# Square Team — user reviews

> 311 indexed App Store user reviews of Square Team by Block, Inc., rated 4.70/5 from 39,517 ratings.

- Source: https://appshunter.io/ios/app/square-team/id1435368303/reviews
- App overview in markdown: https://appshunter.io/ios/app/square-team/id1435368303.md
- Rating breakdown: 5★ 34,640 · 4★ 2,132 · 3★ 823 · 2★ 466 · 1★ 1,456

## What do users think of Square Team?

Overall sentiment: negative

**Pros**

- 🚀 Intuitive and easy to use
- 📊 Clear timecard and payroll information
- 💰 Helpful for managing tips and earnings
- 👥 Good for team communication

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow loading times and performance issues
- 🔒 Login and authentication problems
- 🔄 Constant need to re-login and reset preferences
- 🗓️ Difficult to manage schedules and time off requests
- 💬 Lack of in-app messaging and communication features

**Commonly reported bugs**

- App crashing or freezing during use
- Inability to log in or access account information
- Incorrect or missing timecard and payroll data
- Scheduling and time off requests not functioning properly
- Inconsistent behavior across different devices and OS versions

**Most requested features**

- Ability to save login information and use biometric authentication
- More robust scheduling and time off management tools
- In-app messaging and team communication features
- Improved calendar integration and visibility of schedules
- Better customization and personalization options

## Newest reviews (16 of 311)

### 3/5 — Associate

*2026-08-19, version 7.20*

Don’t get me wrong it’s a great app but I wish there was an option to input my weekly schedule myself independent from my shop owner/manager. I also would live a way of clocking in and out on the app.

### 3/5 — Chef/km

*2026-08-15, version 7.20*

The app is not easy on notifications

### 3/5 — Control

*2026-08-14, version 7.20*

Wish i could have more control or could go back n clock in at least its
So annoying having to wait as long as it takes to know ur hours n money that is coming cuz once u get used to it its impossible not knowing how much u made so far

### 2/5 — Marking Availability is too complicated

*2026-07-27*

Marking Availability is too complicated for staff. And you have to do week by week, instead of dates. And time off request takes too long to add anything.

### 2/5 — Lacking the most basic features

*2026-07-22*

You somehow don’t have the option to sync your schedule with your calendar… I quite liked the POS system but the app has been an absolute downgrade from 7shifts, which we switched from. I don’t think we’d have made the switch if we knew this beforehand.

### 4/5 — Would love a better option for offline.

*2026-06-02, version 7.10*

I use this as a HVAC service technician. Works well, but because I am out of cell service often I fine myself unable to clock in. I have one of those jobs that is never in the same location or on the same schedule.

### 3/5 — widget doesn't say shift time

*2026-05-28, version 7.9*

this app works just fine but the widget is borderline useless because it doesn't say the shift time. would love to see this added

### 4/5 — Messager

*2026-05-15, version 7.7*

The messages don’t work it would be helpful had it work properly.

### 5/5 — Supervisor

*2026-05-05, version 7.5*

Great

### 5/5 — Good

*2026-04-24*

I like how mobile the app is.  And how is easy to request time off through the app too…. My only problem with it is that you can’t just request a day off…. They require a reason

### 2/5 — Not letting me see messages

*2026-04-22*

Have some urgent messages to put in the group chat but this stupid app decides to change their whole layout so now I can’t see any messages. I urgently need to send a message as well so this is a problem. They offer no support for the issue either.

### 5/5 — Square schedule

*2026-04-16, version 7.3*

Super nice! The only thing I would change is to see personal schedule separately from everyone else’s

### 5/5 — good

*2026-04-12, version 7.2*

非常给力

### 3/5 — inconvenient for team

*2026-03-27, version 6.38*

incovnenient that the subcontrsctors have to download the app to get their tax forms to send to their computers instead of being able to log in on a computer in the first place

### 2/5 — be there.

*2026-03-26, version 7.0*

okay. square is annoying. being a square is annoying. but you gotta do it even just for two of the 5 days. then you get the end. a break. if someone tells you you need a break because you’re not okay. take it. take what you need and it’ll be yours. but use your wisdom to know that you need to ask for it. remember though. so down because closed mouths don’t get fed.

