# SRV Canada VRS — user reviews

> 21 indexed App Store user reviews of SRV Canada VRS by IVèS, rated 2.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/srv-canada-vrs/id1086080169/reviews
- App overview in markdown: https://appshunter.io/ios/app/srv-canada-vrs/id1086080169.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0

## Newest reviews (2 of 21)

### 1/5 — A problem

*2018-06-28, version 4.22.5*

I still waiting for creat a account, because it is too long time and nothing loading. Please fix it’s problem. Thank you!

### 1/5 — Not working with iOS 11

*2017-09-21, version 4.20.1*

Struggling to log - not working. Please update it right now. Thank you.

## Most critical reviews (10 lowest-rated)

### 1/5 — Update improvement

*2025-09-19, version 4.55.1*

The app is good, but not smooth right now. If they fix the design and make it run better on iOS, I’d give it 5 stars. For now, just 1 star.”

### 1/5 — Connection difficile

*2025-08-27, version 4.55.1*

Impossible de recevoir les appels, ça coupe et ça ferme même l’écran. Le service ne parvient pas à le régler.

### 1/5 — Keep crashing often!!!

*2025-05-30, version 4.55.0*

It needs to fix it as soon as possible!! It keep crashing for a few years and they don’t solve this!! That’s annoying!

### 1/5 — Just you tech!

*2022-05-04, version 4.47.0*

Go na x*y 
You made destroyed my IPAD as like terrorized because you re smart shameless programming developers.

### 1/5 — Le service cauchemardesque !

*2022-03-01, version 4.47.0*

Impossible de joindre l’agent du SRV: ça raccroche à chaque fois que je compose et 2 - il aurait fallu désinstaller, réinstaller à chaque fois mais ça retombe comme des bugs. Je compose alors le 9050 mais ça raccroche au bout de 2 min. C est la pire service ici.. SRV Poubelle!

### 1/5 — Not reliable

*2021-07-17, version 4.46.0*

I have missed so many important phone calls because VRS doesn’t inform you when someone calls unless you are on the app sometimes they don’t show a missed call. The call would drop in the middle of a conversation and they would blame it on you. They need to take this app down and just redo the whole thing there is way too many glitches

### 1/5 — VRS

*2021-05-18, version 4.46.0*

This is the worse app. Not able to notify when caller is calling. Need to keep app open to enable the ring tone. The app is not integrate with the OS phone (similar to FaceTime). Also getting frequently crash during the call.

### 1/5 — Vrs

*2019-11-27, version 4.39.2*

I have more trouble with Canada vrs than American VRS.  What’s up with that

### 1/5 — Login Error Major problem

*2019-11-15, version 4.39.2*

Once you logout. You will never and ever login back.

I tried reset over and over again password and it accepted and approved but never work.

I have to give this one stars if they don’t this problem soon as possible.

I also try call them and contact them without SRV and no luck.

### 1/5 — No update it yet?

*2018-10-30, version 4.34.4*

0 rate. Someone call me and ring is not working then they’re leave a message. When you will fix it and update?

## Most praised reviews (9 highest-rated)

### 5/5 — Bugs !

*2024-05-12, version 4.49.0*

bon service, mais c’est BOURRÉ de bugs, tellement que ça raccroche dès la première sonnerie ou bien la caméra ne fonctionne pas, ou bien le microphone ne fonctionne pas etc.
j’ai beau savoir où ils sont, je les active mais RIEN ne fonctionne, pourtant mon cellulaire est neuf et de dernière génération !! même les mises à jour sont toujours faites!
pour moi, il doit y avoir encore des bugs dans votre appli…

### 5/5 — Canada SRV/VRS

*2017-01-03, version 4.13.2*

This is wonderful tool for deaf communities in Canada to have!! Makes our phone calls much easier and equality access!!

### 5/5 — It works

*2016-11-03, version 4.5.0*

It works great. We just have to follow what it says and be patient. It said to wait 30minutes to wait. I logged in right away and said no account found. Waited 30 and no problem and got logged in

### 4/5 — Better than nothing

*2019-01-21, version 4.34.4*

This app have several issues with multi touch and account login.

### 4/5 — Account not found

*2016-09-28, version 4.5.0*

I did put to login check not work. That's account not found. They re problem. How to fix apps slove?

### 3/5 — Good app but…

*2024-01-11, version 4.49.0*

Hey. I just used your app because I’m hard of hearing and unable to use phone calls. It’s good for accessibility but the video kept on freezing up

### 3/5 — This app seemed ok.

*2020-01-07, version 4.39.2*

I tried to dial numbers with ext but it said error.

### 2/5 — VRS won’t access on data

*2025-04-10, version 4.54.1*

How can I call on VRS with someone at outside with data but any store or outside or restaurant or anything doesn’t have wifi please update

### 2/5 — Not received email

*2016-10-01, version 4.5.0*

I signed up 3 days ago and still haven't received an email to activate my account. Can you explain why this has not happened?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
