# SSYS — user reviews

> 48 indexed App Store user reviews of SSYS by Shop Style Your Senses, LLC, rated 4.90/5 from 1,605 ratings.

- Source: https://appshunter.io/ios/app/ssys/id1485905111/reviews
- App overview in markdown: https://appshunter.io/ios/app/ssys/id1485905111.md
- Rating breakdown: 5★ 1,540 · 4★ 42 · 3★ 12 · 2★ 2 · 1★ 9

## What do users think of SSYS?

Overall sentiment: positive

**Pros**

- 🥰 Best boutique ever
- 👍 Easy to use app
- 🛍 Great shopping experience
- 💕 Awesome customer service
- 🤩 Unique and on-trend clothing
- 💯 High-quality products

**Cons**

- 🤔 Sizing issues
- 😠 Poor return policy
- 🤯 Frustrating shipping and order issues
- 🤖 App and website integration problems

**Commonly reported bugs**

- Popclips not working
- Shipping label printing issues

**Most requested features**

- Dark mode option
- Ability to use store credit on the app

## Newest reviews (16 of 48)

### 5/5 — Fav shopping app

*2022-02-08*

By far my favorite shopping app! They constantly add new product everyday and make it super user friendly! I would ratber buy from a small boutique than big box store. Customer service is awesome as well!

### 5/5 — Great app for shopping!

*2022-02-08*

I love this online shopping experience with these ladies. I started shopping with them when we had to do it through Facebook and now with the app it is so much easier and nicer to shop.  I love this app!

### 5/5 — The Best Online Boutique

*2021-05-15*

I have been shopping SSYS since they opened. The clothes are amazing and always a great price point. Shipping is FAST and customer service can’t be beat.

### 5/5 — My first purchase

*2020-10-30, version 2.6.10*

I love everything! I will be buying again! Thank you!

### 5/5 — So easy to shop!

*2020-08-31, version 2.4.0*

Mallory and her team are so great at organizing the online shop to keep everything accessible and easy to shop!

### 5/5 — The Best Place to Shop

*2020-08-30*

I have bought several tops from this app and love them all! They are unique and I love that others aren’t carrying the same items! The shipping is also quick and the customer service is top notch!!! Do yourself a favor and download this app now!

### 5/5 — LOVE Mallory and Ellen!

*2020-08-01*

I am embarrassed that I am constantly buying SOMETHING, but I have been trying for YEARS to build a wardrobe of clothes that I love and am comfortable wearing...finally found what I was looking for with Shop Style.  Thank You so much for being here and providing fashion options with fashion advice.  I Love everything I have from you!

### 5/5 — Love love love

*2020-06-15, version 2.4.0*

Love your style. Love the prices. Love your attitude!!!! and the app is awesome!!!

### 5/5 — Great App

*2020-06-13, version 2.4.0*

App was SUPER easy to use! Cannot wait to get my items!

### 5/5 — Love

*2020-03-05, version 2.2.1*

Style your senses order shipped so quickly, the fit and quality were amazing!

### 5/5 — Download it!

*2020-03-03, version 2.2.1*

This app just elevates the already EASY shopping experience with Mallory’s boutique! Clothes are so cute and the team does such a great job bringing us addicts great stuff 😉😘🛍

### 5/5 — Love love love

*2020-02-29, version 2.2.1*

I have bought a few things from you and absolutely love the quality and everything I have received!!

### 5/5 — Love this!

*2020-02-18, version 2.2.0*

Easy to use app, eye catching graphics and great to navigate.

### 5/5 — Great shopping experience!!

*2020-02-12, version 2.2.0*

This app is very convenient and easy to use.

### 5/5 — Couldn’t be better!!!

*2020-02-08, version 2.2.0*

I have been a customer since the boutique opening and have loved the pieces! The app is an awesome addition to the shopping experience.

### 5/5 — So good

*2020-02-06*

SSYS took me out of my mom slump. I am a full time working mom and wife with no time to browse the stores and hunt for cute clothes. Thank you ladies for doing this for me and bringing my closet back to life. I thought shopping with y’all via Facebook was so innovative BUT this app blows that away. So easy to use...my go to app for clothes.

## Most critical reviews (10 lowest-rated)

### 1/5 — Items not received

*2022-06-22, version 2.17.9*

No No No - my order was never received - but it was on my cc !!! After many calls and attempts to reach out - Still Nothing - Not Again !!!

