# Stansted — user reviews

> 54 indexed App Store user reviews of Stansted by Trapeze Group UK, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/stansted/id403835061/reviews
- App overview in markdown: https://appshunter.io/ios/app/stansted/id403835061.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (17 of 54)

### 1/5 — Waste of time on my phone not even worth 1 star

*2019-04-20, version 2.3*

Used to be great I would now give this 0 stars nothing works even tried deleting the app and re downloading sort this out stansted take a leaf out of Copenhagen's airport app the best app by far how hard can it be

### 1/5 — Just doesn’t work 0 stars

*2019-03-29, version 2.3*

Worse than useless, complete waste of time. Live departures gets you a blank screen whether on WiFi or 4G.

### 1/5 — Doesn't work

*2019-03-24, version 2.3*

I downloaded this to check departure board information while waiting for a flight. The boards are completely blank...

### 1/5 — A 1.0 app

*2019-02-23, version 2.3*

Arrivals/ departure information doesn’t feed into anything useful, it’s a very basic implementation of an airport app

### 1/5 — No flight info updates

*2018-08-26, version 2.3*

My flight was delayed for two hours and it said ‘scheduled’ in the arrival info.

### 1/5 — Doesn’t work

*2018-08-09, version 2.3*

Stopped working a long, Long time ago and doesn’t work anymore. For an airport that constantly bills itself as the fastest growing airport (and having completed a huge, beautiful renovation in the last year, including security gates that scan electronic boarding passes), the fact that they didn’t bother to update their broken and completely out of date app is just sad, and shows a total lack of understanding of how many people travel.

### 1/5 — Pointless

*2018-03-02, version 2.3*

Not much point including an application entitled “live departures”. There seems to be no connection between the departure board in the airport and the list provided.

### 1/5 — Very very bad

*2017-09-27, version 2.2*

No live departure times - surely the one thing everybody needs.  Total waste of time

### 1/5 — Has Stopped Working

*2017-08-19, version 2.2*

Nothing works so don't waste time

### 1/5 — No update since 2013

*2017-08-06, version 2.2*

Not sure if it's funny or sad and annoying, when the app description says it's most rich airport app there is and the app itself is really not. It's should be updated or removed from the App Store.

### 1/5 — Waste of time

*2017-07-29, version 2.2*

Sitting in Stansted airport trying to use the app for the live departures feature which isn't updating, disappointed.

### 1/5 — Doesn't work

*2017-01-24, version 2.2*

Don't bother

### 1/5 — Useless

*2016-12-19*

This app does not even give you the gate numbers.

### 1/5 — Useless

*2016-10-28, version 2.2*

You'd think the point of the app would be to give you live updates on train services. Nope.

### 1/5 — Rubish

*2016-06-05, version 2.2*

App not working

### 2/5 — Poor

*2016-04-07, version 2.1*

Can some tell me why the arrivals and departments tones don't show up

### 2/5 — Ok but not great

*2016-02-02, version 2.1*

Would be good if like the Heathrow app you could put your flight number and date of travel and the app keeps you up to date automatically.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not worth the time

*2026-01-11, version 2.3*

Not worth downloading the flight data does not load

### 1/5 — Doesn’t work

*2024-09-23, version 2.3*

App doesn’t work with last flight departures shown from 2023!!

### 1/5 — Out dated & broken app, don’t bother

*2024-08-02, version 2.3*

Broken since Sept 2023!!!!!!!

### 1/5 — No flight information

*2023-08-23, version 2.3*

Only reason to use this app is to get flight information. 
Yet, the ‘live departures’ option does not work at all. It gives no results what so ever when using flight number or destination.

### 1/5 — Absolute Garbage

*2023-07-23, version 2.3*

This app never worked well in the first place. It has never been updated. For being promoted as one of London’s premier airports not having an app that works finishes that somewhat! The website is not much better

### 1/5 — Misleading

*2021-10-24, version 2.3*

The app does not work properly. Flight arrivals and departures inoperative. Some details incorrectly stated. No Covid information. Don’t waste time with this app.

### 1/5 — Complete piece of crap

*2021-10-22, version 2.3*

Stopped working years ago and still not showing anything, I have no idea why Stansted still keeps it in App Store as it’s useless space wasting time consuming piece of crap.! 
It’s not deserving even one star rating!

### 1/5 — Rubbish!

*2020-09-08, version 2.3*

The app doesn’t work! The simplest of tasks of checking arrivals and departures function is not showing any flights! How can the management team of such a busy airport miss this?

### 1/5 — No gate numbers

*2019-08-04, version 2.3*

As title says

### 1/5 — Doesn’t work

*2019-07-15, version 2.3*

Carpark booking just errors out

## Most praised reviews (10 highest-rated)

### 5/5 — Nicely designed

*2015-11-17, version 2.1*

Nicely designed and good range of useful information. Quick & simple. Gate numbers would be great if you can get them.

### 5/5 — No gate numbers and slow to update

*2013-04-25, version 1.1.1*

The app is useless really. No gate numbers show and it lags behind the actual boards in the airport! Time is crucial especially with the budget airlines otherwise you are back of the queue and sitting in the toilets.

### 5/5 — Great arrival information.

*2012-06-12, version 1.0.5*

As a taxi driver I've found the flight arrival information very good. It updated every time I refreshed it and saved me a load of car park fees as plane landed 50 late.  Great app so far.

### 4/5 — Needs update ASAP

*2013-10-19, version 1.1.3*

Good app but lately it's not given out the flights deps and arrives please sort it out ASAP

### 4/5 — Standsted

*2012-02-08, version 1.0.5*

Great 4 stars

### 3/5 — Car parking prices out of date

*2016-01-25, version 2.1*

Car parking prices are not as listed in the app!!! Add at least 50p to the pices. 
Short stay is £3.50 not £3.00 and Express Set Down and Pick Up is £2.50 for 10 minites and £2.50 for every minute thereafter. 
NEEDS UPDATING!

### 3/5 — Missing item

*2013-03-24, version 1.1*

The pictures show a page on the app that tells you the coach departure times and the bay/stop numbers. I'm yet to locate this on the app.
Other than that I think it's a good, useful app. It's gives you all the flight arrivals and departures, and tells you where most things are on the airport grounds

### 3/5 — Not bad - does what I guess you'd want from an app.

*2012-08-24, version 1.0.7*

It tells you a flight is expected and landed but compared to Heathrows app which tells you the flight is on approach, landed, docked, baggage is open, where to park and probably many more Stansteds one is basic.

### 2/5 — Useful App, but could do with updating.

*2022-08-26, version 2.3*

Purchased a Stansted Express return ticket using the App. It generates a PDF Copy of the tickets, rather an electronic tickets (eg like Trainline). 

After a while the tickets expired and I could not access them, even though the return ticket had not been used. 

Caused major confusion on the date of travel. 

The app should ideally be updated.

### 2/5 — Outdated and Basic

*2016-06-04, version 2.2*

This app is using the same design from 2012, and the flight departures/arrivals info doesn't work. It needs to include gates. The map is only for the departure lounge, and the information hasn't been updated for years. You can tell its outdated when they have the check in link for Air Berlin, who cancelled Stansted years ago. Please make a drastic update and redesign with some decent information. Other than that it's reliable and easy to use!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
