# STAR PLANET - KPOP Fandom App — user reviews

> 691 indexed App Store user reviews of STAR PLANET by Studio M&C, Inc., rated 2.70/5 from 312 ratings.

- Source: https://appshunter.io/ios/app/star-planet-kpop-fandom-app/id1377584935/reviews
- App overview in markdown: https://appshunter.io/ios/app/star-planet-kpop-fandom-app/id1377584935.md
- Rating breakdown: 5★ 96 · 4★ 26 · 3★ 24 · 2★ 12 · 1★ 154

## What do users think of STAR PLANET?

Overall sentiment: negative

**Pros**

- 💻 Easy to use app
- 🗳️ Convenient voting features
- 🌟 Supports global fans
- 🎨 Attractive app design

**Cons**

- 🐛 Frequent app crashes and bugs
- 🔍 Unclear voting criteria and results
- 💰 Excessive monetization and pay-to-win mechanics
- 🕰️ Slow app performance and loading times

**Commonly reported bugs**

- Unable to log in or access account
- Inconsistent jelly/vote tracking
- Missions and ads not working as intended
- Voting issues during live events

**Most requested features**

- Bring back ad-based jelly collection
- Implement a logout option
- Improve transparency around voting processes
- Expand voting options for international fans

## Newest reviews (19 of 691)

### 3/5 — problems.

*2025-03-31, version 3.5.3*

recently, you updated your app and ever since it’s been automatically turning off the music i’m playing. i’m not sure if you made it do that or not but if you did i would appreciate it if you made it not turn off my music.

### 1/5 — สมัครไม่ได้

*2024-10-27, version 3.4.3*

สมัครไม่ได้เลยยยค่ะ ติดตรงอายุ แต่อายุเกินแล้วก็ไม่ได้ แก้ไขให้ด้วยค่า

### 1/5 — Doesnt Work!!!

*2024-09-24, version 3.4.2*

I payed money for the star votes and now it wont even let me in the app despite changing accounts, deleting and redownloading the app countless times. The app will open for less than 3 seconds then exit on its own. Lost money for the app not happy.

### 1/5 — SCAM - Broken after purchasing

*2024-09-24, version 3.4.2*

I purchased a package of star jelly to contribute to live voting of my artist, and the app immediately shut off and sent me back to my phone app screen. i tried multiple times to reopen but the app would close as soon as i logged back in. I uninstalled and reinstalled and the issue is still the same? Please fix this I just spent money to receive a broken app???? I will request refund due to scam

### 3/5 — App Problem

*2024-09-24, version 3.4.2*

I cannot open the app, i tried so many times and even delete and download it back, the app close right after i opened it, i'm stressed

### 1/5 — App problem

*2024-09-19, version 3.4.2*

Ever since I purchased the Star jelly 100 in this app at the time when the app was working normally like it should this app started to crash/kicking me out when I tried to clicked into the app. I have just downloaded this app recently, I'm a new user of this app hoping to use the app to support my idol like everyone else but the app won't even stay open when I click on it. I tried deleting the app and reinstalling it and for some reason the app stayed open once I clicked on it but that was because I wasn't even logged in to my Kakao account since I had just reinstalled the app and it still happened again. The app kicked me out as if I pressed the home button. I have also tried signing into a new different sign-in account but the app still behaves the same way. I'm frustrated just trying to get this app to work and need effective help with this problem.

### 1/5 — 無駄課金

*2024-08-27, version 3.4.2*

jelly購入後、アプリを何度開いてもすぐに落ちてしまい結局投票できませんでした。課金しても無駄になるのでやめた方がいいです^^

### 1/5 — Stole my money

*2024-08-24, version 3.4.2*

I purchased $75 worth of Star Jelly to vote. I should’ve been given 9,625 Star Jelly but I received nothing. I contacted customer support and they claimed they couldn’t see the purchase on their end so I would have to contact the Apple to get my refund. Apple claims that my request isn’t “eligible” for a refund. So I got nothing even though I can prove that I was charged. This app is trash.

### 1/5 — ลงทะเบียนไม่ได้

*2024-06-11, version 3.3.1*

แก้ระบบวันเกิด อายุเกินแต่ลงทะเบียนไม่ได้

### 1/5 — ลงทะเบียนเข้าไม่ได้ ทั้งที่ทุกอย่างถูกต้อง

*2024-04-13, version 3.3.1*

ทุกอย่างข้อมูลถูกหมด แต่บอกเกิดข้อผิดพลาด?? งงนะ

### 1/5 — ????

*2024-04-12, version 3.3.1*

Hello sir!!! I’m 25 years old, but when I set my birthday to register, it always said, “You must be at least 14 years old to use STAR PLANET.”

