# St. Helena Grapevine

> Report and track non-emergency city issues using an interactive map. (iPhone/iPad app by City of St. Helena.)

- Source: https://appshunter.io/ios/app/st-helena-grapevine/id6473793823 (this page in markdown: same URL + `.md`)
- Developer: [City of St. Helena](https://appshunter.io/developer/1719828239)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 4 App Store ratings
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, European Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2023-12-05
- Data updated: 2026-08-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/st-helena-grapevine/id6473793823/reviews.md

## What is St. Helena Grapevine?

St. Helena Grapevine makes reporting a non-emergency problem in the City of St. Helena easier than ever! Use Grapevine to report non-emergency issues such as potholes, damaged street signs, sidewalk issues, litter, and more. The service uses an interactive map (GPS) to precisely pinpoint the location of the issue and gives you a menu of common quality-of-life conditions to report a problem. Your request is sent directly to the appropriate City department and you’ll then be able to track the status of your report and be notified when it is completed. You can also view requests from other community members.

Report issues in your neighborhood, get status updates on their resolution, and vote on issues that are important to maintaining our community’s well-being.

## Key features

- Report non-emergency city issues
- Interactive map with GPS pinpointing
- Menu of common quality-of-life conditions
- Directly send requests to City departments
- Track report status and completion
- View community requests
- Vote on community issues


## Frequently asked questions about St. Helena Grapevine

### What types of issues can I report with St. Helena Grapevine?

St. Helena Grapevine allows you to report non-emergency issues such as potholes, damaged street signs, sidewalk problems, litter, and other common quality-of-life concerns within the City of St. Helena.

### How does St. Helena Grapevine track the location of issues?

The app utilizes an interactive map with GPS functionality to precisely pinpoint the location of any issue you report, ensuring accurate reporting to the relevant City department.

### Can I see the status of my reported issues with St. Helena Grapevine?

Yes, after submitting a report, you can track its status and receive notifications when the issue has been completed. You can also view requests submitted by other community members.

### Does St. Helena Grapevine have ads?

No, St. Helena Grapevine does not contain advertisements, providing an uninterrupted user experience for reporting city issues.

### What is the age rating for St. Helena Grapevine?

St. Helena Grapevine has an age rating of 12+, making it suitable for users aged 12 and older.

### On which devices can I use St. Helena Grapevine?

Currently, St. Helena Grapevine is supported on iPhone devices.

### How often is St. Helena Grapevine updated?

The app was last updated on March 14, 2026, indicating a recent update. The developer, City of St. Helena, is responsible for its maintenance and updates.

### What do users think of St. Helena Grapevine?

St. Helena Grapevine has received a high rating of 4.8 stars from 4 ratings, suggesting a positive user sentiment regarding its functionality and ease of use.

## Version history (last 5 releases)

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.7 — 2026-01-27

- Update age ratings responses

### 6.2.6 — 2025-12-12

- Bug fixes and minor enhancements

### 6.2.4 — 2025-11-05

- Fixed bug in request form, in which text input was scrambled on devices running iOS 26.
- Fixed bug in request comment form, in which prepared message option was missing for staff users.

### 6.2.1 — 2025-04-24

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*