# SSSCU Mobile Banking — user reviews > 63 indexed App Store user reviews of SSSCU Mobile Banking by Silver State Schools Credit Union, rated 4.84/5 from 4,723 ratings. - Source: https://appshunter.io/ios/app/ssscu-mobile-banking/id1068214278/reviews - App overview in markdown: https://appshunter.io/ios/app/ssscu-mobile-banking/id1068214278.md - Rating breakdown: 5★ 3,902 · 4★ 294 · 3★ 75 · 2★ 15 · 1★ 55 ## What do users think of SSSCU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Reliable and accurate - 🔒 Secure and dependable - 💡 Convenient and user-friendly - 👍 Smooth and functional - 🚀 Great app with good features **Cons** - 🐛 Mobile deposit issues - 🐛 Bill pay not working - 🐛 Occasional crashes and bugs - 💡 Missing important features like Zelle - 🐛 Issues with account access and card blocking **Commonly reported bugs** - Mobile deposit not working properly - App crashing when accessing certain features - Issues with account access and card blocking **Most requested features** - Access to past statements - 24/7 customer support - Integration of popular payment services like Zelle ## Newest reviews (11 of 63) ### 2/5 — Disappointed! Closing SSSCU bank account soon unless app is updated with this important feature! *2024-12-27, version 2024.10* So I love the people at Silver State Credit Union. I also like how they are helpful and easy to work with. However I’m not a fan of there quiet machine with a small or no camera that is only available outside their facility where people can easily rob you. Unless you go to a market where their machine is also available but usually broken. And I’m also not a fan of the one feature that’s NOT AVAILABLE on this app, Zelle. Most banks and credit union banks have Zelle built into their apps. I have to use the Zelle app itself to make transfers because this app doesn’t have it intergraded into it. And now that the Zelle app will be no more soon, I’m going to have to switch banks with one that has Zelle built in their apps which is like every other one. If this app doesn’t get Zelle, my family and friends who have silver state credit union will be closing our accounts and moving somewhere else. ### 3/5 — Fix mobile deposit please *2024-03-11, version 2023.10.1.4* The app is great overall, but the mobile check deposit rarely works. There’s always some kind of error with either the picture or some kind of system error. This is an essential feature in modern banking apps. Please fix! ### 3/5 — Member *2021-09-30, version 2021.6.0.76* I wish there was a branch nearer to my home. Driving clear to Westcliff or Farm is difficult. Otherwise the CU is great. ### 4/5 — Missing Feature *2020-07-06, version 6.3.69* Solid app with some good features like Live Support, but I wish there was a way to see how many of your six monthly money transfers you had left in the app. That way you can think twice before moving money to a certain account, I accidentally used all six of my monthly transfers and now I have to wait the whole month to pay off my credit card bills 😳 ### 3/5 — 24 hour help *2019-07-18, version 5.11.0.55* There is no 24 hour representative to help after hours also the app sometimes doesn’t allow me to make my transfers which is a problem if I get too close to the due date and when that happens I normally call and speak to someone but it would be great to have help available for 24 hours. ### 2/5 — No echecking *2019-05-11, version 5.11.0.55* Upset about losing echecking and having to pay for new account each month ### 3/5 — Functionality *2019-02-06, version 5.11.0.55* I can use most of the functions but when it comes to mobile deposit it rarely accepts the pictures even under ideal conditions. The back of the check portion doesn’t take any photos I try. ### 4/5 — Getting better *2018-06-29, version 5.9.1.52* Room for improvement has been getting better. Its almost there. Little more help and focus on the camera check deposit picture taking, I have an IPhone 8 best camera in the market. Some reason your proses is having a hard time. ### 5/5 — Most Amazing App Ever! *2018-02-09, version 5.7.1.49* App is so user friendly! Fast & reliable ! Super easy to navigate ! Very modern ! I love this app so much . ### 5/5 — Easy reliable banking app! *2017-12-09, version 