# St. Mary's Bank Mobile Banking — user reviews > 64 indexed App Store user reviews of St. Mary's Bank Mobile Banking by St. Mary's Bank, rated 4.90/5 from 8,470 ratings. - Source: https://appshunter.io/ios/app/st-marys-bank-mobile-banking/id929732283/reviews - App overview in markdown: https://appshunter.io/ios/app/st-marys-bank-mobile-banking/id929732283.md - Rating breakdown: 5★ 7,551 · 4★ 769 · 3★ 97 · 2★ 27 · 1★ 26 ## What do users think of St. Mary's Bank Mobile Banking? Overall sentiment: positive **Pros** - 🚀 Convenient banking - 👍 Easy to use - 🔒 Secure - 💡 Helpful customer service - 👍 Organized app - 👍 User-friendly **Cons** - 🐛 Mobile deposit issues - 🐛 Login/credential issues - 🐛 Lack of landscape mode on iPad - 🐛 Deceptive available balances - 🐛 Inconsistent app updates **Commonly reported bugs** - Mobile deposit not working consistently - App crashing/logging out during use - Login issues with device recognition **Most requested features** - Ability to mark/highlight transactions - Restore green color for deposit transactions - Improve HELOC payment options - Bring back check image viewing - Add widget for quick account balance view ## Newest reviews (15 of 64) ### 4/5 — Transaction verification *2024-07-26, version 4013.2.0* The one thing I wish that you could add is to some how be able to mark your transactions by a highlight or check so you are able to see on the main screen which transactions at a glance that have been looked at. Especially on my checking account to help verify each amount. ### 3/5 — Mostly improved *2024-03-08, version 4012.1.0* In general the latest version of the app is good, but one change is very annoying. The old version made all deposits amounts green in the transaction lists. This made it easy to scan transactions and quickly review deposits versus debits. Now all transactions are black so they look the same. Please bring back the green deposits! ### 4/5 — Organized *2023-12-21, version 4011.1.0* I’m really sad, what happened to the deposits in checking being color coded green? Now they’re harder to find/identify because it’s the same color as the withdrawals/transfers. :( ### 5/5 — User Friendly *2023-12-18, version 4011.1.0* This is by far the best Credit Union App, I’ve had experiences with other credit union mobile banking apps, St Mary’s Bank is hands down the best. We’ve been with St Mary’s Bank for over a decade and I wouldn’t bank anywhere else. It just keeps getting better. ### 5/5 — Easy to use *2023-12-17, version 4011.1.0* The app has everything I need for my banking on the go ### 5/5 — Great App *2023-12-14, version 4011.1.0* Easy to use, quick to access ### 5/5 — To all your staff *2023-10-26, version 4010.2.1* I go to main branch and the employees are so Courteous , pleasant and most patient . Mary Letares , Thank You! For problem solving my online banking. ### 2/5 — No more landscape on iPad! *2023-09-13, version 4009.1.1* Not sure why as all my other banking apps work in landscape on my iPad - which this app has for years since I’ve been using it. But not anymore. Bring back landscape please! ### 5/5 — So Convenient *2023-08-30, version 4009.1.1* Have this app makes all my banking needs available at the tips of my fingers. No trying to find time to get to a location. So easy to make deposits and transfer money. Love this app ### 5/5 — My bank *2023-08-29, version 4009.1.1* Love it ### 5/5 — Convenient *2023-07-19, version 4008.1.0* This app almost knows what I want to do before I do. And I love St Mary’s Bank. ### 5/5 — Great! *2023-06-18, version 4007.2.1* Great way to view my accounts, super simple to use! I like I can see all my accounts in one place! ### 5/5 — My Bank *2023-05-26, version 4007.2.1* Love all you guys , you all smile and say hello , how are you . You all make me smile 😊 thank you . ### 5/5 — Great service *2023-05-25, version 4007.2.1* Everytime I call or go in the service is unbelievable , I will never leave the bank ### 5/5 — St Mary’s Bank *2023-05-19, version 4007.2.1* I’ve banked with them for 35 years. Never a problem, always perfect. Highly recommend!