# SSENSE: Shop Designer Fashion — user reviews > 489 indexed App Store user reviews of SSENSE by SSENSE, rated 4.90/5 from 69,407 ratings. - Source: https://appshunter.io/ios/app/ssense-shop-designer-fashion/id1418754101/reviews - App overview in markdown: https://appshunter.io/ios/app/ssense-shop-designer-fashion/id1418754101.md - Rating breakdown: 5★ 66,136 · 4★ 2,086 · 3★ 490 · 2★ 167 · 1★ 528 ## What do users think of SSENSE? Overall sentiment: mixed **Pros** - 🚀 Fast shipping - 👍 Great selection of designer brands - 💎 Affordable prices for designer items - 🛒 Convenient shopping experience - ⭐ Excellent customer service **Cons** - 🤖 Frustrating user interface and navigation - 🔍 Difficult to find and search for specific items - 📦 Slow or delayed shipping - 🔒 Security issues with account verification - 💸 Unexpected charges and hidden fees **Commonly reported bugs** - App freezes and crashes frequently - Wishlist items disappear or do not update correctly - Inconsistent sizing and fit information for products - Incorrect or misleading pricing information **Most requested features** - Add a 'Favorite' or 'Follow' feature for brands - Implement a more intuitive and user-friendly search and filtering system - Develop an optimized version for tablets and iPads - Provide real-time stock notifications for items - Allow users to easily switch between men's and women's sections ## Newest reviews (10 of 489) ### 2/5 — Horrible customer service *2026-05-26, version 4.4.0* Throughly disappointed with a luxury platform that has sold out of stock products twice. Shipping has been longer than expected as well and I’m in Toronto. If you’re far away from Montreal expect slow slow service. ### 4/5 — The user interface can be confusing *2026-05-16, version 4.4.0* The user interface can be quite confusing as it is difficult for you to understand if you’ve selected things appropriately and navigating the site properly. ### 3/5 — Hard do navegate *2026-05-13, version 4.4.0* App is not intuitive, filters not shwping the product by type just by brand. ### 2/5 — Duties and shipping *2026-04-09, version 4.3.4* Offering free shipping but then whacking 20$ on “duty” fees and tracking ### 5/5 — Taxes *2026-03-09, version 4.3.0* I'm really bored with the whole tax increase thing; it used to be the best page because of that. ### 5/5 — Tariff changes *2026-03-07, version 4.3.0* It so unfair you are charging your customers this fee. This will be my last purchase & pass this on to my friends I’ve told about my business. ### 1/5 — Shipping *2026-02-19, version 4.2.8* I been order my shoes and now they say it won’t ship out till Feb 23. That is too late. ### 5/5 — SSENSE *2026-02-14, version 4.2.8* I find every style I like at SSENSE. The prices are the best comparing to other Luxury online shops ### 1/5 — Duty fees *2026-02-05, version 4.2.8* Why are you charging over a hundred dollars in duty fees for a service item under $800 dollars? ### 5/5 — ページが見やすい *2026-02-02, version 4.2.6* とてもページが見やすい ## Most critical reviews (10 lowest-rated) ### 1/5 — Password “reset” *2026-08-08, version 4.5.2* I’m unable to login. In order to “reset” my password I have to enter my current password…so it quickly becomes and endless loop of frustration. ### 1/5 — Useless *2026-08-07, version 4.5.2* No response from customer service and no stock of advertised goods for sale. The worst online experience ever ### 1/5 — Bug *2026-07-14, version 4.4.8* I got stuck at the human verification step every time to track the shipping status or even trying to access my account details. Seems like you just nested the verification webpage in the app… Why do I need to verify myself as a human while using your app. It’s understandable if someone access your website from a browser, and you’re not sure whether it’s a human or a program. But this is your own App, what do you expect? ### 1/5 — Horrible *2026-07-02, version 4.4.6* Bought once didn’t get all the item, tried to order they blocked my account and card, reached out to customer service they neglect any effort to assist. ### 1/5 — Order *2026-06-17, version 4.4.4* The sneakers i ordered came 5 days late. The correct sneaker is not even in the box . Im furious.. i just need this problem rectified immediately ### 1/5 — Review. *2026-06-02, version 4.4.2* I’m still waiting for my package, after reviewing a email stating my package is delayed. I haven’t gotten a follow up ever since. ### 1/5 — we need dark mode *2026-03-12, version 4.3.0* give me dark mode and i’ll come back and give 5 stars. why is this app so bright. ### 1/5 — Scam *2026-03-09, version 4.3.0* It's a scam how they raise prices as soon as you mark something you like, even if it's already discounted. If you don't buy it right away, they'll eventually raise the price, and their response is just some kind of justification. I've never seen them raise the price again after discounting something when someone shows interest. They use your preferences and your information to raise the price of those products again. ### 1/5 — Can’t finish my order *2026-02-26, version 4.2.8* Can’t finish my order ### 1/5 — Dynamic Pricing *2026-02-20, version 4.2.8* Dynamic pricing and tariffs is the reason I’ve complete stopped buying. Good luck with bankruptcy ## Most praised reviews (10 highest-rated) ### 5/5 — The Ultimate Fashion here to STAY *2026-08-03, version 4.5.0* You will always find the best styles deals and fashion here on SENSE ### 5/5 — Love this site *2026-08-02, version 4.5.0* Best deals! Great delivery ### 5/5 — So good *2026-07-08, version 4.4.8* So pleased ### 5/5 — Uniqueness *2026-07-06, version 4.4.8* Best prices, customer service experience and quality in all the pillars of a real business ### 5/5 — BrainDead *2026-06-13, version 4.4.4* 🩷Fentanyl Oxycodone Hydrochloride Heroin Promethazine Codeine Cannabis DMT Acid Ecstasy Klonopin Hydros Alprazolam Ketamine Fish Scale Ronaldo Nicotine Alcohol Nitrous Oxide🩷 ### 5/5 — SSENSE Review *2026-06-08, version 4.4.2* ts tuff ### 5/5 — Beaux vêtements et accessoires- de la sélection à des prix compétitifs *2026-04-26, version 4.3.6* Accessibilité à pleins de designers émergents, prix compétitif, excellent service à la clientèle- un incontournable pour le shopping en ligne! ### 5/5 — On point *2026-04-04, version 4.3.4* I like SSENSE so much ### 5/5 — Cool *2026-03-22, version 4.3.2* Cool ### 5/5 — My favorite *2026-03-16, version 4.3.0* My favorite Shopping Platform. I will definitely support SENSE all the time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*