# Spruce: Cleaning & Chores — Get a clean home, stress free > On-demand home cleaning and chore services with vetted professionals. (iPhone/iPad app by Spruce Services, Inc..) - Source: https://appshunter.io/ios/app/spruce-cleaning-and-chores/id1044481250 (this page in markdown: same URL + `.md`) - Developer: [Spruce Services, Inc.](https://appshunter.io/developer/1044481249) - Category: Lifestyle, Productivity - Price: Free - Rating: 4.74/5 from 5,026 App Store ratings · 151 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 97 MB - Languages: English - Released: 2015-11-25 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/spruce-cleaning-and-chores/id1044481250/reviews.md ## What is Spruce? Spruce offers Chores & Housekeeping services. Schedule one-time or recurring services on-demand. Spruce Service Professionals are background-checked, licensed, bonded and insured and ready to tackle your biggest chores. With the Chores features, book fractional cleaning services like cleaning floors, doing dishes, or clearing clutter. You can also add chores to house cleaning services so you can reduce the prep time normally required to get ready for the housekeeper. How does it work? Spruce partners with multifamily communities around the country to bring amenity services to your doorstep. If you live in a Spruce-powered property, simply book your service using the Spruce app. With instant booking and on-demand scheduling, you get the services you need, when you need them. Spruce also offers additional services like Pet Care and Laundry via our dedicated partners available on the Spruce app. Get started today! ## Key features - On-demand booking - Recurring services - Fractional cleaning services - Add chores to house cleaning - Background-checked professionals - Pet care and laundry services ## What do users think of Spruce? Overall sentiment: negative **Pros** - 🚀 Easy scheduling - 👍 Friendly and professional cleaners - 💡 Convenient app and website - 🌟 Great service overall **Cons** - 🐛 Inconsistent cleaning quality - 🕰️ Unreliable scheduling and last-minute cancellations - 💰 Overpriced for the service provided - 🤔 Poor customer service and communication **Commonly reported bugs** - Buggy app and website - Incorrect or missing booking information - Unauthorized entry into homes **Most requested features** - Ability to request specific cleaners - Detailed cleaning checklists - Improved scheduling flexibility - Better communication and follow-up ## Recent user reviews (10 of 151) All indexed reviews: https://appshunter.io/ios/app/spruce-cleaning-and-chores/id1044481250/reviews.md ### 1/5 — Cancelled last minute *2026-08-13, version 18.0.6* They cancelled last minute without any proper alternatives and gave the reason they are busy.. please stick to your commitments ### 1/5 — SCAM *2026-08-06, version 18.0.6* Spruce is a scam. I hired them to do a cleaning and they completely skipped almost all of it. I even sent them photos of proof and they just pass you around to a different person every time you email them. I never got my money back or the cleaning done. ### 1/5 — Poor Communication and Unreliable Scheduling *2026-08-05, version 18.0.6* I used this company because they were convenient and recommended through my apartment community. Unfortunately, my experience was extremely disappointing. I had a confirmed cleaning appointment and requested an additional service. At no point was I warned that making a change could result in my entire appointment being canceled. Had I known that, I never would have requested the add-on. The cancellation left me scrambling after I had already rearranged my schedule and paid for dog daycare because pets must be out of the home during cleaning. Customer service offered no reasonable solution and simply told me my original appointment could not be restored. The biggest issue isn’t that they couldn’t accommodate the extra service—it’s the lack of transparency. Customers deserve to know that requesting a modification could cost them their confirmed appointment. Based on this experience, I can’t recommend this company. ### 1/5 — Think twice before letting them clean your home. *2026-08-03, version 18.0.6* From uncleaned units to theft. This company is dishonest and I warn anyone from using their app and services. ### 1/5 — The app doesn’t work *2026-07-23, version 18.0.6* The app doesn’t work, I put in my login information, and I’m getting an error message ### 1/5 — Horrible move out cleaning *2026-06-14, version 18.0.6* I booked Spruce move out cleaning service for my 2 bed/bath apartment. I had the hope that it will lower the burden of cleaning before move out during a busy season. Unfortunately the quality of the service was not satisfactory at all. Dust left in various places, hair left in cabinets and drawers and parts of shelves not cleaned at all. Additionally I received a text message during the cleaning that they were not able to remove certain stains- spoiler alert, took me 5 minutes and I was able to fix that parts. In total I spend 1.5 hours cleaning on my own after the service to bring the apartment in an exceptional status. To spruce, at least I was able to get a partial refund after complains with pictures. I definitely would not recommend this company to any of my friends or family. ### 1/5 — Truly the worst *2026-06-05, version 18.0.6* They never show up when they’re supposed to, they never do a complete job, the communication sucks. I had a particularly useless cleaning recently - showed up 4 hours late and lied about when they showed up, stayed an hour for a premium cleaning, still had dust everywhere and my curtains hanging off the wall, etc, etc and they wouldn’t refund me, they gave me a $20 credit. I’ve used them for routine cleanings and every time I’m disappointed. I finally cancelled my subscription. ### 1/5 — This service is hot garbage *2026-05-28, version 18.0.5* Showed up 4 hours