# Squarespace Video Studio — user reviews

> 20 indexed App Store user reviews of Squarespace Video Studio by Squarespace, Inc., rated 4.90/5 from 639 ratings.

- Source: https://appshunter.io/ios/app/squarespace-video-studio/id1504893369/reviews
- App overview in markdown: https://appshunter.io/ios/app/squarespace-video-studio/id1504893369.md
- Rating breakdown: 5★ 588 · 4★ 37 · 3★ 5 · 2★ 1 · 1★ 8

## What do users think of Squarespace Video Studio?

Overall sentiment: positive

**Pros**

- 🚀 Quick and easy video creation process
- 👍 User-friendly interface with helpful templates
- 💼 Effective for business sales and customer engagement
- 🎨 High-quality professional video output
- ⏱️ Saves time on content creation workflow
- 🎯 Intuitive design with minimal learning curve
- 📱 Convenient on-the-go content creation

**Cons**

- 🐛 Frequent app crashes during rendering and saving
- 📱 Poor iPad optimization and limited editing capabilities
- ⌨️ Keyboard input issues on iPad (missing numbers and special characters)
- 💾 Unreliable file saving and data loss issues
- 🔐 Persistent login problems and authentication loops
- 📡 Offline connectivity errors
- 🔄 Download functionality crashes before completion

**Commonly reported bugs**

- App crashes during video rendering
- App crashes when saving to camera roll
- Keyboard display malfunction on iPad (no numbers or special characters)
- Login screen freezes and repeated login requirements
- Previously saved videos disappearing from app
- Download crashes before completion
- Offline error messages despite active internet connection
- Screen formatting issues on iPad (displays phone size)

**Most requested features**

- Cloud-based storage for cross-device access
- Desktop integration with web version of Squarespace
- Enhanced iPad editing capabilities
- Download to camera roll functionality that works reliably
- Android app release

## Newest reviews (2 of 20)

### 5/5 — Fast and Easy Way to Create Impactful Videos

*2021-09-28, version 1.0.3*

It took me 20 minutes to create a video with my existing branding which lays with great impact on LinkedIn. Love it!

### 5/5 — Great!

*2021-09-23, version 1.0.3*

Amazing video template application. Truely world class ✨🧙‍♀️

## Most critical reviews (10 lowest-rated)

### 1/5 — Continually crashes during render

*2023-02-12, version 1.5.1*

Surprised Squarespace would release such a buggy product. I’ve reinstalled twice, app keeps crashing during rendering.

**Developer response:** Sorry to hear you are having trouble. Please contact our Customer Support team at appreviews@squarespace.com. We'd be happy to help as best we can. Let us know how this goes in an updated review.

### 1/5 — App Glitches

*2022-08-02, version 1.3.2*

This app on the iPad has limited editing capabilities and that’s not conducive for a person who edits on the go. I literally have to pull my laptop out to make any real changes.

**Developer response:** Hi there, sorry to hear you are having trouble with the app. Please reach Customer Support at support.squarespace.com and our team would be happy to take a look. Please let us know how this goes in an updated review.

### 1/5 — Unusable on iPad

*2022-03-14, version 1.2.0*

The screen formats to a phone size, and when trying to log in, the keyboard will not display anything other than letters. No numbers, special characters, enter keys, etc. making it impossible to log in accurately. When this is optimized for iPad, it seems like it will be a good app, but I didn’t make it past log in. 

Note: I do not own an iPhone so looking forward to the day it is released for Android.

**Developer response:** Hey there, we're sorry to hear about the trouble you're having with the app. If you could reach out to Customer Support at support.squarespace.com and our team would be happy to take a look. Please let us know how this goes in an updated review.

### 1/5 — App has issues

*2021-11-12, version 1.0.5*

My previously edited and completed videos were not saved in the app and now they are gone; I don’t know what happened to them. When attempting to access the app to post what I had previously created, I was forced to login over & over and thats when I discovered that none of my videos were there. 

I may just delete this app and do something else. Im extremely aggravated.

**Developer response:** Please reach Customer Support at support.squarespace.com and our team would be happy to look further into this. Please let us know how this goes in an updated review.

### 1/5 — Crashes when saving to camera roll

*2021-09-29, version 1.0.3*

Was excited about this, but it does not save to Camera roll. It just crashes and closes.

