experience management solution for mobile devices. (iPhone/iPad app by Sprinklr.)

- Source: https://appshunter.io/ios/app/sprinklr/id1369693945 (this page in markdown: same URL + `.md`)
- Developer: [Sprinklr](https://appshunter.io/developer/413619437)
- Category: Business, Social Networking
- Price: Free
- Rating: 3.80/5 from 203 App Store ratings · 59 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 156 MB
- Languages: American English, Japanese, Brazilian Portuguese
- Released: 2018-07-05
- Data updated: 2026-09-02
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/sprinklr/id1369693945/reviews.md

## What is Sprinklr?

The iPhone/iPad companion to Sprinklr.

Sprinklr is the world’s leading enterprise Customer Experience Management (CXM) solution. With the Sprinklr mobile app, you can manage your Social, Marketing, Advertising, Research, Commerce, and Care functions right from your phone. Since the app connects directly to the Sprinklr platform, all the information is immediately synchronized while you’re on the go.  And, you can rest assured that the same permissions, governance, and automation features are supported on the app as well. 
 
Here are just a few things you can do from the iOS app :
·    Manage all of your enterprise social accounts    
·    Plan your marketing calendar
·    Publish and engage with messages and content
·    Manage workflows, such as approvals, assignments, and queues
·    Engage via Monitoring Dashboards    
·    Browse, upload or manage all of your assets
·    Manage your advertising
·    Review or create Listening and Reporting Dashboards
·    Provide customer service
·    Receive Mobile Notifications
·    Collaborate with your team

 … and more!  Get started now!

## Key features

- Manage enterprise social accounts
- Plan marketing calendar
- Publish and engage with content
- Manage workflows and approvals
- Engage via monitoring dashboards
- Manage advertising campaigns
- Provide customer service

## What do users think of Sprinklr?

Overall sentiment: mixed

**Pros**

- 👍 Easy and convenient to navigate
- 👍 Very easy and friendly to use
- 🚀 Seamless experience from enterprise to mobile
- 🚀 Great app for on-the-go use
- 👍 User-friendly interface for posting and uploading
- 👍 Makes engagement posts easier
- 👍 Fantastic app, well-managed
- 👍 Good app for creating and posting organizational content
- 🚀 Awesome UI, smooth interactions
- 👍 Push notifications are helpful
- 👍 Great notifications, stay connected
- 🚀 Slick and easy to use app
- 🚀 Great enhancements, clean UI
- 👍 Easily post to multiple platforms
- 👍 Awesome tool for marketing and sharing
- 🚀 Great publishing app for on the go
- 👍 Phenomenal functionality, easy to use, organized

**Cons**

- 🐛 Always bugged and useless
- 🐛 App is not mobile friendly
- 🐛 Overlapping components make it a chore
- 🐛 Frustrating and limiting
- 🐛 Doesn't post videos with ease
- 🐛 Restricts video aspect ratios
- 🐛 Posts sometimes fail to publish
- 🐛 Way too limiting file size (100 MB)
- 🐛 Poor quality, approve button disappears
- 🐛 Can't funnel to see approvals
- 🐛 Approval count inaccurate
- 🐛 Not user friendly for approvals
- 🐛 App crashes frequently
- 🐛 Buggy, crashes all the time
- 🐛 Terrible layout, too much analytics
- 🐛 No publishing for IG carousels or stories
- 🐛 No post editing
- 🐛 Posts via Sprinklr not visible in FB ads manager
- 🐛 Not user friendly
- 🐛 Frequent updates, never works
- 🐛 Bad interface and slow
- 🐛 Mostly useless for doing anything
- 🐛 Approved posts lack indicator
- 🐛 Crashes on startup
- 🐛 Super slow
- 🐛 Things do not load properly
- 🐛 UI not great for social people
- 🐛 Poorly designed, unhelpful instructions
- 🐛 Complicated, too many hoops to log in
- 🐛 Password changes frequently
- 🐛 Overall poor
- 🐛 Not easy to use
- 🐛 Unnecessary extra step to confirm date
- 🐛 Not iPad compatible
- 🐛 Doesn't natively support iPad
- 🐛 Notifications not timely or accurate
- 🐛 Lacks real-time updates for messages/approvals

**Commonly reported bugs**

- App is not mobile friendly
- Overlapping components
- Doesn't post videos with ease
- Restricts video aspect ratios
- Posts sometimes fail to publish
- Approve button disappears
- Can't funnel to see approvals
- Approval count inaccurate
- App crashes frequently
- Crashes all the time
- Posts via Sprinklr not visible in FB ads manager
- Crashes on startup
- Things do not load properly
- Unnecessary extra step to confirm date
- Rendering on iPad doesn't work
- Not compatible with iPad
- Notifications not timely or accurate
- Lacks real-time updates for messages/approvals