5.6.0.0* Does everything I need it to do. Easy login. Can transfer fast between accounts including HELOC. Depositing is a snap. Reviewing checks written is easy. And I appreciate being able to set alerts and the weekly account updates. Thanks SSSCU! ### 5/5 — Ms. C *2017-05-03, version 5.3.4.1* This up has come a long way! It has made so many improvements compared to the first version. Thanks for keeping up with times!! ## Most critical reviews (10 lowest-rated) ### 1/5 — stupid app stupid bank *2026-07-08, version 2026.4.2.1* Would never recommend this bank to anyone ### 1/5 — Behind the times *2026-02-28, version 2025.10.1.2* Every lender I’ve worked with makes it easy to accelerate loan payments. Tesla stated that this was possible. SSSCU makes this very difficult ### 1/5 — Always having issues *2026-02-06, version 2025.10.1.2* The app is always having page loading issues. Every time I need to pay a bill I use the account to account, it’s always giving “cannot load page” ### 1/5 — Loan *2025-01-16, version 2024.10* I co-sign long time ago I’m being punish when now my credit is great nice ### 1/5 — Do better. *2024-08-19, version 2024.4.0.10* This bank has gone downhill. They couldn’t help me with a chargeback and fraud case, and they have little to no rewards and offers. ### 1/5 — Can’t paid my bills *2023-05-19, version 2023.3.0.1* In the I have used this payment method and for reason no my card is been decline to make payments ### 1/5 — Mi opinión *2021-08-19, version 2021.6.0.76* Por qué no puedo entrar a mis transacciones ni ver que son , tengo que llamar y porque me bloqueen la tarjeta cada cinco minutos ### 1/5 — Bill pay not working! *2020-12-19, version 6.3.69* Primary purpose of the app doesn't function. How can you allow that? ### 1/5 — Hate it! *2016-02-16, version 5.0.1.1* I am very disappointed with the new update! It was so convenient being able to mobile deposit my check and now when I do it takes it sweet time too give me my deposit. NEVER AGAIN will I mobile deposit with this app. ### 2/5 — Lot’s of fees *2026-06-18, version 2026.01.01* The only reason I haven’t switched to a bank is because I have so many outside accounts attached to this account. You charge me a monthly check fee and I only use digital payments. You’ve taken hundreds from my account over the years. 💸💸💸💸 I haven’t received much support for any merchant disputes. You always… always! Tell me to work it out with the merchant, even when you know a dispute is their fault. Not happy with you, haven’t been for years and spoke with a lot of teachers about this and a lot of them aren’t happy with you either. ## Most praised reviews (10 highest-rated) ### 5/5 — Silver State credit union *2025-11-13, version 2025.7.2.1* It’s super easy to use. I love it. ### 5/5 — Reliable and accurate *2024-09-11, version 2024.4.0.10* Dependable , love the app. Use with ease ### 5/5 — Best bank ever *2023-01-21, version 2022.9.2.1* I love my credit union all the people are always so kind I’ve been with the schools credit union for over 30 years and they’ve always done a fantastic job and helpful. I’ve been with them for over 20 years. ### 5/5 — Love this! Could be even better with access to all past statements *2020-12-19, version 6.3.69* 😊 ### 5/5 — A good clean no hassle app. *2020-07-13, version 6.3.69* I use this app every day. . It’s simple and easy to navigate. ### 5/5 — Great app *2019-09-27, version 5.11.0.55* Great services via app ### 5/5 — Smooth *2019-01-28, version 5.11.0.55* Each feature of the app is very smooth except taking pictures of the check. That is very stressful. ### 5/5 — Great App *2018-07-09, version 5.9.1.52* The SSSCU app is awesome. Thanks for making it user friendly. ### 5/5 — SSSCU is the best! *2018-07-03, version 5.9.1.52* I’ve had SSSCU since 2008 and I will never switch! I’ve never really had any issues with them and when I did They are always more than happy to help. I’ve had other accounts in other banks throughout the years and nothing compares to SSSCU! LOVE THEM! ### 5/5 — Simplest Bank App Ever! *2018-03-27, version 5.7.1.49* I love this app, out of all the banking apps I use, Amex, Chase and Wells Fargo it is by far the easiest to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*