past the agreed upon window when nobody was home, waited 15 minutes then cancelled. Then customer service couldn’t have been worse handling the situation. Should have far better customer service at this price point. ### 1/5 — SCAMMER ALERT *2026-05-20, version 18.0.5* If yall are looking to hire the Spruce app to clean your home, don’t do it. I paid $200 for a deep clean and the cleaning people did not clean my house whatsoever. They left my floors sticky, they didn’t wipe down my countertops, and didn’t perform half the services the claim to provide. The only thing they did was clean the toilets. I had to come home and do an additional hour of cleaning just for my home to feel clean. Not only are their maids lazy, they are negligent. They left my door unlocked and left all my windows open. When I came home the apartment smelled like musty cigarettes. I don’t smoke, so clearly the maids were participating in activities other than cleaning my house. They left my home musty, hot and unsecured. When I complained, Spruce offered me $25 even though I provided pictures of the unclean home and they agreed the home was not clean. DO NOT HIRE SPRUCE MAIDS IF YOU WANT A CLEAN HOME. They price gouge and leave your home vulnerable to intruders. ### 5/5 — Quality work *2026-05-15, version 18.0.5* Always quality service. But, Anyelin from Spruce went above and beyond..thank you! ## Frequently asked questions about Spruce ### What services does Spruce offer? Spruce offers on-demand housekeeping and cleaning services. You can book one-time or recurring services for general house cleaning, or schedule fractional cleaning for specific tasks like cleaning floors, doing dishes, or clearing clutter. They also offer additional services like pet care and laundry through dedicated partners. ### How does Spruce work? Spruce partners with multifamily communities to provide amenity services. If you live in a Spruce-powered property, you can book services directly through the Spruce app. The app allows for instant booking and on-demand scheduling, connecting you with service professionals when you need them. ### Are Spruce Service Professionals trustworthy? Yes, Spruce Service Professionals are background-checked, licensed, bonded, and insured. This ensures that the individuals providing services in your home are reliable and trustworthy. ### Can I add specific chores to my cleaning service? Absolutely. You can add specific chores to your house cleaning services. This feature helps reduce the prep time typically required before a housekeeper arrives, allowing professionals to focus on the cleaning tasks you need done. ### Is Spruce free to use? The Spruce app itself is free to download and use for booking services. The cost is associated with the actual cleaning and chore services you book through the app. Specific pricing details would be available within the app when scheduling your services. ## Version history (last 5 releases) ### 18.0.6 — 2026-05-29 - UX improvements ### 18.0.5 — 2026-05-11 - UX improvements ### 18.0.4 — 2026-04-27 We’ve made improvements for a smoother experience. ### 18.0.3 — 2026-04-13 We’ve fixed some bugs and made improvements for a smoother experience. ### 18.0.2 — 2026-03-30 Updated payment SDK to the latest version Improved payment reliability and security enhancements ## Apps similar to Spruce | App | Rating | Price | Category | | --- | --- | --- | --- | | [Thumbtack: Home Service Pros](https://appshunter.io/ios/app/thumbtack-home-service-pros/id852703300) | 4.9 (459,866) | Free | Lifestyle | | [Justlife (Home Services)](https://appshunter.io/ios/app/justlife-home-services/id1107705982) | 4.6 (6,812) | Free | Lifestyle | | [Angi: Find Local Home Services](https://appshunter.io/ios/app/angi-find-local-home-services/id432633172) | 4.5 (115,082) | Free | Lifestyle | | [Taskrabbit - Handyman & more](https://appshunter.io/ios/app/taskrabbit-handyman-and-more/id374165361) | 4.7 (45,576) | Free | Lifestyle | | [Handy.com](https://appshunter.io/ios/app/handycom/id604419063) | 4.1 (28,621) | Free | Lifestyle | | [Dwelo](https://appshunter.io/ios/app/dwelo/id1013753284) | 3.7 (849) | Free | Lifestyle | ## More apps by Spruce Services, Inc. - [Spruce: Home Cleaning Service](https://appshunter.io/ios/app/spruce-home-cleaning-service/id6756261038) - [Spruce for Pros](https://appshunter.io/ios/app/spruce-for-pros/id6757076406) All apps by Spruce Services, Inc.: https://appshunter.io/developer/1044481249 ## Related topics [maid cleaning](https://appshunter.io/ios/topics/maid-cleaning) · [spruce cleaning](https://appshunter.io/ios/topics/spruce-cleaning) · [maid service](https://appshunter.io/ios/topics/maid-service) · [maid](https://appshunter.io/ios/topics/maid) · [cleaning services management](https://appshunter.io/ios/topics/cleaning-services-management) · [spruce](https://appshunter.io/ios/topics/spruce) · [molly maid](https://appshunter.io/ios/topics/molly-maid) · [cozy home services](https://appshunter.io/ios/topics/cozy-home-services) · [homeaglow cleaning](https://appshunter.io/ios/topics/homeaglow-cleaning) · [cleaning service](https://appshunter.io/ios/topics/cleaning-service) · [house cleaning services](https://appshunter.io/ios/topics/house-cleaning-services) · [iget home](https://appshunter.io/ios/topics/iget-home) · [maid hire](https://appshunter.io/ios/topics/maid-hire) · [hope home cleaning services](https://appshunter.io/ios/topics/hope-home-cleaning-services) · [room service butler](https://appshunter.io/ios/topics/room-service-butler) · [maidpro](https://appshunter.io/ios/topics/maidpro) · [amenity housekeeping](https://appshunter.io/ios/topics/amenity-housekeeping) · [cleaning services](https://appshunter.io/ios/topics/cleaning-services) · [oxxo care cleaners](https://appshunter.io/ios/topics/oxxo-care-cleaners) · [maid house](https://appshunter.io/ios/topics/maid-house) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*