**Most requested features**

- Widget for the app
- More options in asset management (editing thumbnails)
- Dark Mode for iOS and iPadOS
- Deeper information in stats
- Select multiple social channels while posting
- Easier access to asset library photos
- Publishing of IG carousels
- Publishing of stories
- Editing of posts
- Indicator for approved posts
- Easier to use editorial calendar
- Schedule same message for different networks
- Sound notifications for alerts
- Real-time updates and notifications for messages/approvals
- Access to Settings

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/sprinklr/id1369693945/reviews.md

### 2/5 — Thing

*2026-03-25, version 12.1.0*

Xhhx

### 3/5 — Da

*2026-02-04, version 11.0.1*

It’s okay

### 1/5 — Always bug and useless

*2026-01-05, version 11.0.1*

^

### 4/5 — Love it

*2025-11-24, version 11.0.1*

Easy & convenient to navigate

### 5/5 — Great

*2025-07-21*

Very easy and friendly to use

### 5/5 — Widget

*2024-10-19, version 9.2.0*

It would be great if there is a widget for it.

### 5/5 — Smooth!

*2024-10-06*

Seamless experience from the enterprise tool to the mobile platform.

**Developer response:** Thanks for your review! Seamless is exactly the experience we want our users to have.

### 1/5 — Needs A lot Of Improvement

*2024-04-10, version 8.2.1*

The app is not mobile friendly. Overlapping components make using this app a chore

### 5/5 — Great app to use in the go

*2024-02-05*

Thoroughly enjoy using the Sprinklr app when on the road when I can’t access the website version on my PC. The app’s interface is extremely user friendly to use to post and upload assets.  A must use and download IMO.

**Developer response:** Thanks for your review! Your experience is exactly the kind of experience we want other users to have. If you do ever run into any bumps along the way, don't hesitate to contact us directly: tickets@sprinklr.com

### 1/5 — Frustrating and limiting

*2023-12-22*

This app is extremely frustrating. It doesn’t let you post videos with ease. You have to have certain rations and has all these restrictions. Won’t post things at times. Very limiting. Find a different software

**Developer response:** Sorry to hear you're having trouble posting videos from the app. We'd like to investigate this further and work on a solution for you. Please reach out to our team at tickets@sprinklr.com.

## Frequently asked questions about Sprinklr

### What does the Sprinklr app do?

The Sprinklr app is a mobile companion to the Sprinklr enterprise Customer Experience Management (CXM) solution. It allows users to manage social media, marketing, advertising, research, commerce, and customer care functions directly from their iPhone or iPad. All actions and data are immediately synchronized with the main Sprinklr platform.

### What are the key features of the Sprinklr app?

Key features include managing enterprise social accounts, planning marketing calendars, publishing and engaging with content, managing workflows like approvals and assignments, engaging via monitoring dashboards, managing advertising, and providing customer service. Users can also receive mobile notifications and collaborate with their team.

### Is the Sprinklr app free to use?

The provided information indicates that the app itself does not have in-app purchases or ads, suggesting it is a companion app for the paid Sprinklr platform. Access to its full functionality would likely require an existing Sprinklr enterprise subscription.

### What devices is the Sprinklr app compatible with?

The app is specifically mentioned as an iPhone/iPad companion, indicating compatibility with Apple's iOS mobile operating system. It connects directly to the Sprinklr platform, which is an enterprise-level solution.

### How can I use the Sprinklr app for my business?

You can use the Sprinklr app to manage your brand's presence across social media, plan and execute marketing campaigns, engage with customers for support, and monitor brand sentiment. It's ideal for teams that need to manage customer interactions and marketing efforts while on the go.

## Version history (last 5 releases)

### 14.1.0 — 2026-08-26

Performance improvements and bug fixes

### 14.0.0 — 2026-07-28

Performance improvements and bug fixes

### 13.1.0 — 2026-05-27

Performance Improvements and Bug fixes

### 13.0.0 — 2026-04-21

- Performance improvements and bug fixes

### 12.1.0 — 2026-03-05

- Performance improvements and bug fixes

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## More apps by Sprinklr

- [Sprinklr Extend](https://appshunter.io/ios/app/sprinklr-extend/id1200748877)
- [Sprinklr Empower](https://appshunter.io/ios/app/sprinklr-empower/id1255588695)
- [beHPE](https://appshunter.io/ios/app/behpe/id1570641478)
- [Hallo Fans](https://appshunter.io/ios/app/hallo-fans/id1575172516)
- [Primerica Social](https://appshunter.io/ios/app/primerica-social/id1587880067)

All apps by Sprinklr: https://appshunter.io/developer/413619437

## Related topics

[sprinkler](https://appshunter.io/ios/topics/sprinkler)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*