# St. Pete Collects — user reviews > 65 indexed App Store user reviews of St. Pete Collects by City of St. Petersburg, rated 4.90/5 from 777 ratings. - Source: https://appshunter.io/ios/app/st-pete-collects/id1004045335/reviews - App overview in markdown: https://appshunter.io/ios/app/st-pete-collects/id1004045335.md - Rating breakdown: 5★ 728 · 4★ 42 · 3★ 1 · 2★ 0 · 1★ 6 ## What do users think of St. Pete Collects? Overall sentiment: positive **Pros** - 👍 Easy to use - 🔔 Helpful reminders - 📆 Convenient holiday schedule updates - 🗓️ Keeps track of pickup days - 🆕 Useful for new residents - 💬 Informative notifications **Cons** - 🐛 App crashes and fails to send notifications - 🔍 Missing address information - 🤖 Unhelpful customer service **Commonly reported bugs** - Outdated mobile collection date information - Incorrect pickup schedules during emergencies **Most requested features** - Option to receive only recycling reminders - Expand item lookup database ## Newest reviews (17 of 65) ### 5/5 — Great local app! *2020-05-27* Being new to this area, this app has proved to be very helpful in reminding me when the trash goes out & the recycling. Easy to use & understand. ### 5/5 — Wonderful tool *2020-03-18, version 2019.12.4* Thanks, The Government! Love it. ### 5/5 — Ease of use *2020-02-14* I can quickly find when the next pick up is or if it’s delayed due to Holidays! ### 5/5 — So helpful *2020-01-21, version 2019.12.4* I have no excuse now, I can’t forget to take the trash and recycling to the curb. ### 5/5 — Thank You *2019-11-11, version 2019.8.27* This Dept does a great job. ### 5/5 — Perfectly done. Gracias. *2019-10-16, version 2019.8.27* Saved the day more than once. ### 5/5 — So helpful!! *2019-09-16, version 2019.8.27* This is a great app and the reminders are so helpful! ### 5/5 — Very helpful app *2019-07-07* This app is easy to understand and keeps me on track for when trash and recycle pick up is happening. It is well worth it! ### 5/5 — Love this AP! *2019-06-17, version 2019.5.24* I haven’t missed a pickup since I got it! ### 5/5 — Great app! *2019-06-13* Love this app! It is a great reminder! I was always missing garbage or running out at the last moment trying to catch Garbage or recycling trucks. Not anymore now that I got this app. It reminds me the day before to put it out! Love love love it!!! ### 5/5 — This Is Something Helpful *2019-05-23* Do a favor to your future self and get this app. It reminds you when it’s time to take the trash and recycling out and if you ever have to contact the city, the info is right in there and easy to find. Thanks STP for this helpful tool. ### 5/5 — Easy to use resource *2019-05-21* I just moved to St. Pete and this has been really helpful. Much easier to use than the website for quick questions. ### 5/5 — Getting a reminder *2019-05-16* I love getting reminder texts!!! Especially for the recycle. I never have to worry about forgetting to put the recycle out. ### 5/5 — Than you. *2019-04-19* This simple gem helps make a mundane task easy and convenient. Our busy lives make it hard to keep track of all we need to get done, so having this reminder makes it possible to spend more time and effort on the really hard tasks. ### 5/5 — No worries. *2019-04-12, version 2019.3.27* Great to be notified so I can take the can out on time including holidays. ### 5/5 — Great App *2019-04-12, version 2019.3.27* Love the recycle reminder! I don’t have to check the calendar to make sure I take the bin out! ### 5/5 — Good app *2019-04-11, version 2019.3.27* It does just what it’s supposed to do. What more could you want? ## Most critical reviews (10 lowest-rated) ### 1/5 — Update your app *2024-09-26, version 2023.4.21* Your app used to be great, it no longer works, crashes, fails to send notifications and actually says there is trash pickup during a hurricane. ### 1/5 — No Address & No Help *2023-01-24* It’d be a good app if they would just add my address. I’ve submitted feedback on multiple occasions and nothing. I’ve even called and they can’t help me. I ask for a schedule and they tell me to ‘check the app.’ I have to explain that my address isn’t available. They explain how to add it and I explain that it’s not in the app. The cycle repeats itself. The people working for the city are either ignorant, lazy, or both. Likely both. ### 4/5 — Helpful, but some old info *2022-08-11* Easiest way for me to find out when trash and recycling will be picked up around the holidays. Simple but effective. Some info is outdated however, like the mobile collection dates are still showing events from 2019. ### 4/5 — Great *2017-03-10, version 2017.02.15* Really helpful to have info on when recycling comes. ### 4/5 — Awesome..... except *2016-12-08, version 2016.11.13* Everytime I log in it asks me to rate it. Even though I already rated 5 stars. Now it's just annoying so I'm making it 4 ### 4/5 — Keeps me on track *2016-12-08, version 2016.11.13* I no longer miss pickups because of holiday schedules and I always know when it's a recycling day. The feature that lets you know what can/can't be recycled is very helpful, but could probably use a larger index of words/items. Overall, great to have on my phone. ### 4/5 — Would like a choice *2015-08-06, version 1.0.0* This app is a great idea because of the new recycling, but I wish I could chose to have alerts only for the recycling days since they are only every two weeks. I have a community alley trash can so it doesn't really matter when "trash day" is to me, but if I want recycling alerts I have to also get twice a week trash alerts. Not a huge deal, but it would be nice to have a choice. Some of the informational parts of this app provide easier and clearer answers than the actual website! ### 5/5 — Wifehouse *2025-03-10* Satisfied with the Waste & recycle services, they do not leave extra garbage out after they empty the trash bins. Also when we call to pick up broken furnitures, they come & pick them up as promised. Thank you! ### 5/5 — App *2025-01-27, version 2023.4.21* I like the app.. it keeps you in the know. ### 5/5 — Easy to Use App *2023-09-05* I personally like this app. I refer to it often, especially during holidays and after storms. It is easy to use. ## Most praised reviews (7 highest-rated) ### 5/5 — Yes l like it…. But *2023-01-02* I wish l did not have to call on the phone to say “my trash has been forgotten… again”. I made several of these calls in 2022. So a few times it was “they are running late” but more often it was, give us your address and we will send someone. May be it is because the house sat empty for too long and the drivers got used to a new pattern ? Sorry to vent this here but since my numerous phone calls did not bring a change, l thought may be a manager will read this and revue the pick up pattern on 40th st N. Thank you. ### 5/5 — Very useful! *2022-11-29* Keeps me updated with the trash schedule so I don’t miss a thing. Great app Florida! ### 5/5 — Easy to use & very helpful! *2022-10-24* As a new resident this app has helped us stay on top of our new santitation schedule. The push notifications are great too. ### 5/5 — Very convenient *2021-12-28* I never have to eonder if the schedule changed because of a holiday ### 5/5 — City App *2020-10-09, version 2020.5.30* Great app as a reminder ### 5/5 — Never forget trash day again *2020-09-18* I find this app extremely useful. I have only used it for garbage and recycle pickup reminders. Especially helpful for finding the holiday schedule pick ups. ### 5/5 — Great, easy to use and very helpful! *2020-05-27* When I first moved to the area a few months ago I didn’t know a lick about the garbage and recycling schedules . I come from the Midwest and we only have trash and recycles once a week. This app def helps me stay right on track and learned the schedules very easily and quickly . It also helped me create a new chore chart for my children to help stay on track when to get trash or recyclables ready before the day of pick up. I love that you can enter in which item you’re trying to throw out if you’re not sure where it goes and they let you know if it’s either trash or recyclables or a different type of pick up where you have to call it in. I love the option for push notifications or texts as well because with a busy hectic schedule it’s easy to innocently forget. Very great and useful . Thank you so much! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*