# SquadUP — user reviews

> 75 indexed App Store user reviews of SquadUP by SquadUP, Inc., rated 2.80/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/squadup/id891449226/reviews
- App overview in markdown: https://appshunter.io/ios/app/squadup/id891449226.md
- Rating breakdown: 5★ 8 · 4★ 4 · 3★ 0 · 2★ 2 · 1★ 12

## What do users think of SquadUP?

Overall sentiment: negative

**Pros**

- 👍 Easy to use interface
- 👍 Effective for managing events
- 👍 Great for planning and coordination
- 👍 Social features are well-liked
- 👍 Convenient for on-the-go use
- 👍 Good for creating and promoting events
- 👍 Simplifies event planning
- 👍 Useful for collecting donations/money
- 👍 Good for tracking RSVPs
- 👍 Social stream aggregates activity
- 👍 Chat feature for communication
- 👍 ApplePay integration

**Cons**

- 🐛 App crashes frequently
- 🐛 Cannot log in/password issues
- 🐛 Reset password not working
- 🐛 Event details not accessible
- 🐛 Tickets not accessible in app
- 🐛 No seat details on wallet tickets
- 🐛 Cannot download tickets as a group
- 🐛 Support is unhelpful
- 🐛 App is not ready for prime time
- 🐛 Events listed as cancelled or non-existent
- 🐛 Lack of responsibility for event issues
- 🐛 Companies should stop partnering with them
- 🐛 Terrible service at events

**Commonly reported bugs**

- Won't recognize password
- Won't recognize reset password
- Cannot log in
- App crashes
- App will not open to allow access to tickets
- Facebook authentication is broken
- Cannot view event details
- Temp password would not work at event

**Most requested features**

- Ability to change temporary passwords
- Download all tickets in purchase to wallet as a group
- Add seat details to wallet tickets
- Geographically sortable upcoming events for non-NYC users

## Newest reviews (10 of 75)

### 5/5 — Sweet app

*2014-07-03, version 1.0*

Love squad up. Excited they made a killer app to go along with a killer product.

### 5/5 — Amazing

*2014-07-03, version 1.0*

Their social connections are amazing.

### 5/5 — Great App!!!

*2014-07-02, version 1.0*

This has been a lifesaver for me and organizing my events!!

### 5/5 — Assistant

*2014-07-02, version 1.0*

Great app

### 5/5 — Download ASAP!

*2014-07-02, version 1.0*

The squadup app has allowed me to stay organized when planning multiple events. It keeps everyone informed. After planning just one event using this ap, I can't imagine organizing funds without it. Thanks squadup!

### 5/5 — Great Ticketing App!

*2014-07-02*

If you're planning any sort of event- big or small- SquadUp is the perfect place to send invites, sell tickets, and consolidate all event info. The SquadUP mobile app function and customer support team is very friendly and creates a fantastic and easy experience for any event host!

### 5/5 — Refreshing

*2014-07-02, version 1.0*

Love the easy to use layout. Real excited to see this grow. Congrats on the launch!

### 5/5 — The best event app!

*2014-07-02, version 1.0*

No need to look further. This is the best app out there for planning events!!

### 5/5 — Sickest app ever

*2014-07-01, version 1.0*

Best app out there for planning any type of event

### 5/5 — Turn down for what?

*2014-07-01, version 1.0*

Wowza! Everytime I want to party, BAM! The app tells me where to go. No only is the interfacing clear and easy it gives me something to do beside watch gossip girl and eat pints of cookies and cream Ben and Jerry's. Squad up 4 life

## Most critical reviews (10 lowest-rated)

### 1/5 — What a waste of time

*2025-11-13*

No one can answer a simple question. Support is completely useless. Don’t waste your time.

### 1/5 — DONT NOT PURCHASE TICKETS THAT REQUIRES THIS APP

*2023-03-17*

If any event you are trying to purchase tickets for requires this app it is a scam, do not buy the tickets or download this app.

