# SSI App - Education and Fun — user reviews

> 893 indexed App Store user reviews of SSI App by HEAD Watersports GmbH, rated 4.80/5 from 8,273 ratings.

- Source: https://appshunter.io/ios/app/ssi-app-education-and-fun/id1249389209/reviews
- App overview in markdown: https://appshunter.io/ios/app/ssi-app-education-and-fun/id1249389209.md
- Rating breakdown: 5★ 7,134 · 4★ 905 · 3★ 157 · 2★ 28 · 1★ 49

## What do users think of SSI App?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🚀 Convenient for logging dives
- 🚀 Helpful for training and learning
- 🚀 Comprehensive features
- 🚀 Intuitive navigation
- 🚀 Great for keeping track of certifications
- 🚀 Useful for infrequent divers

**Cons**

- 🐛 Buggy or glitchy
- 🐛 Difficulty adding dive sites
- 🐛 Inconsistent metric/imperial settings
- 🐛 Trouble syncing dive data
- 🐛 Crashes or freezes
- 🐛 Login/account issues
- 🐛 Limited compatibility with other dive computers

**Commonly reported bugs**

- Dive data deletion or loss
- Inability to log certain dives
- Incorrect depth/time data display
- Courses/videos failing to load
- Profile picture not updating
- Black screen or app not opening

**Most requested features**

- Add ability to upload photos to dive logs
- Integrate with more dive computers beyond Mares
- Improve buddy system and dive sharing functionality
- Add offline mode or caching for course materials
- Enhance map and dive site search capabilities
- Implement Wallet/Apple Pay integration for digital certification cards

## Newest reviews (18 of 893)

### 2/5 — Update gone wrong

*2026-08-20, version 5.0.33*

The recent update made everything harder to see. I can only see the top half of the numbers in statistics and logged dive numbers need two lines in the log book. Maybe this was made for an iPad, but I suspect most users are on a phone. This update needs revision before further use.

### 4/5 — Has glitches

*2026-08-19, version 5.0.33*

Love the context, visuals, & videos, yet the app for Android created many problems to progressing while going about my schedule. Specifically, video loads would choke.

### 4/5 — Useful and easy to use

*2026-08-17*

The app is useful and keeps all the dives and information. However, it does crash very easily!

### 2/5 — Need ability to go to dark mode!

*2026-08-16, version 5.0.33*

Please add this feature back. The white background is too bright.

### 3/5 — Bluetooth

*2026-08-13, version 5.0.26*

Bluetooth is still not working with Shearwater dive computers

### 4/5 — Neues Design

*2026-08-13*

Man muss sich sehr umstellen, alles wirkt nicht mehr so intuitiv. Aber man gewöhnt sich daran bestimmt. Einen Bug entdeckt: beim Aufrufen des Instructormanuals im jeweiligen Programm bleibt der „Pro-Button" ausgegraut. Man erkennt dadurch nicht, in welchem Modus man sich befindet, außer natürlich am Programminhalt. Dieser Bug tritt bei allen Kursen auf.

### 3/5 — Good but…

*2026-08-13, version 5.0.26*

Love the app, easy to use but they just took away the dark mode and I need it back!!  😞.  Otherwise it would be 5 stars.  I hate reading on light mode.  
Thanks!

### 4/5 — Ótimas funcionalidades

*2026-06-15, version 4.1.272*

Aplicativo muito bom ao que se propõe. Como sugestão, poderia integrar com logbooks de outros computadores de mergulho.

### 5/5 — I love SSI

*2026-06-13, version 4.1.272*

I loved how easy it was to download and set it all up and you can all ways access your dive certification.

### 5/5 — Very Nice App so Far

*2026-06-09, version 4.1.271*

Only thru one segment of Open Water Dive Certification course but it has been an easy, informative process. Well laid out lessons and the bookmark/notes feature is quite helpful.

### 5/5 — Amazing to use

*2026-06-09, version 4.1.271*

I love how it’s convient la for all your stuff

### 5/5 — Super app !

*2026-06-01*

Quel super boulot sur cette app ! SSI la plus digitale des organismes de formation.
Tous les contenus des formations , historiques des plongées (avec carte de tous les sites fréquentés ), agenda , cartes de certif’ , binômes …et plein plein d’autres choses , accessibles en 1 clic dans cette app 
Magique !

### 5/5 — Great!

*2026-05-30, version 4.1.271*

Super helpful for my scuba diving!

### 5/5 — Gelungen und für die aktuelle Zeit

*2026-05-22*

Ich habe meinen Tauchlehrer 2015 bei Padi gemacht und da schon kritisiert wie „alt“ das System etc. ist. SSI begeisterte mit den modernen Medien und Inhalten. Die App ist sehr gelungen und intuitiv. Verbesserungsvorschläge werden gerne gehört und häufig auch umgesetzt. Weiter so!

### 3/5 — Blue tooth connection

*2026-05-18, version 4.1.268*

Log book up load

### 3/5 — It does its job

*2026-05-18, version 4.1.268*

I wish it reads to me.

### 4/5 — Nice but changes could help

*2026-05-17, version 4.1.268*

This app works well but the limitations of only syncing with Mares computers is counterintuitive. At least allow for uploads of dive data.

### 5/5 — Excellent app

*2026-05-14*

Useful, conveniently, excellent! Recommend to use if you are diver!

