# SSS Mobile — user reviews

> 57 indexed App Store user reviews of SSS Mobile by Philippine Social Security System, rated 2.13/5 from 53 ratings.

- Source: https://appshunter.io/ios/app/sss-mobile/id1376067900/reviews
- App overview in markdown: https://appshunter.io/ios/app/sss-mobile/id1376067900.md
- Rating breakdown: 5★ 8 · 4★ 3 · 3★ 6 · 2★ 3 · 1★ 31

## Newest reviews (14 of 57)

### 1/5 — How many days

*2022-02-04, version 4.0.20*

Ilan araw ba bago mag appear ang hulog pag itong apps ang ginamit ? 1 wik na wala pa rin .

### 1/5 — why fix what was not broken

*2021-10-22, version 4.0.16*

this app used to be very good. Now I cannot even log on because the keyboard won't go away after typing user name. I cannot type the password because the keyboard blocks the space.

### 1/5 — Good Start but a Long Way to Go

*2021-09-26, version 4.0.16*

The app is better than nothing but I estimate it to be 10% effort. It needs a lot of improvement. A simple logout cannot be find. Edit of information is not possible. My contributions are lacking for many years. Pension payment cannot be seen. There is no link for proof of life for pensioners. Or updating other info. No FAQ for many questions you have. SSS app should be given a priority. It is more than a bank as the contributions come regularly and beneficiaries like me need more info access. Contract a good app developer.

### 1/5 — Salary loan employer branch missing

*2021-09-20, version 4.0.16*

Finally a new update but it’s the same case in android version where when you go for a salary loan, the employer branch part is missing. Please add it up

### 1/5 — Unable to sign in

*2021-09-09, version 3.1.0*

Sign in button is grayed out

### 1/5 — Update please

*2021-09-04, version 3.1.0*

When are you going to update this apps, baka gusto nyo pa makagalitan ni Du30 bago nyo iupdate yan? Hindi tuloy kami makapag bayad dito.

### 1/5 — UPDATE NOT WORKING!!!

*2021-09-03, version 3.1.0*

After the updates that was done this past month, the app is no longer available for me to use. I did delete the app and reinstall it again but none of it seemed to work! This is the worst update at all!

### 1/5 — Been waiting for more than 3 months still cant log in!!!

*2021-08-31, version 3.1.0*

The app says its outdated and wait for the announcement on the availability of the latest version. How long are we gonna wait?

### 1/5 — Update the App!

*2021-08-21, version 3.1.0*

Please update the app! It was working last time! This is the only thing working! The website is bad and always not working!

### 1/5 — The Worst!

*2021-07-31, version 3.1.0*

Possibly the worst app in history. Never recognizes password or user name. Tried with LastPass, new password, reloading app. Useless!!

### 1/5 — palpak

*2021-07-02, version 3.1.0*

duterte said all govt agencies have to be online in 2yrs. 2yrs later sss presents an app that does not work, cannot even generate a prn. cannot pay online because why? too hard? ngayon hindi na tinatanggap contributions sa mga banko.
hindi makakatawag sa sss dahil hindi sinasagot. sss twitter tells you to email sss, hindi rin sinasagot.
walang ka kwenta kwenta. hindi tutulong para makabayad tapos may penalty at interest pa pag hindi nagbayad.

### 1/5 — Error Occurred Too Many Times

*2021-05-18, version 3.1.0*

I never requested for a password change but I received over a dozen times in succession to reset password and each time I complied to reset password I never requested in the first place, it keeps asking for more and more reset password. It won’t login me in with the correct password.

### 1/5 — Useless Tool

*2021-03-29, version 3.1.0*

Unable to log in to app. A year after original complaints from other users, and still no fix. What can be expected to the benefits that suppose to be provided by this agency on our retirement.

### 1/5 — Not working

*2021-03-05, version 3.1.0*

Hindi na gumagan yung app. Sana pwedi rin mag bayad.

## Most critical reviews (10 lowest-rated)

### 1/5 — Outdated

*2024-09-16*

The SSS Mobile App you are using is already outdated! Get the latest version of the SSS Mobile App by tapping the Update button below.

