# Sprint Drive™ — user reviews > 50 indexed App Store user reviews of Sprint Drive™ by Sprint Nextel Corporation, rated 4.85/5 from 38,040 ratings. - Source: https://appshunter.io/ios/app/sprint-drive/id1439458173/reviews - App overview in markdown: https://appshunter.io/ios/app/sprint-drive/id1439458173.md - Rating breakdown: 5★ 33,880 · 4★ 3,241 · 3★ 625 · 2★ 118 · 1★ 196 ## What do users think of Sprint Drive™? Overall sentiment: neutral **Pros** - 🚀 Consistent and reliable - 🔓 Provides WiFi hotspot - 🔧 Helps diagnose car issues - 🗺️ Tracks vehicle location - 🛟 Offers roadside assistance - 👍 Useful for parents with teen drivers - 👍 Helps monitor elderly parents' driving **Cons** - 🐛 Registration and setup issues - 🐛 Inaccurate location tracking and notifications - 🐛 Buggy app with frequent crashes - 🔒 Privacy concerns around tracking - 🔧 Unreliable diagnostic information - 💰 Expensive for the features provided **Commonly reported bugs** - Inconsistent vehicle detection and status updates - Inability to change WiFi hotspot settings while driving - Inaccurate fuel level and mileage reporting - Delayed or incorrect notifications about vehicle status **Most requested features** - Allow customization of WiFi hotspot settings - Integrate with smart home/IoT devices - Improve accuracy of location tracking and notifications - Provide more detailed diagnostic information - Offer better customer support and troubleshooting ## Newest reviews (14 of 50) ### 4/5 — better than onstar for parents with teen drivers *2020-07-22, version 2.1.12* I can see real time where they are, and also i can see their top speed for the last several driving cycles. this app gives me great big eyes on what they are doing and where they are and were. the fuel tank monitoring is good but it will tell me they are low and the guage in the cars is reading 1/2 a tank. butbit is still helpful as i can tell when they fill up. ### 4/5 — Love it but needs improvement *2020-04-14, version 2.0.89* I’ve had the Sprint Drive for 2 weeks now. I drive an older car so it’s a great reassurance for me that my car’s mechanical health is fine, I’ve had major repairs prior to Sprint Drive, and I get apprehensive at times that my car isn’t performing correctly. The only reason that I gave it 4 stars is because of two reasons. 1. It doesn’t tell me the gas percentage of my car whereas it does in my boyfriend’s car. 2. I’ve gotten numerous notifications saying my car may be towed, while I’m driving it. 10/10 would recommend Sprint Drive ### 3/5 — Good for Ride Share drivers *2020-03-17, version 2.0.89* The app/device have some issues. It regularly tells me I am making sharp turns. Often when turning into my neighborhood (off a state highway to an uphill street) and when turning into my parking spot at my house (I usually back in to park.) It also loves to tell me I have 10% or less fuel when my gage still is at 1/4 tank. For ride share drivers this is a good amenity for you to advertise to your passengers that you have WiFi available for their use while in your vehicle. Many don’t care, need or use it, but the few that do make it worthwhile. ### 4/5 — Cool device *2020-02-29, version 2.0.89* I like this device and it’s potential. The app, however, is in dire need of improvements. I changed vehicles, it would not let me add a second vehicle. You can not use the device on multiple vehicles and if you have a daily driver, and a weekend special, you will have to delete and reinstall every time. I tried the “Add Vehicle”, I get an error message stating that there is already an account with this email address. I refuse to buy a second device to use on a vehicle that stays in my garage and is only used on weekends if the weather is nice. When I switched to a newer vehicle that has only 50,000 miles on it, apparently I’ve already completed all the oil changes and tire rotations through 155,000 miles. Needs to be a way to reset those categories. Yes, it still gives me reminders when they are due. The map drives me crazy. Needs to be a way to keep the position dot centered and have the map move underneath. The dot moves off the map and you have to keep tapping the screen to bring it back to center, defeating the hands free safety law. If there is a way to do that in the settings, I can not find it. I have other issues with the app, but they are insignificant and I can live with them. ### 5/5 — Life Savor *2020-02-17, version 2.0.86* I bought the Sprint Drive for my 2 cars. Well, I had to get the app. Well, it came in handy one night when I was coming home from work. My check engine light came on and my car started to act funny and my car died. Well, I used the app to see what was wrong. It was