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst redesign ever

*2026-08-20, version 5.0.33*

Oh my goodness. What happened to this app? It had one of the cleanest looks. Super easy to navigate and use. Now “AI forward”. Ai thrown at you front and center instead of what I’m there to see… my dives. They even managed to take the dive map that worked amazingly well and completely ruin it with their bizarre grouping bugs. Is it too late for SSI to get a refund for their redesign and revert back to their old app?

### 1/5 — Bluetooth?

*2026-06-13, version 4.1.272*

Since the last update I can't connect to my Sirius via bluetooth.

### 1/5 — Eternal login issues

*2026-03-28*

As a 30 of year IT professional I hate bad IT. 

Try to log in. Incorrect credentials. 
Reset password, well at least the email address is correct so I get the reset email and reset my password. Easy. 

Try to log in, incorrect credentials. Ok, repeat the process. 
Incorrect credentials. 

Ok, this time I’ll use the log in via Facebook (I’d used the same password. Yeah, I know, naughty). 

This time I get ‘you’ve used and old password!!!)

Bad IT. Really, really gets my goat. Now I’ll have to go to the dive centre and get them to sort it out. 😡☠️

**Developer response:** Dear The Pseudonym, thank you for your feedback. We are very sorry that you had such a bad experience. We hope this has been resolved by now. We are also happy to assist you with any general questions or problems regarding the app via the integrated feedback function or email. Sincerely, Peter, App Support Team (app_support@divessi.com)

### 1/5 — Logged dives can disappear

*2026-03-12, version 4.1.268*

Not sure how this app works for courses but it’s fairly useless as a log because your dive records can vanish into the ether at any moment. 

Around 20+ dives recorded through this app (and verified using a QR code at an SSI dive centre) have disappeared from my log. I volunteered at a dive centre for 5 months and the site I visited most frequently during that time is nowhere to be seen in my records. I’m assuming this is because the dive site was deleted, merged or renamed on the app and my logs were lost in the process. The customer service team advised it was due to my internet connection when logging, but I personally can’t see how a visit to that specific dive site could affect the WiFi of the dive centre when every other site seems to have been logged without issue. Particularly considering the dives were done several years ago and remained on the app for some time before vanishing.

### 1/5 — OVERHAUL 👎👎👎

*2026-02-11, version 4.1.268*

The online learning system of your course is in need of a complete overhaul. The current format feels outdated, overly long, and filled with a significant amount of unnecessary content that does not add real value to the learning experience.

This structure leads to boredom and demotivation among students, which ultimately affects the quality of learning. The excessive amount of text and the lack of dynamic elements make it harder to retain information and negatively impact the overall course experience.

It would be highly advisable to modernize the system by incorporating audiovisual materials, particularly well-structured explanatory videos, to make the content more engaging, accessible, and effective.

### 1/5 — Acceso iOS denegado

*2026-01-02, version 4.1.268*

Puedo entrar a SSI por web y no por app, logado y no deja acceder a iniciat sesión.

### 1/5 — More crashes than Lance Stroll

*2025-11-09*

Just downloaded the iPad app, 3 attempts to log my gear. 3 times the app has frozen and lost my information. Looks like I’m using iPhone Nots app again…

### 1/5 — Please add Suunto Ocean synchronization

*2025-08-27, version 4.1.238*

It would be very useful if the MySSI app could synchronize directly with Suunto Ocean dive computers. Automatic log synchronization would save time and improve accuracy. Please consider adding this feature.

### 1/5 — Pointless app

*2025-04-19, version 4.1.213*

Video content only available on browser - what is the point in this app?

### 1/5 — Awful application

*2025-03-19, version 4.1.213*

The application is awfully bad and on top of that they violate App store rules and many EU laws regarding privacy and data deletion. Their app deletion form is a sham that doesn’t actually work.

## Most praised reviews (10 highest-rated)

### 5/5 — 潜水小白初次接触感觉还可以

*2026-08-18*

我是一个刚接触潜水的小白 刚刚学了ssi的美人鱼课程 app里课程和功能很多 一目了然 适合我这样的小白使用 还在进一步研究用法

### 5/5 — Happy

*2026-08-10, version 4.1.272*

Good app

### 5/5 — Helpful for doing advanced learning

*2026-08-09*

I’m heading to Roatan for a diving week and taking two advanced courses while there but dont want to spend time doing the educational piece.  Using this app for SSI was very helpful to get that out of the way so i can just focus on diving.

### 5/5 — Excellent app!

*2026-08-03, version 4.1.272*

Incredibly easy to use and very helpful app!

### 5/5 — Quality

*2026-07-29, version 4.1.272*

Thank you for a great product and instructional content

### 5/5 — Muy buena app

*2026-07-14, version 4.1.272*

Ahora puedes tener toda tu bitácora de buceo y credenciales en tu celular

### 5/5 — SSI

*2026-07-14, version 4.1.272*

Super easy to navigate

### 5/5 — Great Diving

*2026-07-12, version 4.1.272*

Thank you for two terrific, safe, and professional dives!

### 5/5 — Excelente

*2026-07-05, version 4.1.272*

Me parece buena y en español

### 5/5 — Very Effective

*2026-07-01, version 4.1.272*

Iam a Dive Pro with Diveventures, and I thoroughly enjoy using the app and teaching OWD students how to navigate through all of the available information it contains. Keep up the great work SSI.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