### 1/5 — Trash

*2024-03-26*

Basura nang app nyu. Nag log in ako pero ni lock niyu acc ko dahil may nag attemp na mag log in daw pero ako naman yun. Basura

### 1/5 — Useless

*2024-01-02*

Most of the time this apps is under maintenance!

### 1/5 — payment

*2023-12-29*

please improve ur app thanks put DIRECT PHONE NUMBER FOR OFWS i’ve been reaching multiple time but nobody freaking answered

### 1/5 — trash

*2023-12-09*

the updated version kept on crashing!!! i tried paying my premium online.

### 1/5 — CAN NO LONGER ACCESS MY ACCOUNT

*2023-10-26*

I’m very frustrated that I can no longer access my SSS account. I have been paying my contributions monthly and now SSS just took it away in an instant. My contributions were not updated. Discrepancies betweeen the SSS mobile app and website. Contributions did not match. It says my account number is not registered. SSS should be liable for it. Every contribution that I paid is HARD EARNED MONEY!

### 1/5 — Garbage App

*2022-12-19, version 4.0.56*

Someone got paid or even got promoted when they launched this app. For a government supporting app, this app is garbage. I can’t list enough all the wrong about this app. If I’m the head of SSS, heads will be rolling for launching this and not supporting, even finishing it.

### 1/5 — Not updated

*2022-12-07, version 4.0.56*

Not updated different sa usual app. No option to loan. Always my error

### 1/5 — Updated?

*2022-07-23, version 4.0.38*

Saying to update but not updating!

### 1/5 — Needs an update

*2022-07-15, version 4.0.38*

When opening the app it has a note saying “The SSS Mobile App you are using is already outdated! Get the latest version of the SSS Mobile App by tapping the Update button below.” Tapping the button won’t do anything and the app is recently updated like 1 month ago. I’ve been using this app ever since and it’s working fine but now its a trash.

## Most praised reviews (10 highest-rated)

### 5/5 — Ganda ng Improvement

*2022-04-25, version 4.0.30*

Ngbayad ako today thru GCASH.Mas pinadali ang pagbayad unlike before sobrang hirap from generating PRN to payment.

Ngaun from creating PRN for payment may link na kaagad to your GCASH/Paymaya and no need to open your GCASH/Paymaya app and enter the PRN number. Real-time din mg update ang payment mo.No need to visit SSS offices with P10 convenient fee is reasonable.

### 4/5 — Flexifund

*2021-06-30, version 3.1.0*

I hope you also have payment option for flexi-fund contributions.

### 4/5 — SSS online payment

*2019-09-09, version 3.0.0*

the app is great much more better if you include the online payment thru this app.

### 4/5 — Convenient app to monitor your contributions

*2019-02-08, version 2.0*

Finally!! Good job SSS and to the people behind this app. I’m based overseas and I make sure I am up to date with my contributions. It would be a great help that I we can also pay using this app by linking my bank account and set up an automatic payment. That would be awesome and I won’t worry about my future payments.

### 3/5 — Loan Payment

*2024-02-28*

Please add the option in the app to pay for loans. I think this is reasonable request.

### 3/5 — App is temporarily unavailable.

*2022-02-13, version 4.0.20*

I just started paying for my contributions using the app but now it is temporarily unavailable. I hope that sss will look into it and release an update to fix the problem as soon as possible. This app will benefit for members like me who currently reside abroad.

### 3/5 — Flexi and PESO fund still missing

*2019-11-16, version 3.0.0*

Good job so far. But still waiting and hopeful when Flexi and Peso funds will show up in the app as well.

### 3/5 — Nice app

*2019-08-06, version 2.0*

Its good to see ur contribution online its just the Generate PRN button is not working.

### 2/5 — Apps still not updated

*2021-09-16, version 3.1.0*

Keep telling me my Apps is outdated but there is no new update.

### 2/5 — Can't Login

*2021-09-06, version 3.1.0*

I can't login because my app is outdated but can't update because there's no latest version yet? Why is there a missing link in between versions?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
