# Sprout at Work — user reviews > 85 indexed App Store user reviews of Sprout at Work by Sprout Wellness Solutions Inc., rated 4.80/5 from 5,846 ratings. - Source: https://appshunter.io/ios/app/sprout-at-work/id904741273/reviews - App overview in markdown: https://appshunter.io/ios/app/sprout-at-work/id904741273.md - Rating breakdown: 5★ 5,019 · 4★ 650 · 3★ 137 · 2★ 15 · 1★ 25 ## What do users think of Sprout at Work? Overall sentiment: negative **Pros** - 💪 Motivating and interactive - 🙌 Healthy lifestyle encouragement - 🤝 Social aspects and community - 📈 Helps track progress and fitness **Cons** - 🐛 Buggy, crashes, and glitches - 🔄 Syncing and connectivity issues - 🤯 Confusing and not user-friendly - 💰 Unable to redeem rewards - 📊 Inaccurate data tracking **Commonly reported bugs** - Unable to log in or redeem points - Compatibility issues with tablets/iPads - Inconsistent data tracking and syncing - Frequent crashes and app freezes **Most requested features** - Improved syncing with fitness trackers - More workout options and customization - Better communication and support - Easier navigation and user experience - Reliable rewards and redemption system ## Newest reviews (16 of 85) ### 4/5 — Make it user friendly *2026-06-23, version 4.74.0.44* I tend to forget to log my activities, make it easy to remember . ### 4/5 — Double entries *2025-11-17, version 4.69.0.54* Hi, I feel like it could pull more data from my Fitbit, water intake, BMI, weight loss info, etc. not sure if you’re allowed to, but it would be helpful so I’m not duplicating info. ### 3/5 — Uses too much cellular data *2025-05-25, version 4.65.0.18* Good: Works well for pulling data from fitness devices such as Apple Watch. Bad: No idea why such an App can consume >1GB of cellular data in 3 weeks... I didn't even look at it all that much ### 1/5 — Unable to connect with Telus app *2025-01-15, version 4.61.0.36* Unable to connect ### 1/5 — Unable to redeem wellness credits *2024-12-14, version 4.61.0.36* As a member of staff that was excited to earn points and then redeem, it’s very disappointing that RBC has partnered with an app that is so poorly developed ### 1/5 — Unable to lock in *2024-09-18, version 4.59.0.28* What a rubbish app, great job ### 2/5 — Can’t connect *2024-04-16, version 4.56.0.47* So I’ve been using this app for several and it was working fine. The last 2 notifications I’ve tried to open wouldn’t let me connect. Said my email is incorrect and insists on using my husband’s moda log in. ### 1/5 — Don’t waste your time *2024-03-30, version 4.56.0.47* I thought having this app would be a great way to track health and wellness for my Health Engagement Model, so after completing my assessment, I got the app and signed up for an account. After months of reporting healthy activities such as stair climbing, walking, stretching, drinking water, etc. I received an email stating that the app would be unavailable for 3 days. Now after the maintenance period has passed, when I try to log in to my account, I get a message that there is no account associated with my email which is my login username. Support does not seem able to help me since I have provided the information requested by support and have had no response for days. If you need this to get your HEM incentive, find another way. Reading other reviews, it is not a matter of when the app won’t let you log in, but when. ### 3/5 — Can’t redeem earned rewards *2023-12-06, version 4.54.1.1* My rewards earned just sit there by the grocery cart but when I want to redeem them it doesn’t give me the options. Seems unfair and frustrating. ### 1/5 — Not accumulating points *2023-10-15, version 4.53.1.2* I get no points for Bronze, Silver or Gold. I sent message to tech support weeks ago and I still have a balance of 0 point. Irritating. I used the app when I worked for another employer and really loved it, but if you accumulate 0 point… the incentive is nonexistent. ### 1/5 — Unable to redeem *2023-09-18, version 4.52.0.33* Unable to redeem wellness points ### 2/5 — Unreliable Redeem system *2023-09-14, version 4.52.0.33* You work hard and accumulate well dollars only to find there is no guarantee you would be able to use it when you need it the most. Why would bother using this app when there are other ways to keep healthy. ### 3/5 — Response good/bad *2023-07-03, version 4.50.0.66* Good in that it helps you with remaining consist in training. What I do not like is the syncing often requires 3 syncs to get all current data! Even the second attempt is a more recent value but not the latest. So it is syncing but not getting the most current data, likely the first number it finds. Also not appreciating step counts that exceed 10 K, the app knows that I am in my 60’s and 12,100 per day is not appropriate for all. There should be a way to cap the ceiling of this and still obtain full recognition point wise. ### 1/5 — Laggy *2023-06-10, version 4.50.0.66* App is extremely laggy when opening. ### 2/5 — Difficulty connecting to Apple health *2023-05-04, version 4.24.0.39* It was frustrating to not be able to connect to the app even though I allowed it to sync. ### 4/5 — Workout optioms *2023-02-23, version 4.22.0.63* The app is great but surprisingly there are workouts not listed so you have to improvise. ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely limited app *2026-07-04, version 4.74.1.2* Our office is using this app for team challenges which is fun but oh my gosh this app crushes a LOT, doesn’t allow editing of posts or photos if you make a typo, doesn’t allow deleting anything posted… why in 2026 are we having these issues? :-( frustrating!!! ### 1/5 — Not able to login *2026-01-26, version 4.71.0.43* Page is blank after verification code ### 1/5 — App terrible/ not iPad compatible *2025-11-20, version 4.69.0.54* I can’t log into on the app on my iPad and it won’t let me even put in the website in google to pull it up. It only works on a laptop or desktop. Sprouts at work must not be compatible with iPad. I haven’t been able to use the app or access the website in a week. I reached out to sprouts support and they were useless. They have no idea how to fix it. I am still waiting for an answer from them and it’s been 4 days. ### 1/5 — Doesn’t work *2025-09-26, version 4.68.0.19* You can never login to redeem points. It takes you in circles. ### 1/5 — App terrible/ not iPad compatible *2025-08-10* I can’t log into on the app on my iPad and it won’t let me even put in the website in google to pull it up. It only works on a laptop or desktop. Sprouts at work must not be compatible with iPad. I haven’t been able to use the app or access the website in a week. I reached out to sprouts support and they were useless. They have no idea how to fix it. I am still waiting for an answer from them and it’s been 4 days. ### 1/5 — Negative experience *2025-07-16, version 4.67.0.23* Can’t log in at all, the app is just redirecting to Telus app , struggling since 1 month ### 1/5 — Can not log in *2025-07-09, version 4.67.0.23* Can not log in just takes back to screen to download app ### 1/5 — Goes in circles *2025-04-28, version 4.64.0.25* Can’t login, loop of death. Booo. ### 1/5 — Doesn’t work *2025-04-23, version 4.64.0.25* As mentioned by someone else it keeps taking you in circles so you never can log in and redeem. Frustrating ### 1/5 — You cannot redeem your dollar *2025-04-16, version 4.64.0.25* You signed in to Telus wellbeing and then when you redeem you have to download this app which when you sign up and it move you back to the wellbeing app and then the wellbeing app to refer you to download the sprout at work which I did. It’s a perfect cycle in life. Wonderful! So yes, you cannot redeem anything ## Most praised reviews (10 highest-rated) ### 5/5 — Veggietopia *2026-06-12, version 4.73.1.5* ‘Sprout’ the name itself germinates within us immense consciousness of wellbeing and healthy thoughts promote responsible responses ### 5/5 — Very Solid App *2025-04-30, version 4.64.0.25* Slick and easy to use, motivational, and fun. Very solid app. ### 5/5 — Healthy. *2023-04-30, version 4.24.0.39* This is awesome!!! ### 5/5 — Fantastic program for health *2022-10-22, version 4.18.0.30* I ### 5/5 — Fit for life *2021-12-17, version 4.9.0.32* I love being motivated to stay healthy ### 5/5 — Love the app ! *2021-08-14, version 4.5.0* I primarily use the app on my phone to log all my wellness entries,I love the convenience of it .I will say I was VERY FRUSTRATED with the last up date as it took me ( with Sprout helpers ) about 3 or 4 weeks to reconnect me ☹️ as someone that logs mostly actual workouts every day it really costed me my badge for that recording period. So if I can say anything right now? I would say please keep your updates simple or if you decide to change a lot of stuff please run it and make sure it functions for all of us app users. Thank you ### 5/5 — Changing lifestyle *2021-04-19, version 4.1.0* Fantastic app for those who want to improve their li lifestyl. ### 5/5 — Needs more continuity *2020-12-02, version 3.14.0* I really like the app but I’m an Apple person and I think I think this app needs more continuity. I think they could make a few swipes and changes to make it more user-friendly and easier to transition from screen to screen. ### 5/5 — Motivation *2020-10-09, version 3.9.0* This app has helped me get off the couch and to enjoy being outside again ### 5/5 — Latest Update - No Issues *2020-05-19, version 3.5.4* No issues with the latest update so far. Works well with my old 5 year Apple Watch, iPhone X, and the Health App. Syncing steps and exercises seems to be faster than before. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*