# SQUIRE™ Commander — user reviews > 148 indexed App Store user reviews of SQUIRE™ Commander by 9380-4185 Quebec Inc., rated 4.80/5 from 4,344 ratings. - Source: https://appshunter.io/ios/app/squire-commander/id1254375220/reviews - App overview in markdown: https://appshunter.io/ios/app/squire-commander/id1254375220.md - Rating breakdown: 5★ 4,005 · 4★ 169 · 3★ 49 · 2★ 23 · 1★ 98 ## What do users think of SQUIRE™ Commander? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Intuitive interface - 💡 Helpful for barbers - 🚀 Reliable booking system - 🚀 Convenient for clients **Cons** - 🐛 Frequent app crashes - 🐛 Buggy updates - 💰 Expensive subscription fees - 💰 Hidden/excessive fees - 🔒 Poor customer support - 🐛 Unreliable payment processing - 🐛 Scheduling issues **Commonly reported bugs** - Appointments disappearing from schedule - Inability to log in or access account - Incorrect payment calculations and reporting - Syncing issues between app and website **Most requested features** - Ability to modify appointments - Customizable time slots - Improved reporting and analytics - Push notifications for shop owners - In-app payment options for clients ## Newest reviews (10 of 148) ### 4/5 — app is almost perfect *2026-08-20, version 3.24.0* i tend to go back to old app to organize my schedule because the new app doesn’t let me book on the 15 or 30 minute mark. definitely had a little more freedom there. but if you can update that, it would be perfect. ### 3/5 — Meh *2026-07-27, version 3.24.0* Overall it’s easy to use but the biggest flaw is there’s no symbol from the schedule view to see if someone is a request. Why do I have to go into their history to see if they usually go to someone. How does that name any sense for barbershops or salons? That’s a standard feature that I don’t know why they don’t have ### 5/5 — Javibarber *2025-11-30, version 3.16.4* Excelente ### 5/5 — Worth it ! *2025-10-19, version 3.16.3* Best for the barber game ### 1/5 — Terrible ! *2025-10-15, version 3.16.3* First $30 subscription is absurd. Charged me $30 for October, then told me I couldn’t access my account because I owed $30 for September, they let me use the app for free in September for about 2 weeks but still wanted to charge me for the full month. They only want $$ ### 5/5 — Easy of Use and reliable booking systems! *2025-10-13, version 3.16.3* Love squire. Better than square and any other payment/booking system I’ve used. Super interactive with emails and responses. Genuinely will continue to use squire as long as I cut hair ### 5/5 — Love squire *2025-10-05, version 3.16.3* I love squire so much because they are constantly raising the bar to help us barbers who are really busy behind the chair and take care of all the stressful part of getting booked! ### 1/5 — Now it won’t allow me to log in! *2025-09-27, version 3.16.1* Comes up saying “Something went wrong! Please try again” and the app always crashes as well and a number of times just logs me out for no reason. Seems like nothing gets done about it. ### 2/5 — Dejó de funcionar *2025-09-24, version 3.16.0* Aunque la reinicio no puedo ingresar ### 3/5 — Great app *2025-09-23, version 3.16.0* Pretty well rounded app, squire does require a credit card from each customer upon booking. However it seems squire wants a cut from every customer that walks through my door plus my monthly fee so they charge them when they pay. ## Most critical reviews (10 lowest-rated) ### 1/5 — To many glitches in the system *2026-08-13, version 3.24.0* Needs improvement not reccomended ### 1/5 — Use booksy *2026-07-16, version 3.24.0* They make it really hard to cancel and they double charge you just use booksy ### 1/5 — Customer service *2026-07-14, version 3.24.0* Doesn’t let me do transactions through squire and customer service never helps ### 1/5 — Customer service non existent. *2026-07-09, version 3.24.0* The app keeps crashing, has multiple problems. The app will change your times or move customers times, when you try to get a hold of customer service, it’s almost nonexistent. It will take weeks sometimes months and problems will still not be resolved. would not recommend. ### 1/5 — slow and buggy. *2026-04-17, version 3.21.0* Extremely slow to load the client list, takes forever to book an appointment yourself. I absolutely hate that if you wanted to add on some extra time to a day, that it changes the whole entire schedule. It’s a long process to add extra time and then go back and make changes back. The blocked time setting is extremely obnoxious as well. I either accidentally block off my whole entire day or i put in a specific time and when I click submit, it completely changes the timing. just more frustration and makes me want to throw my phone at a wall. I miss using Square, I might move back to that. less headache ### 1/5 — Worst system ever! *2026-03-31, version 3.20.1* Do not go through this booking system for any of your shop needs. It’s absolutely terrible and the customer service is even worse. They’re constantly doing updates in the middle of shop hours so our entire system goes down. We have been missing money from our deposits. The customer service is nonexistent. Do not use this company for anything. ### 1/5 — Do not use to run your business *2026-02-22, version 3.19.2* Doesn’t secure payments so customers can block cards and payments won’t go through even if the customer is a no show. Not a good way to secure the bag at all. Also they charge fees to you and your clients per transaction on top of charging you a monthly fee. They are a greedy company that doesn’t look out for the barber at all. Don’t walk. RUN AWAY! ### 1/5 — You it to Donald Trump *2026-01-21, version 3.18.2* Elon Musk owns it you know that 495 members left 2,000 members $11,956 no refunds Christopher Allen Burke Pie app because ### 1/5 — Customer support is trash *2025-11-10, version 3.16.4* Haven’t gotten direct deposit since Wednesday it’s Monday now not a holiday and this app jus doesn’t have good support it’s non existent if u need help ### 1/5 — Cant get my money *2025-11-09, version 3.16.4* I’ve been contacting them over and over about not being able to connect my bank account to the app and when clients book an appointment and prepay I can’t get my money and when customer support says I will receive the money when the issue is resolved, but the issue never gets resolved. This is the worst app and would not recommend this app if you’re a shop owner and care about your barbers. And on top of it there’s glitches all the time where it screws with the booking and your appointments you set for that day will be way off time or for another day. What a trash app! ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-08-19, version 3.24.0* Really easy to use highly recommend ### 5/5 — Bueno *2026-07-28, version 3.24.0* Bueno ### 5/5 — Booking *2026-06-30, version 3.23.3* Easy to use and Love the new features!!! ### 5/5 — Overall great app *2026-06-19, version 3.23.3* Squire has been a great app overall very easy to use! ### 5/5 — Love Squire *2026-05-31, version 3.23.2* Amazing Platform ### 5/5 — Review *2026-04-24, version 3.21.0* 5/5 great performances, easy for clients to book. ### 5/5 — Barbero *2026-04-14, version 3.21.0* La mejor compañía que eh trabajado en toda mi carrera ### 5/5 — Mary D *2026-03-26, version 3.19.6* I love you all work and I really would love more clients so send them on💙💙💙💙💙 ### 5/5 — Onescut *2026-02-10, version 3.19.1* Awesome ### 5/5 — So far the best app *2025-12-26, version 3.18.2* The best app to develop your business recommended --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*