# Square - Restaurants POS — user reviews > 93 indexed App Store user reviews of Square by Block, Inc., rated 4.30/5 from 4,175 ratings. - Source: https://appshunter.io/ios/app/square-restaurants-pos/id1346862885/reviews - App overview in markdown: https://appshunter.io/ios/app/square-restaurants-pos/id1346862885.md - Rating breakdown: 5★ 3,161 · 4★ 294 · 3★ 172 · 2★ 83 · 1★ 465 ## What do users think of Square? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Excellent for restaurants - 🚀 Seamless integration - 🚀 Great POS system **Cons** - 🐛 Constant issues with updates - 🐛 Bugs and glitches - 🐛 Unreliable performance - 🔍 Poor UI design - 🔍 Lacking important restaurant features - 🔍 Unresponsive support **Commonly reported bugs** - Orders not processing correctly - Transactions not completing - Inventory updates not syncing - Shift reports not printing properly - Card reader disconnection issues **Most requested features** - Ability to split items across checks - Hold/save orders functionality - Improved inventory management - Better reporting and analytics - Mobile app for managing the restaurant ## Newest reviews (15 of 93) ### 4/5 — Constant errors *2025-06-27* Constantly giving errors about transactions not completing with no info or transactions showing an error. Seems like another money grab to get us to pay for something else. **Developer response:** Thank you for your feedback. Although we did experience an issue on Friday for a couple of hours (reported here: https://www.issquareup.com/), regular connectivity issues are not the norm and we can help you troubleshoot. When you get a chance, contact us here: squ.re/contactsqsupport ### 1/5 — Awesomeness *2024-12-21, version 6.58.2* Awesomeness ### 4/5 — Great Restaurant POS, poor communication *2024-12-04, version 6.57* We love square, it’s been a pretty solid softwear for our restaurant and florist but we would love more access to focus groups with the development team and to understand the roadmap of developments ahead, at the moment we are shopping around as just a few minor features such as stock management and better reporting are missing. ### 3/5 — PreAuthorization *2024-10-19* It has been a bit of a problem. At least once a week, people are getting charged amounts that don’t make sense at all. Double charged or things show up on their tabs that they didn’t order. A little frustrating for staff. **Developer response:** We appreciate you bringing this to our attention. It's concerning to hear about the issues with pre-authorizations and unexpected charges. Your feedback is important to us, and we want to better understand the challenges you're experiencing. When you have a moment, please reach out to our Support team so we can look into this further squ.re/contactsqsupport. Thank you for sharing! ### 1/5 — To many updates *2024-07-17, version 6.47.1* Worst performance in the industry new update constantly ### 1/5 — Some important functions lacking after updating to the recently version. *2024-07-15* Not able to generate a close of day on the app, it keeps saying Report Error: We cannot generate a close of day / please try again later. And I already did it but nothing better… ### 1/5 — Old UI was better *2024-06-08, version 6.44.1* Ever since updates certain functions don’t work anymore. Sorting tips, splitting tickets takes longer, make it simpler again. ### 1/5 — Unable to login *2024-04-03, version 6.40* I was unable to login, there was no option for a traditional username and password. Even after I created a device code on my square account I was given an error. Tried to delete my square account all together and start fresh but was not allowed to by square. ### 1/5 — Terrible *2023-12-20, version 6.32* Worst pos ever ### 1/5 — Muy lenta *2023-11-05, version 6.29.1* No sabemos que pasa, que desde hace algunas versiones las app empieza a ir lentísima, como si tuviera lag, en nuestros 2 iPads de 7ª generación que tenemos en el restaurante. Lo dejo por aquí para que lo puedan ver los desarrolladores y poder solucionarlo. La única solución que hemos encontrado es borrar la app y volverla a instalar cada mañana. La sensación es como en los antiguos PC de windows que empezaban a ir lentos sin motivo alguno con el paso del tiempo. Solo por aclarar, el iPad va perfecto en el resto de apps es solo con Square para restaurantes. Gracias por su atención. ### 1/5 — Cannot modify or update inventory *2023-10-25, version 6.28.3* Cannot modify or update inventory. Makes dinner service a pain. Cannot long press an item to update quantity, only “edit POS layout” shows up. ### 1/5 — Dave *2023-10-10, version 6.27.2* Constantly has faults at the most inconvenient times. ### 1/5 — Update that blocked my service *2023-09-25, version 6.26* I just spent 3 hrs on the phone to find out that there was an update that cancelled the terminal from operating in the free version and I now have to pay a monthly fee. I specifically bought the iPads and terminals to avoid the monthly fees and now I have no choice. ### 1/5 — The worst system ever. Completely unusable *2023-09-16, version 6.25.2* Never again ### 1/5 — Credit card payment issues *2023-09-08, version 6.25* Our version of Square is currently not connecting to the credit card reader. It’s been down all day. Beau and Mo’s Italian Restaurant n Saint Petersburg Florida. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes on Apple constantly *2026-03-10, version 6.96* Ridiculous ### 1/5 — Printer stopped printing order number *2026-03-06* Printed tickets now only print order number when paid by card or saved to a tab. When pay by cash is selected the printed ticket has no number. Even after we select a number in the screen before payment screen **Developer response:** We have some troubleshooting for this exact issue we'd recommend taking a look at here on our Seller Community: squ.re/4cI8ech. This should help you get your order numbers back on track. ### 1/5 — Eh *2026-02-03, version 6.92.2* The systems change like every 2 weeks and it’s never once been in favor of the user. Just gets harder to find things and makes you press more buttons. ### 1/5 — Horrible *2025-12-22, version 6.86.2* We have used Square for Restaurants for 5 years and I used to recommend, however, recent changes to the app are full of bugs and have made it harder to operate a business. The app support is also non existent. I would highly recommended considering other point of sale applications. ### 1/5 — Update *2025-11-20, version 6.82.3* They keep updating and messing things up. Now I can’t reopen checks, servers can take orders within clocking in, checks disappear or don’t closes out at all….there’s much more….. ### 1/5 — Whoever does updates doesn’t know restaurants!!! *2025-11-09* Updates are ALWAYS worse making it less efficient and aggravating! Clearly whoever is making the updates has never run a restaurant before! Always more steps and completely counter intuitive! ### 1/5 — Who designed the UI? *2025-11-07, version 6.81.2* The UI for the orders tab is terrible, who designed this? ### 1/5 — Not digging new updates *2025-11-04, version 6.81.2* Pretty sure the programmer have never worked in this industry and definitely never owned a restaurant ### 1/5 — Horrible *2025-09-28, version 6.78.1* Every release comes with new bugs and issues. Todays was the worst. Our orders are not being processed. ### 1/5 — To many updates *2025-03-01, version 6.63* Very expensive ## Most praised reviews (10 highest-rated) ### 5/5 — Issue with combo name no printing on kitchen tickets *2025-12-05* I’m not sure why, suddenly, 2 of my 4 kitchen printer stop printing the name of the combo. On the kitchen display everything shows correctly and when reprinting from those devices, the orders then reprint correctly. Everything coming from the iPad tablets is not. I’ve spoken to several people in the tech support but nothing is working. **Developer response:** It sounds like there might be some troubleshooting that we can walk through with you to make things work a bit better. If you're still running into troubles, please reach out here when you have a moment: squ.re/contactsqsupport. ### 5/5 — Genial *2025-03-26, version 6.65* Uso square para restaurantes en mi ipad, es rapido y facil de usar no tengo problema. Lo recomiendo ### 5/5 — Owner *2025-02-28, version 6.63* The system so easy to use ### 5/5 — Hi *2024-10-11, version 6.53.1* Thanks ### 5/5 — Friday night *2024-03-23, version 6.39.2* Excellent way to screw my business, team, and guests with a 2hour gap on screens and tickets and tons of money wasted on doubled tickets.. ### 5/5 — Excellente app *2023-07-30, version 6.22* Excellente application de gestion de commandes pour les services de restauration. Relativement facile à configurer et très facile d’utilisation surtout lorsque paire avec un stand ### 5/5 — Very good app *2023-04-12, version 6.14* Square Restaurant is a very goo app for restaurants ### 5/5 — Daytime bartender *2022-12-19, version 6.6* I love the square ! Woul$not use anything else ### 5/5 — Amazing *2022-05-20, version 5.91* Amazing after I found my device code! ### 5/5 — Thursday dinner *2022-04-08, version 5.88* Ernesztina was great. We loved the food and cocktail. Will be back --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*