my transmission. A computer part in the transmission failed. I was about to see what’s wrong on the spot using the app. Along with it I was able to call for roadside assistance and they knew where I was because it shows where my car is using my phone gps through the app. ### 5/5 — It’s not bad *2020-01-25, version 2.0.77* So I’ve had this sprint drive for a while now and I’m not gonna lie I kinda like it it tells me some things about my car and it also told me what was wrong with the car. So I had a misfire in my car and I changed the spark plugs and my check engine light turned off and it drives good now but the sprint drive will still tell me everyday that my car has “2 issues found” from when my car had the misfire but it doesn’t have it now and it still tells me, I tired disconnecting it and putting it back in but it really didn’t seem to work so I just have to ignore it but to be honest other than that I would say having these are worth it ### 5/5 — Sprint Drive *2020-01-13, version 2.0.62* I love my Sprint Drive and how easy the app is. We had it when we drove down to Florida, and it was perfect, it kept the kids connected on their tablets, and kept the stops to a minimum. In addition, a local repair shop said our vehicle had issues, yet they unplugged our drive. We were notified immediately and was able to call out the shop. Saved us lots of money!!! ### 5/5 — ❤️ SprintDrive *2020-01-01, version 2.0.62* I love it. I have internet access while traveling, which gives me tv and entertainment. I move it to my Harley and it gives me navigation and maps. I can keep an eye on my cars when they’re publicly parked. It also lets me know how my car is operating. If I loan my car to a friend, I know where they went and what time they were there. So worth a few bucks a month. ### 3/5 — Fixes needed ASAP *2019-12-14, version 2.0.62* “You cannot change WiFi hotspot settings unless your engine is running” is a persistent message I get when trying to change the settings regardless of whether or not my car is running. Can be pretty useful if little functionality bugs are paid close attention to and worked on quickly. Kind of disappointed in the apps functionality and flow. There’s lots of potential to be more intuitive than this but it’s just not being reached. ### 5/5 — Very good to have *2019-12-03, version 2.0.62* The sprint drive is a very nice device to have in your vehicle number one for the road side assistance because you never know when you may need assistance also if you anyone else to drive your vehicle you can track your vehicle and always know where it is if need be I also love the fact that your car is a mobile hot spot you get 4G LTE data in your vehicle as well as mechanical diagnostics and so much more it’s definitely having!! ### 5/5 — Sprint Drive *2019-11-25, version 2.0.54* I love it. I definitely would recommend that anyone else to get this device. It's amazing. Keeps you safe by alerting emergency contact/s in the situation if you have a wreck n no one was there to help or know where you are. This is the best thing possible for anyone to have to keep safe and sound. Great to have also when you have children and they are starting to drive 👍 ### 5/5 — Great relief for worried parents *2019-10-24, version 2.0.54* I installed this in my daughters car to monitor her. So glad I did, I can tell when she’s driving too fast or having any difficulties. The only reason I didn’t give it 5 stars was bc when she broke down on the side of the highway, it was waaaayyyy too difficult to get through to a roadside assistance rep (almost 2 hours no exaggeration). And then when we did she transferred us to the towing company and hung up. The towing company told us that in order to verify the tow would be covered by sprint drive the rep from sprint drive should have stayed on the phone. That took another 45 min. The rep did apologize about how long it took to answer saying she was the only rep on duty for the whole U.S. which sounds crazy but yeah. Good solid service but they need more reps. ### 3/5 — No insurance discount. *2019-09-06, version 1.2.47* I went to my local Sprint store to have a wireless device serviced. The Sprint rep told me about a eligible promotion I have for Sprint Drive. It is a car plug in that monitors you driving and gives you a number grade among other great features like turning you vehicle into a WiFi hotspot. AAA car service is a limited plus with 15mile towing and other discounted services. A must for parents who have young drivers on the road. Comes installed with gps monitoring. The major sales pitch from the Sprint rep was up to 30% off my Progressive auto insurance bill. After activating the device, I