# SRP Power — user reviews > 145 indexed App Store user reviews of SRP Power by Salt River Project Agricultural Improvement & Power District, rated 1.73/5 from 338 ratings. - Source: https://appshunter.io/ios/app/srp-power/id1178797959/reviews - App overview in markdown: https://appshunter.io/ios/app/srp-power/id1178797959.md - Rating breakdown: 5★ 32 · 4★ 14 · 3★ 21 · 2★ 26 · 1★ 215 ## What do users think of SRP Power? Overall sentiment: negative **Pros** - 👍 Useful app for monitoring power usage - 🚀 Provides detailed hourly and daily usage data **Cons** - 🐛 Frequent crashes and login issues - 🔥 App not optimized for iOS devices - 🤔 Limited functionality compared to website - 🔒 Lack of transparency in billing and fees **Commonly reported bugs** - Login button remains greyed out - Usage data not loading or inaccurate - App not compatible with certain iOS versions **Most requested features** - Ability to stay logged in - Improved navigation and UI - Access to full billing details - Notifications for high usage or outages ## Newest reviews (17 of 145) ### 1/5 — Junk *2026-05-07, version 1.3.95* Don’t waste your time ### 1/5 — Crashes immediately *2026-05-04, version 1.3.95* I just downloaded the app and I can’t get into my account. As soon as I open the app and it automatically signs me in, it immediately crashes. I’ve uninstalled and reinstalled multiple times and nothing! HORRIBLE APP!!! ### 1/5 — App crashes constantly *2026-04-27, version 1.3.95* App stopped worked. No longer useful at all ### 1/5 — Can’t log in *2026-04-26, version 1.3.95* App crashes over and over again at log in, and never logs you in. ### 1/5 — Does no open *2026-04-22, version 1.3.95* Can’t get past login , crashes every time. ### 1/5 — App crashes and looks atrocious *2026-04-19, version 1.3.95* The app itself won’t even open. It crashes at launch every single time. On top of that even from the bits I’ve seen, the interface looks absolutely atrocious. You’d figure a large company like this could hire at least a competent app designer. ### 1/5 — Doesn’t work *2026-04-14, version 1.3.95* I can’t even get past the log in page to see my account. The app crashes and kicks me back to my home screen no matter what I try. It seems so odd to not fix that problem when people need to see important information about their utilities. ### 1/5 — App doesn’t work *2026-04-12, version 1.3.95* You input your user id and password then it just keeps on loading. It never logs you in then just crashes. Useless app now, it wasn’t like this before. ### 1/5 — Doesn’t let me log in *2026-04-09, version 1.3.95* It doesn’t let me login. The whole app just crashes. I’ve tried reinstalling and restarting my phone. ### 1/5 — Won’t Stay Open *2026-04-07, version 1.3.95* The App Keeps Crashing the Moment you try to sign in 🥺 ### 1/5 — CANT LOG IN DUE TO CRASHING *2026-04-06, version 1.3.95* Literally can’t even log onto the app now. It’s just crashes. Fix this garbage please. ### 1/5 — We’ve released an app that doesn’t work! *2026-04-02, version 1.3.95* It never ceases to amaze me when giant companies release things like this mobile app that don’t work at all; the app crashes after any attempt to log in to your account and there is no work around for this issue. Genuinely mind blowing that mobile apps have been around for 20 years and a company like this can’t get theirs to work at all. Maybe stop siphoning all of your companies money to the rich pigs at the top and invest in trying to create things that actually work. ### 1/5 — Doesn’t let you login *2026-04-02, version 1.3.95* I can’t login after the latest update ### 1/5 — Inop *2026-04-01, version 1.3.95* Worthless. Doesn’t get past sign in ### 1/5 — Crashed app *2026-03-26, version 1.3.95* Incredibly frustrated with this app. It doesn't support basic keychain or auto-fill features, forcing you to manually type your credentials every single time. Worse yet, the app crashes and closes immediately upon login if your service hasn't started yet. It is poorly optimized and buggy. Save yourself the headache—not recommended. ### 1/5 — brand new *2026-02-26, version 1.3.94* Every time I log into the app the entire app crashes and it won't let me login to my account at all. Can you please help me? ### 1/5 — Crashes every single time I try to log in. *2026-02-23, version 1.3.94* There is no way for me to use this app 👎 ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable *2026-07-07, version 1.3.96* App crashes when trying to login ### 1/5 — Login