# St. Jude Walk — user reviews

> 12 indexed App Store user reviews of St. Jude Walk by ALSAC/St. Jude Children's Research Hospital, rated 4.80/5 from 1,611 ratings.

- Source: https://appshunter.io/ios/app/st-jude-walk/id1500626176/reviews
- App overview in markdown: https://appshunter.io/ios/app/st-jude-walk/id1500626176.md
- Rating breakdown: 5★ 1,404 · 4★ 97 · 3★ 34 · 2★ 19 · 1★ 26

## What do users think of St. Jude Walk?

Overall sentiment: negative

**Pros**

- 👍 Great sponsorship and collective positivity
- 🚀 Innovative features and easy to connect/fundraise

**Cons**

- 🐛 App freezes and crashes frequently
- ⚠️ Sync and connectivity issues
- 🤖 Not Android-friendly, better suited for iOS
- 💰 Donation functionality not working

**Commonly reported bugs**

- Login screen freezes and app won't open
- Activity tracking not working properly
- Donation process not functioning

**Most requested features**

- Support for Samsung Health and other Android tracking apps
- Improved stability and performance

## Most critical reviews (10 lowest-rated)

### 1/5 — Lynda

*2022-09-16*

App does not work. I registered via Facebook but the app does not show me registered to any event. There are no other available help options from login screen other than to login. I can’t get passed login screen since it does not have me registered for an event but I am. Skip the app if you use a social media platform.

### 1/5 — Doesn’t take donations

*2022-08-31*

Me and multiple friends have been trying to donate and it just refreshes the page and does nothing. Pointless won’t be continuing with the run.

### 1/5 — Seriously doesn’t even open

*2021-09-05*

Okay Ive had a few apps that are crap but this wont even open at all and if it does it freezes on the log in screen

### 2/5 — Difficulties

*2025-07-13*

I have been having a hard tile having things sync up, update and I feel I have very limited capabilities that make me have to go on the website instead.

### 2/5 — Not that geat

*2023-04-15*

App freezes a lot and it takes a while for info to pop when you press the different options.

### 2/5 — Lacks connectivity

*2022-09-06*

The app does not connect to user to viable and helpful options. My Facebook link does not allow some people to make donations. Searching the app on how to connect or solicit others seems cumbersome.

### 2/5 — Not Android Friendly

*2022-08-27*

I think the app works well over all but is better suited to an Apple device in the apps that track activity. When I had an android it was freezing and not counting my activity. I switched to an Apple phone recently and the app works perfectly now. Android users would be better able to use the app if Samsung health was one of the tracking apps allowed instead of google fit because that would be phone and watch friendly to Android users.

### 2/5 — App freezes

*2021-09-25*

not sure what the end result is after I completed 5k walk because the app froze and I had to close it

### 4/5 — Downloading app problem

*2022-09-13*

Trying to upload the app but it is impossible to do it as many times as I try and it freezes it buffers for hours and I have an iPhone

### 4/5 — Overall Great App!

*2020-09-19*

Really great app with some great features. Only complaint is that it lags quite a bit & my activities do not automatically sync up with the app. It also isn’t compatible with anything other than IOS/Apple. I have no doubt that the kinks will be worked out in time. Lots of potential!

## Most praised reviews (2 highest-rated)

### 5/5 — Loving the fun activities !

*2021-09-25*

Great sponsorship and collective positivity!

### 5/5 — Great & Easy App

*2020-09-27*

St. Jude has really stepped up their digital presence and made it so easy to connect & fundraise, thanks so much for the innovation!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*