notified Progressive about the Sprint service and they will not give me a discount on my bill unless I buy their vehicle plug in for vehicle monitoring. The Sprint ad states Progressive gives up to 30% off of your insurance bill well in fact, they offer me 0%. Awesome device. I probably will return it since I will not be getting a discount on my insurance ### 5/5 — CookiLuv *2019-08-21, version 1.2.47* Yes I have sprint Drive and I absolutely love it It is awesome to have install such a safe and reliable source in my car ..... Also I love all the features like hot spot WiFi and AAA, GPS Tracking, it even has a live diagnostic scan test it does on car while car is in motion and last but not least sprint drive also grades you on how well your driving skills are awesome!!!!! Even keeping you updated on your car health and awareness of and unsafe areas as well as disturbances in the area..... I mean I’m just blown away by how awesome this safe installment is for me as a everyday driver♥️♥️♥️♥️♥️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing but problems *2020-05-27, version 2.1.12* I got a Sprint Drive device when I got a new iPhone 11 and revised my service plan. The ad piece for Sprint Drive said “Get Sprint Drive FREE with qualifying service plan”. I mistakenly trusted the Sprint Store employee, but was charged the purchase $120, which was buried in a 22” credit card sales tape. The store employee installed the device in my car which turned out not to be compatible with the device. After getting the Sprint Drive app, I have been unable to sign in. Constant error messages: user name doesn’t match password, or ‘I’m not a robot’ is never accepted. In several phone calls have talked with Sprint employees with no solutions. Avoid this device! Raises questions about doing business with Sprint. Being a 20 year Sprint customer has not been appreciated at all. ### 1/5 — Horrible - as all Sprint products and service *2020-05-26, version 2.1.12* Got this for my teenage daughter’s car. For the first few months it worked great, then it started glitching from time to time, until about 6 months into a 2 year contract it’s become completely unreliable. When the car is parked in the garage the app will say that it’s driving at 81 mph, when it’s driving and you can see it moving on the map, it will say that it’s parked. Trip history is completely inaccurate, for example today it says the trip started at 10:55 and has been in progress for over 5 hours and that the car has been idle for over 4 hours, as if it’s just been continuously running - and right now the car is Parked! Sprint, as usual, has been awful about troubleshooting and service in general. They basically told me that if it doesn’t work I need to buy a new one, there is no warranty unless I bought one on the purchase date. I can’t say enough about how unhappy I am with this product and Sprint in general. ### 1/5 — Bluetooth Havoc!! *2019-12-03, version 2.0.62* I thought this was the best thing ever... WiFi in the car... it runs diagnostics... gps tracking... I mean what more could you want (other than a brand new car.. lol). Let’s skip to the but... when it’s plugged in my husband’s Samsung Note 9 goes absolutely crazy when hooked up to the Bluetooth, he starts getting notifications of texts that he received a year or 2 ago... which is enough to cause PTSD... long story.. but for real no one wants to revisit texts from the devil incarnate!! We unplug the sprint drive & it stops.. left it unplugged for a few months.. all while still paying for this “free” gift from sprint... fast forward to today, plug it back in & it starts all over again with the old message notifications. And now I don’t even see where it runs diagnostics on the car. ### 2/5 — Problems from the start *2021-03-23, version 2.1.26* Followed all directions to get app installed and when registration steps failed for over a month I gave up. The drive still worked in other words it did produce a hotspot. I tried to register again three months later using same steps this time it worked. Well some what. My first task was to change the default SSID and password following directions, it failed! I can’t use the app slide bar to turn the WiFi off which is what I’ve wanted to do to prevent apps on connected devices running in the background thereby using up data. The slide bar/button is yellow. Can ping it from computer but can’t log into it’s web browser to make necessary changes. App does not work properly!! Support for device or is lacking. No excuses, this should work as advertised, it doesn’t!!!! ### 2/5 — New update *2019-10-02, version 2.0.45* Edit: added the color options, but doesn’t work with the desktop/website