**Developer response:** We're sorry to hear you are running into an issue with exporting! This should have been resolved with the release of version 1.0.4 today. Could you please update your app and give this another try? If you are still having trouble, reach out to our Customer Support team at support.Squarespace.com so we can assist further.

### 1/5 — Offline?

*2021-09-29, version 1.0.3*

The app keeps telling me I am offline.  I want to give this app a chance, but so far its been disappointing.

**Developer response:** We're sorry to hear that you are running into an error message! Could you please reach out to our Customer Support team at support.Squarespace.com so we can determine what is causing this issue?

### 4/5 — Has potential

*2021-10-01, version 1.0.3*

The app is pretty easy to use. If it would let me download my work, it would be perfect. Every time I try to save to camera roll or files, it closes the screen but doesn’t save it.

**Developer response:** Thanks for your feedback here! This issue should have been resolved in our release of version 1.0.4 today. Could you please update to the latest version and give this another try? If you are still having trouble, please reach out to our Customer Support team at support.Squarespace.com so we can investigate further.

### 4/5 — I LOVE this app!! ✨✨ Some Changes Needed, But Overall Great!

*2021-09-29, version 1.0.3*

Really wonderful design and love how you can plug in videos and voice overs! One bug I’d like addressing: I went to download a second video to my phone and it keeps on crashing right before the download. I was able to download the first video I made, but for some reason it crashed for the second. I knew there would be bumps along the way with this being a new app and I’m sure it will get fixed quickly. Another thing I’d love as a Squarespace user is integration with the web version - so that if you make a video on your phone you’re able to pop it into the page you want it to go on via desktop. This saves a bunch of storage for me and I’d love if it were cloud-based so I could access it anywhere, not just on my phone. It’s probably something that they’ll come out with in the future and I’ll be looking forward to that. Overall amazing quality as always, love Squarespace!

**Developer response:** Thanks for your thoughtful review! We appreciate your feedback and have shared that with our Engineering team for consideration. 

The issue regarding crashing at the time of exporting a video should have been resolved today with our release of version 1.0.4. Could you please ensure your app is updated and give this another try? If you are still having trouble, please contact us at support.Squarespace.com so we can take a closer look.

### 5/5 — Good App

*2023-03-01*

Pretty Awesome!

**Developer response:** Thanks for your kind words and taking the time to leave a review! We're happy to hear you're enjoying our app 😊

### 5/5 — Excited

*2022-12-07, version 1.3.2*

I’m very excited to to make content to get out to my customers.

**Developer response:** Thanks for the rating! We appreciate it ✨

## Most praised reviews (8 highest-rated)

### 5/5 — Increased sales

*2022-10-28, version 1.3.2*

I started playing with this program and couldn’t stop! My first video clip brought in 20 customers - all said they saw it on instagram.

Try this program, it will increase sales!

**Developer response:** Thanks for your kind words and taking the time to leave a review! We're happy to hear you're enjoying our app 😊

### 5/5 — Yeessss!!!!

*2022-10-09, version 1.3.2*

This is just in time for me to add a shop to my site! I had another video app that I had been using, but as soon as I saw the preview for this studio on my Squarespace dash, it was an easy decision

**Developer response:** Thanks for the rating! We appreciate it ✨

### 5/5 — WOW

*2022-08-21, version 1.3.2*

Sometimes just owning a business and listing items can be a lot on its own. Now there’s also stories and posts and reels to keep up on. It can be a lot! This app made it super easy for me to re-engage in my content 💖💖

**Developer response:** Hey there, thanks for leaving a review! We're very happy to hear that you're loving Unfold 🖤

### 5/5 — Content creation is a breeze

*2022-06-20, version 1.3.1*

Such helpful templates and scripts! It really makes content creation quick and easy.

**Developer response:** 

### 5/5 — Love this app!

*2022-03-23, version 1.2.0*

This app makes it really easy to create high quality videos on-the-go!

### 5/5 — Intuitive and professional

*2021-10-06, version 1.0.4*

This is an amazing asset to Squarespace!

### 5/5 — Awesome App

*2021-09-29, version 1.0.3*

This app is great, it helps create fast and high-quality promo.

### 5/5 — Awesome app!

*2021-09-29, version 1.0.3*

Thank you for this fantastic app. As a small business this is a game changer!!! It took a little bit for me to get the hang of it but now it’s so easy. Thank you Squarespace!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