has been broken for months *2026-06-26, version 1.3.96* C’mon guys. Login has been broken for a long time now. App is useless. ### 1/5 — Still doesn't work on iPhone Air *2026-06-25, version 1.3.96* Update 6/25: Contrary to a new review from another user, not using Face ID didn't matter. Issue still happens without Face ID. --- Original review: I had no problems for years with this app on my other phone. I recently upgraded to the iPhone Air, and after entering my credentials, the app tries to log in, but never does. ### 1/5 — I can’t even start the app.. *2026-06-24, version 1.3.96* The app gets closed down whenever I try to log in… ### 1/5 — Log in *2026-06-05, version 1.3.96* Just downloaded to setup service for my new place. Cannot get past login page. It just starts glitching and shutting down. ### 1/5 — Ummm…? *2026-06-04, version 1.3.96* This app does not work at all…. What is this? ### 1/5 — App Doesn’t Work *2026-05-19, version 1.3.95* Just downloaded the app and had to delete it right away. I tried opening the app multiple times and it just kept crashing. Couldn’t get past the log in screen before it crashes again and again and again. I even checked to make sure the app was all updated and it was. Still didn’t work. ### 1/5 — 3 months *2026-05-14, version 1.3.95* The app hasn’t worked for over 3 months now. Every time you log in it just freezes. Why have an app if customers can’t use it to pay your company. ### 1/5 — Worthless app *2026-05-13, version 1.3.95* Of course SRP’s app is worthless. Doesn’t get past sign in ### 1/5 — Doesn’t log in *2026-05-13, version 1.3.95* The app used to work great, now it just infinitely tries to log in without working. Don’t download just use the website ## Most praised reviews (10 highest-rated) ### 5/5 — DON’T USE FACE ID/TOUCH ID *2026-06-23, version 1.3.96* App works perfectly fine with the same dashboard you see online. Just don’t select the Face ID/Touch ID option when signing in. Called SRP Customer service and they confirmed that it is just a faulty portion of the application functionality. ### 5/5 — View my electrical usage *2026-05-19, version 1.3.95* Awesome app to help me keep track of my home’s electrical usage and bill in more detail. ### 5/5 — Nice, straightforward app *2017-12-24* This is very intuitive to use and gives good information. One change I would recommend is to show more data on the monthly or daily use of power usage. It would be nice to be able to see the whole year at a time on the monthly view for instance. At least, provide an option in the settings to show more months. ### 5/5 — Great cutting-edge app for utilities *2017-08-16* Just got this app this morning… An email from SRP notified me of its availability… Works great shows tonight daily, power usage will send me alerts if I start using more power than what is normal for my home… Shows me in dollars and in kilowatt hours my daily power usage. This is much more user-friendly and logging in to SRP's website. ### 4/5 — App *2026-04-09, version 1.3.95* This app update is horrible and doesn’t work ### 4/5 — Good to see daily usage. *2023-10-19, version 1.2.0* Can’t see bill but can see estimate. I like the app. ### 4/5 — Can login! *2023-03-11, version 1.1.93* Thank you for finally updating and fixing the login issue. ### 4/5 — App won’t even open *2020-11-18, version 1.1.83* Updated the app and now it won’t even open. It doesn’t open and then just close, it literally just won’t open at all now. UPDATE: Deleted and reinstalled the app. Had to sign back in but now it’s working again. ### 4/5 — No breakfast yet? *2019-10-09* This app has a couple flaws and I’m sure SRP is working on it. Right SRP IT? Anybody remember when you couldn’t track your daily usage and then cringed when the bill came? Those days are over folks! Now I know that it costs about 35¢ to bake a pizza at 5pm in October. About 50¢ for a load of laundry at noon in July. 7¢/hr at night in November. My wife wants to choke me but I love it and now I am more aware of energy usage instead of running blind and popping a cork when I see the bill. -1 star because the app doesn’t cook breakfast. Come on SRP, you’re better than this! ### 4/5 — Daily Usage Blank *2019-07-29, version 1.0.11* I use this app every day to review daily usage but intermittently in the past two weeks the usage field on the home page has a statement “content is currently unavailable”. Can you please investigate and fix the problem? Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*