version. Some of the older color options are gone so if you have purple on the website, it’s yellow in the app. And if you choose gray or white in the app, it’s black on the website. Plus it’s still buggy. The colors don’t “stick” they switch between yellow and the color you picked. One great add was an easier way to switch between vehicles (one added star for that). New update has some major flaws. Practically unusable right now. The app before had flaws that were slowly fixed but now it’s like starting all over again. Half the time, vehicles won’t “load”. Can’t change vehicles easily, where the vehicle name is at, it only gives the option to add another instead of switching. No more color options on app. It’s like watching the Uber app and not being able to differentiate between vehicles. Definitely needs work. Will update review if it changes. ### 2/5 — Latest update is bad *2019-09-08, version 2.0.22* The latest updates over the last two days have too many glitches. The app freezes when I try to look at virtual mechanic or move to any other screen other than the map and will not load or crashes, it loses the location of the vehicle and shows the map but doesn’t show our car, I could see the car moving when being driven in the older version but not in this update. We use this app all the time and loved the older version but this newest version is horrible. Please fix it! ### 2/5 — Great app and very useful *2019-04-11, version 1.2.40* Let me start by saying I love this app. It allows me to see information about my car that would otherwise be hidden to me. My only gripe is that the sales representative flat out lied to me at the store when I was there. I entered Sprint on memorial ave West Springfield looking for a new case and phone for my girlfriend. The sales rep indicated that they had a new program that was free to sign up for and use. The very next month after this visit my bill has gone up almost 30$ will no credit added. I will be going down to sprint to fix this. Rather inconvenient to have to fix something the rep had promised me. Been a sprint customer for over 14 years and I would not recommend any other wireless carrier. However, I do expect to be fully reimbursed for any charges applied to my bill regarding the sprint drive device. ### 2/5 — Ehhh *2019-02-21, version 1.2.34* This does not track my vehicle in real time so if someone stole it, this would be of no use. Also, the driving score angers me. I'm not part of a business so I have no one to answer to and my score is 96, but it often says I have more hard accelerations than in reality and I don't like that. What this considers hard accelerations is in reality usually a normal acceleration. And being a perfectionist, when I get a bad score (anything under 100), it bothers me. I'm not trying to drive better because I drive pretty darn good as it is but now I feel stressed and I can't turn that function off. Lastly, I have some serious privacy concerns using this. I am being tracked everywhere I go and I don't like that. As well as my driving habits and who knows if this will get shared with insurance companies at some point. Basically it's a glorified, more expensive AAA. Should have realized that and just gotten AAA. That's the part that sold me tbh. ### 2/5 — Horrible *2019-01-24, version 1.2.26* When this device works, which has been for about an hour out of the week I’ve had it, it’s nice. Gives you a lot of useful information. HOWEVER, It rarely works. I had me parked in the middle of the highway and apparently I always go 41 MPH because that’s all it shows. Start times on my trips are NEVER right and never has the correct updated position on the map. I’ve checked the app when I’ve been home for about an hour and it still has me at the light by my house. It’s ridiculously off that’s it’s not even usable. Will be returning the first chance I get. ### 2/5 — Seemed to stop tracking *2018-12-31, version 1.2.19* Purchased this device a few days ago and the setup was simple and easy. Finally got the WiFi and 4G LTE to function (do not know how) but that only works when the vehicle is parked. When driving, it does not track that the vehicle is moving. Still says it is parked at our address. The blue lights do not illuminate when driving and the device does not notify me when it is removed from the vehicle. Beginning to regret purchasing this product altogether. Update: The WiFi hot spot settings link is also greyed out so you cannot access that part also. ## Most praised reviews (10 highest-rated) ### 5/5 — Consistent & Reliable *2022-11-10, version 2.2.21* Fast. Functional. Has never not worked since June 2019. Also nice to have wifi in the car. I hope this app