### 1/5 — Doesn’t work at all

*2022-08-25*

Won’t recognize the password I set. Won’t recognize the reset password it created and gave me. Can’t log in. Paid $200 for a ticket I’m not even sure I can access. This app is terrible.

### 1/5 — USELESS IF YOU CAN’T SET USEFUL PASSWORD

*2022-07-09*

Told me I already was in their system, cannot imagine how since I’ve NEVER even heard of this app or company…..thus had to request password reset.
This provided one of those esoteric “temp” passwords, which worked, BUT I was not able to find any option to change to my own password.
At the event today, had saved the email with temp password but it would not work.
Good thing I printed the tickets.
Nice concept but this app is NOT ready for prime time

### 1/5 — Worst app they dont take responsibility

*2019-09-28*

I purchased 2 ticket when i go to place there is no event. I wrote squadup they replied me contact you host. Already 4 days passed i am still waiting host to send me to refund. Also host never replied message from squadUp. If you don’t take responsibility why i am paying commission to you? Worst payment application i’ve ever used!

### 1/5 — Awful

*2019-09-26*

This App crashes.  It will not open to allow you to have access to your tickets.  Needs a lot of work.   I wish companies would stop patterning with them.

### 1/5 — broken?

*2019-04-28*

why can't i view the details of an event i PAID for? every time i tap on it, it asks me to enter some password that i was never emailed or made aware of. (my account password isn't it, if you're wondering.) also, facebook authentication is broken within the app — so if that's how you created your account, good luck.

### 1/5 — Terrible

*2015-11-03, version 1.7.5*

They sold pub crawl tickets in Santa Monica for Halloween. All the specials stopped prior to 10pm and they didn't even have enough wristband for our group who all bought tickets. Terrible terrible service.

### 2/5 — Outdated UI

*2026-04-28*

Please update to the current UI Kit and use current non-legacy components

### 2/5 — Improvement needed

*2019-04-20*

Cannot download all tickets in purchase to wallet AS A GROUP.  Had to download individually.  No seat details on wallet ticket, shows on paper ticket but not on wallet tickets.

## Most praised reviews (10 highest-rated)

### 5/5 — Effective and easy enough for me to use

*2019-12-13*

Being on the go, I don’t have time to sit in front of the computer to manage my events. With this app - I can make changes quickly and contact my customers. Super effective for me

### 5/5 — Love it!

*2019-11-16*

I love using this app! Squad Up makes it so easy to plan all of my upcoming events and easily access my tickets. Can’t recommend enough!

### 5/5 — Simply Powerful

*2018-06-14*

If you need to track people for RSVP, get this app, it’s so awesome and comprehensive.

### 5/5 — SquadUP... The best event app out there!

*2015-09-26*

SquadUP allows me to create an event from my phone which is great since I don't have a laptop! It's so simple and social, allowing me to share my awesome experience with all my friends at the event! The social stream is my favorite though, aggregating all of the social activity from every guest of the event in one place! 

SquadUP is an awesome app, you should definitely use it for your next event!

### 5/5 — Great and keeps getting better.

*2014-11-25*

I organize a bunch of events and this is the best mobile offering of any event platform. ApplePay was a great addition. I also like the chat feature so you can stay in touch with folks at the event. Keep up the good work.

### 5/5 — Nice!

*2014-08-07, version 1.0*

Using the app for an event tonight and it's great!

### 5/5 — When I wanna throw down

*2014-07-18, version 1.0*

I Squadup

### 5/5 — Game Changer!!

*2014-07-18, version 1.0*

I used to use FB to create events. This is soooo much better, smarter, and faster.  It's about time something like this made it to the market! Now I just hope I can use this for group deals and discounts.

### 5/5 — Great app

*2014-07-15, version 1.0*

Well done Austen and team!

### 5/5 — It just works

*2014-07-09, version 1.0*

I didn't know what I was missing.  You can setup events, manage invites, chat with everyone.  It is just awesome.  Thrilled this is out there -- I'm telling all my friends about it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