### 3/5 — Profile icon

*2026-03-17, version 6.99*

It’s nice, but can you please make it available for employees to have profile pictures.

## Most critical reviews (10 lowest-rated)

### 1/5 — Basic

*2026-08-10, version 7.19*

Square is extremely basic and does not meet business requirements in the fields of tracking staff availability, calendars and scheduling. It is very basic for menu ordering but glitches or freezes frequently

### 1/5 — Blue Notifications Dot Won’t Go Away

*2026-06-25, version 7.13*

I’ve tried everything from updating the app, deleting and reinstalling and seeking support help and the stupid blue dot that says I have a notification won’t go away.

### 1/5 — Can’t notify staff of open shifts. Staff can’t see appointment bookings via shift app.

*2026-05-02, version 7.5*

Expensive for less features

### 1/5 — POS system

*2026-03-23, version 6.99*

As someone who's used restaurant POS systems over 12 years this is by far the worst POS system I've ever used 10 out of 10 would not recommend. Unless you're a type a personality this system will never work for you.. it is by far the most unorganized system I've ever used as someone with type b personality.

### 1/5 — No option to update availability weekly basis

*2026-03-04, version 6.96*

Due to study and other commitments my availability changes every week, this app does not allow to update availability for more than one week ..

### 1/5 — Hard to navigate changes

*2026-02-24, version 6.92*

If I forget to clock out I have to ask every time how to change overrun, there’s no edit menu!

### 1/5 — Can be useful….

*2026-01-25, version 6.92*

Can not even send photos that are work related. Oh, but I can send useless GIFS of lightning McQueen…. Get this app together for real.

### 1/5 — Fix your widget

*2025-12-28, version 6.86*

The app isn’t bad but the widget has cut-off text at the bottom. Pls fix. Thank you

### 1/5 — Do NOT use square

*2025-12-15, version 6.86*

This is the WORST invoicing platform i have ever used. Shutting our accounts down for no reason then we give them ample proof of our business and they don’t care. Locking our money up for months at a time. Absolutely ridiculous.

### 1/5 — Terrible

*2025-12-11, version 6.86*

There is basically no support, no joke it takes up to 3 months to get a reply and sometimes not even then. 

You can’t delete an employee on deactivate them. If the employee had ST with another business they can’t get in your account because it shows they’re registered with the other company. 

I have my phone set to dark and now they just updated it so that messages show with a white dialogue box, I don’t want that. 

This is not a great app.

## Most praised reviews (10 highest-rated)

### 5/5 — Me es muy útil fácil de usar me encanta gracias

*2026-08-09, version 7.19*

Me encanta gracias

### 5/5 — Best app

*2026-08-09, version 7.19*

Amazing

### 5/5 — By far the easiest way to do payroll that I’ve experienced in 35 years owning my costume store.

*2026-07-22, version 7.17*

The square team and the app are excellent I’ve used them for over 5 years.

### 5/5 — Great APP.

*2026-06-19, version 7.12*

Great app for jobs and tracking hours.

### 5/5 — Masomenos

*2026-06-18, version 7.12*

Porque no me permite ponchar

### 5/5 — Snow cone

*2026-06-01, version 7.9*

I love itttttttt

### 5/5 — Great APP.

*2026-05-25, version 7.8*

Great app for jobs and tracking hours.

### 5/5 — Snow cone

*2026-05-23, version 7.8*

I love itttttttt

### 5/5 — The Best Helpful app ever!!

*2026-05-18, version 7.7*

I use to use  this app for work all the time.when I had a job at a coffee ☕️ shop .And this app was 
very useful to use when I need to know stuff for work.And this app was very helpful when I needed to clock in & clock out when I had my job at a coffee shop.

### 5/5 — Rating

*2026-05-17, version 7.7*

Great app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