never changes. It is great for overbearing/untrusting/authoritative/micromanager parents and partners, not to mention all you paranoid potential victims of GTA without car insurance who think justice and revenge are synonymous. I love this app! ### 5/5 — Love it *2021-07-06, version 2.1.44* I’ve had this unit for about three years. Just about three months ago my door handle broke on my van and I found myself locked out of it. One quick call and they had someone on their way to unlock the van. Because I was in a very remote place it took a few hours but sure enough help arrived and I was on my way. ### 5/5 — Saves me every time!!! *2021-06-03, version 2.1.44* This little device is a life saver! Every time my engine light comes on- I know the issue before I have to take it to the shop! It helped me learn that I needed a new catalytic converter a few months after I purchased this used truck. All of the check Engine light issues have been diagnosed by my sprint drive! I’m so grateful for it. It’s also a wifi device so that helps with long car rides (for the kiddo’s entertainment!) sadly it’s being phased out by a new device from T-Mobile. Glad I got mine when I did! ### 5/5 — Great for a do it yourselfer! *2021-02-13, version 2.1.26* On 3 different occasions I was able to use the mechanic hotline to get advice to fix small issues. The mechanics were knowledgeable and gave me advice on how to get quality parts and cheaper prices. And were able to provide me with information to fix problems for myself, utilizing the codes generated by the sprint drive device. It’s money well spent! ### 5/5 — Shows offline / car parked in another area *2021-02-04, version 2.1.26* Have over a year and half works perfectly good. Now it shows Offline/Parked in another area but car is now at a different location. There’s a delay for some reason (like Huge Delay) As well as Car widget does not show on the map itself on the Sprint Drive App :-( Will change my rating once this is fix but overall absolutely love this gadget ### 5/5 — Sprint drive *2021-01-21, version 2.1.26* Excellent my truck was stolen and I was able to take the police to the exact house. They had it in the garage but I was able to see that it was pinging on my phone the police asked to open garage door and there it was. The only damage was my shifter. They couldn’t figure out how we where able to find them within 15 min.. They kept blaming each other!!!! Loved the look on there faces!!! ### 5/5 — Sprint drive is so worth it. *2020-11-01, version 2.1.12* At first it only worked for a month but I changed it and since it has been the best product that I have ever purchase. SPECIALLY, because it allows me to be on top of the game. The one thing that I hate about it’s that it tells me precisely when my girlfriend is cheating on me. Other than that I highly recommend you to buy it. ### 5/5 — Great App! *2020-08-25, version 2.1.12* Exceptionally easy and very helpful. Our car was stolen one night. Thankfully we had this app we called the police and was able to recover our car within 10 mins of it being gone. The app also told us when our battery died and when there was a mechanical problem. This was definitely a need in our lives and we didn’t know it until something happened. Will recommend this to everyone 👍🏽 ### 5/5 — Life saver *2020-05-12, version 2.1.12* I only have this device because it was gifted to me and I installed it only to monitor when my parents took my car but the device genuinely saved me in tough times. I was at work when my coworkers and I noticed my tire was flat so I rang up AAA through the app and within the hour someone came and changed my tire WITHOUT needing me hence I was busy at work. I can list other ways this device has helped me but that one is my favorite. 100% worth it if you care about your car or you’re tired of “waiting until something happens” ### 5/5 — Sprint drive by customer *2020-03-19, version 2.0.89* I’ve had sprint drive for a couple weeks. I like all of the features. I’ve got one in my 2009 fusion that works great. Some notifications are delayed by up to 15 min. I’ve also got one in my 98 ranger. It does work in the ranger for several things but it cannot read how fast the vehicle is traveling so it always says parked or that it’s possibly getting towed. Not a big deal when I can see in real time where the truck is at. I let someone borrow the ranger and it tells me how they are driving, keeps trip history, and even lets me know if the device is removed. So it will work on any vehicle with OBD2 but if it’s not a new car then some features will not work. But those features are not the important ones --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*