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — WILL NOT OPEN APP *2026-08-02, version 4022.0.0* Unfortunately it stopped working months ago, super frustrating. ### 1/5 — It doesn’t work. *2026-06-11, version 4021.1.3* It says success when I put it my information, but doesn’t open the app. ### 1/5 — Here we go again *2025-01-27, version 4014.1.3* Why can’t this app remember your login name when you check the box for it to do so. Had this problem one before, it was fixed, now it’s back. Why can’t the IT department at St. Mary’s get there act together. I been a computer programmer for over 40 years, you have it fixed, why is this happening again ? ### 1/5 — mobile deposit *2024-10-04, version 4014.1.3* mobile deposit dont work 1 out of 3 times. extremely frustrated. might change the bank after 20 years ### 1/5 — Absurd predatory forced overdraft fees *2024-08-08, version 4013.2.0* I’m writing this solely because I find it disgusting that they don’t allow you to turn off overdraft and instead force you to take it and pay 35!!! Dollars every time and have the audacity to tell me to turn off auto pay which saves me money don’t waste your hard earned money for what amounts to a money storage unit ### 1/5 — App doesn’t load *2020-12-30, version 3015.3.2* Just keeps spinning, never actually opens. ### 1/5 — Deceptive Available balances *2019-10-21, version 3010.2* Was hit with two overdraft fees in 24 hours because they put a hold for one payment but didn’t reflect it in the available balance so when my student loans processed I was hit with the first overdraft fee with $.74 in the positive as a available balance. I was then hit with a second overdraft fee when the item the put the hold on for processed. ### 1/5 — Issues on top of issues *2019-09-11, version 3009.3* Consistently can’t log in from App. Kicks me out from a locked phone. So frustrating. ### 1/5 — Problems with deposit *2019-03-20* I spend five minutes trying to deposit a check in the new version of the app today. I tried retaking the pictures and I tried hitting the submit button over and over again but the app wouldn’t accept the deposit nor give a reason for not accepting the deposit. Finally after hitting submit four times after the most recent pictures, it accepted the deposit. No idea why the same information was denied three times before. How is it that St. Mary’s Bank keeps pouring money into technology for online banking and the technology just keeps getting worse? ### 1/5 — Poor *2017-02-05, version 3.31.0+1612221341.i* I have been a customer at St Mary's bank for several years now. Unlike much of the rest of the banking industry, their technology has gotten steadily worse. Their online banking web app is awful, lacking basic capabilities. Just ask a branch employee about renaming accounts online, or about getting this mobile app to show the right accounts. You have to go to their site to even try to designate which accounts show up in the app, which after many tries it still is not doing correctly. The app is basically useless if you have anything more than a single basic checking account with one name on the account. ## Most praised reviews (10 highest-rated) ### 5/5 — Love St.Marys bank *2026-08-06, version 4022.0.0* I have been with them from 2017 and still holding strong, I started going into the Portsmouth branch and LOVE everyone in that bank, they all make you feel welcomed and appreciated all that they do when I need there help!!!! They are always so welcoming and they are like family Cathie Stanley plz hold on to them All ### 5/5 — Munny *2026-06-25, version 4021.1.3* Munny ### 5/5 — best banking *2026-03-03, version 4020.0.0* very easy to manage i am computer savvy ### 5/5 — Asphalt services *2026-02-19, version 4020.0.0* Every time I go into that bank, the people that work there, the ladies are so amazing and not not just Work They make me feel comfortable there. ### 5/5 — Frozen APP *2026-02-06, version 4019.1.0* This APP freezes regularly and that is a Problem ### 5/5 — GREAT *2025-02-28, version 4016.0.1* Depositing Chequers is kinda nice ### 5/5 — Auto Bill Pay hiccup *2024-09-24, version 4014.1.3* I love my bank app with St Mary’s and ran into only one issue so far after 2 years of using it. When creating an automated bill pay for bank to send check to other institutions there is no option of entering exp date but it automatically chooses maturity date to be the date you put in for the payment due date. I would say this is a huge flaw as this cost me a lot of time to square away with st Mary’s and my car note institution. Thankfully I noticed right away when second payment was not submitted but it cost me nerves and letters from them that it would take from my credit score. ### 5/5 — Use is easy *2024-07-29, version 4013.2.0* Always able to speak with a person if needed!! Very convenient using the app. ### 5/5 — Great bank *2024-07-27, version 4013.2.0* St Mary’s staff has always been very good and supportive for my business account and my personal business with them. ### 5/5 — Love St. Mary’s *2024-06-21, version 4013.1.0* We love it mostly for the convenience, now that we retired we live an hour away and hated the thought of changing to a more local bank! This is perfect!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*