# Square Kitchen Display System — user reviews > 7 indexed App Store user reviews of Square Kitchen Display System by Block, Inc., rated 3.42/5 from 19 ratings. - Source: https://appshunter.io/ios/app/square-kitchen-display-system/id1519097920/reviews - App overview in markdown: https://appshunter.io/ios/app/square-kitchen-display-system/id1519097920.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 4 · 2★ 2 · 1★ 4 ## Most critical reviews (7 lowest-rated) ### 1/5 — I wish it was free *2023-02-04, version 6.9.1* I really wish this was free. Like, it would be way better. I don’t want to use this anymore. **Developer response:** We apologize for any inconvenience caused. We understand your concern about the pricing of our Square Kitchen Display System app. While we do offer a free trial, we also provide additional features and support to our paid users. We constantly strive to deliver value for the price charged. Feel free to contact us if you need further assistance squ.re/contactsqsupport. ### 1/5 — I hate it *2022-05-17, version 5.90* Why do you need a device code **Developer response:** Hello! You need a device code in order for us to know where to send your kitchen tickets. If you have more questions please reach out directly (squ.re/contactsqsupport) we can take a look at the needs of your kitchen and see how we can best support you. Thanks, hope to hear from you! ### 1/5 — No way to write on/alter tickets at all. Just stick to paper. *2021-12-03, version 5.79* After a ticket is rung in, there is literally no option but to complete the ticket, or bump it to the top. If a server rings something in wrong, there is no way to correct it. If I were to use this crappy useless app that was clearly designed by a team of apes that have never seen the back of a kitchen, I’d have to keep a stack of sticky notes next to me anyway for audibles. Please fix this screwed to death pile of burning feces you call an “expeditor” before I switch to Clover. Thanks. Edit: Also, why can you not combine tickets? If a server rings in a ticket but forgets one item and then rings it in right after, im stuck with two different tickets until they’re gone. With paper, I can just write the item on the original ticket instead of crowding my rail with seventy thousand “open food” tickets in between the ones I actually need to see. It’s very clear to me that this app has been designed to please owners, and has had absolutely no effort put into making it ACTUALLY USEFUL to the people who are forced to use it 12 hours out of the day. Seriously, your team has their heads up their rears if they think this app works ANYTHING like an expo rail. If you’re going to replace something with an app, make sure the app is actually a better alternative! How bad do you have to mess up that your digital app on an iPad is somehow more useless than literal freaking paper??? **Developer response:** Hi Chef Calvin - I'm JC, the Engineering Manager for Square KDS. If you could you please reach out directly (squ.re/contactsqsupport) we can take a look at the needs of your kitchen and see how we can best support you. Thanks, hope to hear from you! ### 2/5 — Still lacking essential features *2020-11-19, version 5.52* It connects seamlessly with the Square for Restaurants app which is awesome, but it is missing some features that are essential in my kitchen. It doesn’t have color coding for dine-in, delivery, and take-out. It does say it on top of the ticket, but with my fast paced kitchen, it’s quicker to glance at the color. Also, it doesn’t show the seat numbers for dine-in tickets. If one person orders a lot of items a la carte, it will show up in the kitchen as separate orders and will be placed on separate plates. The last essential item is the ability to decide which devices communicate with which devices. I want to customize the screen to screen communication to best utilize the stations I have set up in my kitchen. Other things that would be useful are light mode vs. dark mode, a louder notification ding, and ability to recall tickets to the undone screen. **Developer response:** Hi there. Thanks for taking the time to leave this insight. We'd love to have you share these observations within the Seller Community: squ.re/community. That way our Product Teams can take a look at this feedback and other sellers can weigh in on your suggestions. ### 3/5 — Not ready for my business *2022-03-23, version 5.86* Gave it a try, but until I can designate which kind of ticket groups - not category - I want to show on the display, this is useless for my fast casual restaurant. For instance, I only want open tickets orders and online orders to show up when placed. Not every single ticket sale that’s rung up by my cashiers. It’s also a bit messy when a ticket is edited. **Developer response:** We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better. ### 3/5 — Updated to iOS 14.8 now KDS Device Code Doesn’t Work *2021-09-20, version 5.73* I previously had both the Square KDS and Square Restaurants apps running on our Kitchen iPad. Each had its own device code and the system worked well. I just updated our iPad, now on iOS 14.8 and created new device codes and the KDS app now won’t load with a device code but the Restaurant app works fine. I get the following message when I input the device code for the KDS app: Login Restricted, this device code can only be used in the Square for Restaurants app on iPad or Square Register. I have already tried generating new device codes and such. **Developer response:** Thanks for letting us know! If you need help with something, please don’t hesitate to reach out directly (squ.re/contactsqsupport). Feel free to join our Seller Community as well: sellercommunity.com. We look forward to hearing further from you! ### 5/5 — Value > Price *2022-03-23, version 5.87* I’m amazed at the quality of all of squares new products. I think this KDS is a year old and for the price you cannot beat it! **Developer response:** Glad you’re enjoying the app - if you need help with something, please don’t hesitate to reach out directly (squ.re/contactsqsupport). We look forward to hearing further from you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*