# SSMG Help Desk

> SSMG Help Desk (iPhone/iPad app by Techurai, LLC.)

- Source: https://appshunter.io/ios/app/ssmg-help-desk/id6820203638 (this page in markdown: same URL + `.md`)
- Developer: [Techurai, LLC](https://appshunter.io/developer/969597610)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 1 MB
- Released: 2026-10-19
- Data updated: 2026-10-26

## What is SSMG Help Desk?

SSMG Help Desk keeps Second Story Marketing Group’s client support and website management close at hand.

For authorized staff:
- Find open, resolved, and closed tickets using project names and company details.
- Copy and share a direct link to each ticket.
- Read conversations, add internal notes, and save reply drafts.
- Review recipients and explicitly send through your connected support mailbox.
- View private messages according to your existing workspace permissions.
- Expand website rows to see monitoring status, hosting, DNS and registrar details, check history, and a Manage website login link.
- Opt in to new-ticket and website outage/recovery notifications for each device.
- Find companies, contacts, project codes, and linked Google Drive folders.

Sign in with your existing staff password or Google account. Stay signed in for up to 30 days and optionally require Face ID, Touch ID or your device passcode when reopening the app. Access is provided by your workspace administrator. The app requires an internet connection.

## Is SSMG Help Desk safe?

Not enough ratings yet to assess SSMG Help Desk.

## Is SSMG Help Desk legit?

SSMG Help Desk has limited verification signals. The AppsHunter Legitimacy Score for SSMG Help Desk is 55 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 2 releases)

### 1.1 — 2026-10-24

Sign in with your staff Google account, stay signed in for up to 30 days, and enable Face ID or Touch ID secure unlock in Account. Password autofill now associates the app with the SSMG website. This update also adds website monitoring and check history, hosting and DNS details, project labels, ticket-link copying, and optional notifications for new tickets and confirmed website outages and recoveries.

### 1.0 — 2026-10-19

No release notes.

## More apps by Techurai, LLC

- [Feltwork](https://appshunter.io/ios/app/feltwork/id6803741568)
- [MemberHall](https://appshunter.io/ios/app/memberhall/id6814268973)

All apps by Techurai, LLC: https://appshunter.io/developer/969597610

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-26.*