# SSGC Customer Connect — user reviews > 28 indexed App Store user reviews of SSGC Customer Connect by Sui Southern Gas Company Public LTD, rated 2.20/5 from 26 ratings. - Source: https://appshunter.io/ios/app/ssgc-customer-connect/id1410772430/reviews - App overview in markdown: https://appshunter.io/ios/app/ssgc-customer-connect/id1410772430.md - Rating breakdown: 5★ 5 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 15 ## Newest reviews (15 of 28) ### 1/5 — Craps *2022-09-28, version 2.9* Worst app ever, can’t even sign in ### 1/5 — Poor service *2022-08-04, version 2.9* I complained last year but no one turned up. I’ve complained again but no response. ### 1/5 — App not working at all *2022-02-20, version 2.7* The app is not working at all ### 1/5 — Corrupt Apps *2022-02-08, version 2.6* This App is corrupt just as Sindh Government. Everything under Sindh Government is part of their corruptions. Please delete this too. ### 1/5 — Useless application *2022-01-28* This application is crap ### 1/5 — Worst app *2022-01-26, version 2.6* The only thing worse than this app is the pricing bY SSGC. Please spend some time testing the app before you release it to the public. ### 1/5 — Crap app *2022-01-20, version 2.6* Ripping off public money on totally wastage application ### 1/5 — Worst Application *2022-01-12* Worst Application ### 1/5 — Certificate invalid *2021-08-30, version 2.6* Getting Certificate for this server is invalid error. Unable to login. ### 1/5 — Worst app *2021-08-25, version 2.6* App not working to all. Unable to signup. ### 1/5 — Improper app *2021-02-22, version 2.6* App don’t work properly, request times out. ### 1/5 — Worst App ever *2021-01-06, version 2.6* Hi, do you guys really cross check app functions before go Live? Why you are wasting money on this? Lodge Complaint tab not working and I’m keep getting an error “Complaint does not launched”. ### 1/5 — Worst customer support *2020-12-21, version 2.4* I’ve been calling in the given number since 30 minutes and no response, and the regsitered complaint has not been resolved which is a very serious issue. Kindly get a better customer support service ### 1/5 — Not solve complint *2020-05-19, version 1.4.3* No any action after submitted complint many times usless app ### 1/5 — Sign Up broken *2020-01-02, version 1.3.1* I am trying to signup but it always says select telco, even I select the right telco service. No matter what I do error remain same, kindly fix this issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps on crashing *2026-02-04, version 3.0.6* The app keeps on crashing while trying to open on my phone. How come someone could get benefit out of it the way its performing like this. ### 1/5 — Worst Application Ever *2026-02-03, version 3.0.6* This app feels unfinished poorly maintained and ignored by the management essential public utility. ### 1/5 — Add payment status or bill History *2025-08-31* Please update the app to display the payment status once a payment has been received. Additionally, include a bill history section for users, and apply a ‘Paid’ stamp on the bill after successful payment. Also update the app speed. ### 1/5 — App Speed is to Slow *2025-06-04* App speed is to slow also when we download the bill it takes too much time to download the bill. Please stamp “Paid” on the bill when you receive the payment same like K-electric ### 1/5 — Bill not downloading *2025-04-23, version 3.0.5* Absolutely rubbish, useless and waste of space. No updates at all. ### 1/5 — Bad supportt *2025-03-13, version 3.0.5* I have been trying ro make my account from months but the OPT never comes to my number i even tried with different numbers but the OPT is not coming ### 1/5 — Version 3.0.5 crashing *2025-02-06, version 3.0.5* Version 3.0.5 is crashing and not opening in IOS. After new update its crashing Pathetic app, headache, its better to add beneficiary in your bank account and then pay the bill. SSGC Team, please first test the new update and then upload it. ### 1/5 — Not stable and no features *2024-03-29, version 3.0.2* Application is not stable as it crash again and again. There are very limited feature. As on Official website as they claim that customer can change the name of bill / ownership. Unfortunately it is not available in application neither on website. No login is available on website for customer login. SSGC should resolve these issue while we are living in era of Digital solution to avoid traditional manual systems. ### 1/5 — Payment issue *2023-11-07, version 3.0.1* Dont show card payment ### 1/5 — Bugs Needs To Be Fixed *2023-04-03, version 3.0.1* I tried to register my account on SSGC App but it is saying OTP expired or Invalid Error please fix the app or create a web based account for us to access our billing history ## Most praised reviews (3 highest-rated) ### 5/5 — Online bill payment *2022-09-19, version 2.9* Online payment is not able to proceed ### 2/5 — Need Improvement *2023-06-17, version 3.0.1* It’s almost useless as is unable to even open it on iOS operating systems. ### 2/5 — Bill/ History/ Doc *2022-11-06, version 3.0* 1. Bill doesn’t load up, the app hangs when you try to load the bill. 2. Should appear as paid or not paid in the current section of the bill and in the bill history. 3. Response time is sluggish and app doesn’t respond on certain things. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*