# Staley Credit Union Mobile — user reviews > 17 indexed App Store user reviews of Staley Credit Union Mobile by Staley Credit Union, rated 4.88/5 from 1,289 ratings. - Source: https://appshunter.io/ios/app/staley-credit-union-mobile/id687444832/reviews - App overview in markdown: https://appshunter.io/ios/app/staley-credit-union-mobile/id687444832.md - Rating breakdown: 5★ 1,146 · 4★ 76 · 3★ 9 · 2★ 5 · 1★ 9 ## What do users think of Staley Credit Union Mobile? Overall sentiment: neutral **Pros** - 🚀 Convenient mobile banking - 🔒 Secure with two-factor authentication - 👍 Easy to navigate and use - 👍 Useful features like mobile check deposit **Cons** - 🐛 Laggy performance and frequent crashes - 🔒 Face ID/Touch ID issues - ⚠️ Unexpected downtime and system errors **Commonly reported bugs** - Frequent app crashes and freezes - Face ID/Touch ID not working consistently - Compatibility issues with newer OS versions **Most requested features** - Improve app stability and reduce crashes - Fix Face ID/Touch ID integration - Enhance security with more robust authentication options ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitch *2026-04-30, version 25.2.100* I wish the app did not glitch as much and shut down always tells me my password is wrong, which it is not. ### 1/5 — Horrible app *2020-07-16, version 19.3.20* It USE to work awesome. Then it changed. It always says system error and I hardly can ever use it. It started when I got a second account. It pisses me off. ### 1/5 — Has extremely inconvenient down time *2020-05-16, version 19.3.20* I love being able to transfer money when I need to, however this app goes down right when I need to transfer money before purchases. Super inconvenient and I wish they’d make it more stable. ### 1/5 — Garbage app *2016-07-08, version 6.0.1716* No touch ID. At least the new instant balance feature means I don't have to type my password every time. But that's just a cop out feature because touch ID would solve this much more elegantly. I am seeing a Samsung pay tab on the initial tab bar, and another button for it in the more tab once logged in. I necessarily cannot use this on an iPhone so there is no reason to clutter the UI with it. And the app logs me out every time I switch apps, even if I come immediately back. Because, you know, every single other app does that to you. This app is pathetic. ### 1/5 — Deposits *2014-09-05, version 4.5.177* It's a lie you are unable to deposit checks on app! Chase and BOA are way better banks than this ! ### 2/5 — Laggy *2025-07-13, version 24.2.50* I’ve used this app for over a year now. Every time I try and click on something it always takes a while to load… This is very inconvenient especially when needing to transfer money. It’s not just my app doing it, it is others as well. I’ve also had problems with my face ID option… I’ve had it set up and it keeps turning the option off! ### 4/5 — Update *2021-03-03, version 20.2.50* Total white screen and then shuts off with IOS 14.5. I assume an update will be coming. Thanks ### 4/5 — Love the app *2020-09-26, version 20.1.200* I use this app everyday and never really had a complaint but now my Face ID doesn’t work . I’ve tried turning it off and back on but that didn’t work either. I hope they fix this because it is very convenient to use. ### 5/5 — From Dion Hurley *2026-07-22, version 26.1.20* Great job ### 5/5 — Good for the long hall *2026-02-02, version 25.1.70* I've been using the mobile app for years. This app makes my life easier. Glad it's available to use. Saves me gas from traveling to the bank. I'll keep using this app for a long time. ## Most praised reviews (7 highest-rated) ### 5/5 — Great banking app. *2024-08-31, version 24.1.71* For a local bank, this app is easy to navigate and use. I can see all of my accounts and make payments from the home page. In addition the frequent security checks and two factor authentication makes it feel safe and secure. ### 5/5 — Mobile app *2020-09-17, version 20.1.200* Awful alwys kicks me out of my account and have to call them to unlock it ### 5/5 — Cards *2020-03-27, version 19.3.20* Tried to to use our DEBIT card and VISA card at Sam’s club and they both were denied. I was forced to use my DISCOVER card. My loss on reward points. ### 5/5 — Mobile check deposit *2019-05-13, version 18.4.50* First time depositing check by the Mobil App. Very user friendly. ### 5/5 — Love it! *2019-03-30, version 18.3.70* Easy to use! ### 5/5 — Very good app!!! *2019-02-08, version 18.3.70* Love this app. The Touch ID is very convenient so I don’t have to type my password every time. Like that it logs out upon closing app so someone can’t pick up your phone and look into your bank account. Using on iPhone and iPads and have had no problems at all. ### 5/5 — Love app! *2017-09-21, version 17.2.56* Great app! A+++ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*