### 2/5 — Do not shop this boutique or this app

*2022-02-26, version 2.15.0*

I literally never do this, but I just have to tell you all that I have never been more frustrated by an online shopping experience before. Every experience I have had with your store has been unpleasant. Your sizing is very off. Everytime the description for an item is "TTS" I have ordered my normal size of Large. I am literally a size Large on just about every online retail store I shop at. But everytime I go with my TTS size, the items have been HUGE. I finally stopped believing your TTS descriptions and ordered one size smaller on a couple dresses I purchased in the fall and when they came, they did actually fit. However, the first time I washed them, following the directions included on the tag, they shrank in length at least 3 good inches. So now I can't wear them for fear of showing off my butt. Your return policy of only offering store credit is beyond frustrating, particularly when you have such a short 14 day return window. I am now stuck with credit to your store for returned items and I don't even want to purchase ANYTHING else from your store since it either likely won't fit or the quality will be poor and it may shrink. But in an effort to at least get SOMETHING for my money, I did purchase another shirt from you through your app. Only to find that I can't even use your store credit gift card on your app. How does that make sense?! How can someone not use YOUR store credit gift card on YOUR OWN APP? Not knowing at the time that that was the policy, I purchased the shirt anyway on the app as there were only a couple left and I couldn't find it on your website to purchase there. I thought maybe it had been a glitch with the gift card so I emailed you all immediately to say I was trying to use my credit to purchase the top and could someone please help me apply the credit to that purchase. And the only response I got from you all was that "gift cards don't work on the app." I went back to the email I received about the gift card credit and NO WHERE does it say they can't be used on the app. In fact I couldn't find that mentioned anywhere! Your customer service is just completely lacking. I can't understand why you all wouldn't want to try to help me make that right. And then I come to find out that said shirt hasn't even shipped out and it has been 10 days since I purchased it, "because you're only printing shipping labels once a week"?!?! And don't even get me started on the 15% return restocking policy. I promise you that this will be the LAST purchase I ever make from your store, even though I still have like an $80 credit with you. It is not worth the frustration. I am an avid online shopper and shop from both large and smaller retailers quite often. I have NEVER experienced anything like this with any other online retailer before. Customer Service and quality clothing is clearly NOT the name of your store's game. By the way, this shipping policy is still on your website and clearly needs to be updated:

SHIPPING POLICY
*SHOP STYLE YOUR SENSES IS NOT RESPONSIBLE FOR LOST, MISSING, OR DAMAGED ITEMS THAT HAPPENS AS A RESULT OF SHIPPING.
At Shop Style Your Senses, we pride ourselves on providing fast shipping on all orders. Orders are typically fulfilled and shipped the next business day.  
You can expect your package to arrive within 3-7 business days.

Flat Rate $5 Shipping On All Orders
FREE SHIPPING ON ALL ORDERS OVER $50

### 3/5 — Shopping app

*2022-04-12*

The app is easy to use and I love the clothing but shipping takes forever! I purchase a lot of clothing online for myself and my daughters and this is most definitely the longest ship times. Sometimes 10-12 days to ship. I can customize a trunk full of clothing from Nordstrom and have it shipped in less than half the time and send back what I don’t want. Usually for the same price. I like it, just wish the shipping was more reasonable.

### 4/5 — Can get Popclips working…

*2025-04-01, version 3.17.21*

Great app and company to shop from!! Love these ladies. However, I’ve
Deleted and redownloaded the app several
Times and can’t get Popclips working. Can’t figure it out!?

### 4/5 — Waitlist

*2020-02-04, version 2.2.0*

Just about everything I want is on the waitlist.  Bummer!

### 5/5 — Best ECommerce Boutique there is!

*2026-06-03*

I have been shopping with SSYS through the app since 2022 and let me just tell you, it is the best ecommerce boutique out there! It has quickly become the only place I shop! The quality of the clothes, the customer service, everything is unmatched!  You will not be disappointed! 🤍

### 5/5 — The BEST

*2022-02-11*

Best boutique ever!  They are go good with fit details and love how I don’t see their clothes all over other boutiques. Only place I buy my clothes from these days!  Great customer service too!

### 5/5 — Best Shopping EVER!

*2022-02-09*

I have been shopping this app since July 2020 and am addicted! The owner Mallory has a fabulous collection of everything from clothing, athleisure wear, shoes and accessories and more! They give you great try on videos with perfect sizing advice. CHECK IT OUT LADIES- you won’t regret it! 🥰

### 5/5 — Best Online Boutique!!

*2022-02-09*

I was introduced to SSYS a couple years ago by a friend and it quickly became my go-to shop for all the cute clothes. It offers affordable, on trend, quality pieces that make me feel confident and put together. Mallory and team provide honest reviews of the items and nail sizing recommendations. They only sell items they truly stand behind. The app provides an easy shopping experience too!

### 5/5 — Chic, classy and affordable

*2022-02-09*

Absolutely wonderful boutique to shop. Chic, classy and on trend styles at greats price points.   Owner and her ladies are very informative on sizing, styling and just fun to shop with. Clothing collections are very well thought out and  great for older teens to older ladies. I have always been pleased with all my purchases.

## Most praised reviews (5 highest-rated)

### 5/5 — The best!

*2022-02-08, version 2.15.0*

The app is so easy to use!   The clothes and the people are amazing!!  I don’t shop anywhere else!

### 5/5 — Love it!

*2022-02-08*

The app is so easy to use and makes shopping too simple. I love shopping during the live sales and everything about the app is so user friendly.

### 5/5 — Such a great app!

*2022-02-08*

Who doesn't love being able to shop from your phone?  This app makes it so easy and so seamless! Maybe too easy.  ☺️

### 5/5 — Love SSYS

*2022-02-08*

Great and easy way to shop - any time, any where!! My favorite way to shop with them is in the app during live sales. This allows you see how the clothes fit on multiple people and they give great sizing recommendations!!  Very happy with my purchases from SSYS and the app

### 5/5 — My favorite app shopping experience

*2022-02-08*

SSYS is an app I open daily and look forward to always! The women that work at SSYS are encouraging, helpful, and really make you feel like you’re shopping with girlfriends!! I love everything I’ve purchased and look forward to all the collection launches! JUST DOWNLOAD IT GIRL!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