### 1/5 — ทีเร้ก

*2024-04-12, version 3.3.1*

กุต้องอายุเท่าไดโนเสาปพถึงจะสมัครได้อะงง จะโหวตก้โหวตไม่ได้นำคานไม่สมัครละสััด

### 1/5 — Can’t apply age to sign up

*2024-02-16, version 3.2.4*

When I score to pick year it can’t pick

### 1/5 — อะไร

*2023-08-12, version 3.1.6*

อายุฉันเกินสิบสี่แล้วค่ะ ให้ฉันสมัคร 😫

### 3/5 — メール認証

*2023-08-12, version 3.1.6*

登録をしたいのですが、何度試しても認証リクエストメールが届きません。迷惑メールとしてブロックされてしまっているようです。受信できるよう設定をしたいので、認証リクエストメールのメールアドレスを教えていただきたいです。

### 1/5 — เเย่มาก

*2023-07-18, version 3.1.6*

สมัครไม่ได้กรอกอายุไม่ได้บอกอายุไม่ถึง งงมาก อะไรอะ ไม่สมัครมันละ รำคาญ

### 2/5 — Can’t collect 500 jellies any more

*2023-06-20, version 3.1.6*

Can the ability to collect for live votings be possible because I can’t contribute to ATEEZ I would like to live vote fix this app.

### 2/5 — Why can’t I open it?

*2023-06-13, version 3.1.5*

I’ve been using it for about less than a month and I’m experiencing this when it’s comeback season.

### 1/5 — Silly birth date

*2023-06-04, version 3.1.5*

I cant set my birthday . This app is fxxking shxt.

## Most critical reviews (10 lowest-rated)

### 1/5 — Smack is very difficult.

*2025-06-17, version 3.5.8*

Connect via email and have to create an identity. But I can‘t enter the age. If you can only do this app, delete it. Normally, I never give anyone a star. This app will be the first app. Use only you.

### 1/5 — Where is my star jelly? 😭

*2025-06-06, version 3.5.8*

bought star jelly, my balance has been deducted, but I didn't get my star jelly

### 1/5 — 로그인하게해주라..

*2025-05-23, version 3.5.7*

갑자기 로그아웃됐다가 로그인이 절대 안됨..

### 1/5 — i can’t login

*2025-05-23, version 3.5.6*

I tried to log in for many days. My age is above 20, but the app said I was younger than 14. Plus, the date is not correct. I put 8, but it goes up to 7. Please resolve this issue as soon as possible, as it is preventing me from accessing my account.

### 1/5 — 課金しようとすると落ちる

*2025-04-26, version 3.5.4*

スタージュエリーを購入しても補充されず、返金もされない。更に課金しようとするとアプリが落ちる。

### 1/5 — Age problem

*2025-04-15, version 3.5.3*

I am 20 up and I enter my correct birthdate but still tell me I need to be at least 14. This app has a problem.

### 1/5 — ลงทะเบียนไม่ได้

*2025-04-01, version 3.5.3*

ลงทะเบียนไม่ได้ ติดเรื่องอายุไม่ถึง 14 คือนี่ 14 สองรอบแล้วด้วยซ้ำ

### 1/5 — Underage even I’m 30 years old

*2025-03-21, version 3.5.2*

When I want to sign up, I put my birthday and it keep saying “You must be at least14 yo to use the app”

### 1/5 — bad, they stole my money

*2024-10-29, version 3.4.3*

tried to purchase jellies but the app suddenly crashed after i already paid, it’s not fixed by deleting and reinstalling the app. this is just unacceptable to make purchases available but make the app unstable.

### 1/5 — 要用jelly就閃退

*2024-10-29, version 3.4.3*

爛

## Most praised reviews (10 highest-rated)

### 5/5 — 트로트 덕질이 신나요~

*2024-03-10*

스타플래닛으로 트로트 가수 덕질하고 있는데요. 투표하고 바로바로 차트에 올라 더트롯쇼 방송에도 나오게 되고~ 재밌어요. 특히 투표하고 나면 방송신청 이벤트를 신청할 수 있는데 이번에 새롭게 바뀌면서 티켓팅 하는 부분이 추가 되었더라구요. 그래서 이벤트 신청내용, 당첨내용, 당첨 티켓까지 앱에서 빠르게 확인 할 수 있어 좋은것 같아요. 아직 티켓팅은 못해봤지만 꼭 해보려구요. 기대됩니다. 전 모바일 티켓을 넘넘 좋아하는지라~ 콘서트티켓 우편물로 받는거 넘 싫었거든요 스타플래닛으로 덕질하세요. 추천합니다.

### 5/5 — BlackSwan

*2023-05-21, version 3.1.5*

Votem no BlackSwan!!

### 5/5 — Celebrationof5MillionMembers

*2022-05-14, version 3.0.4*

I really like this app is so easy to use and vote for your favourite artist. Other voting apps are so confusing for me to use but not this one. I like the design too. Great job.

### 5/5 — Good

*2022-05-13, version 3.0.4*

Good for voting

### 5/5 — Congratulations in surpassing 5 million users🥳

*2022-05-13, version 3.0.4*

The app is very easy to use and I really love using it to support my idol. Thank you for providing us international fans to support pur idol❤️

### 5/5 — 500백만 회원 축하합니다 !!

*2022-05-13, version 3.0.4*

스타플레넷 덕분에 나의 가수 나상도
님을 열심히 응원할수 있습니다 !!

항상 감사드립니다 !!

다시한번 진심으로 축하드려요 !!
🎉🎉🎉

### 5/5 — Great App!

*2022-05-13, version 3.0.4*

This is a great app to help idols win on music shows! It’s easy to understand and very convenient to use than other voting apps. Hoping for missions to be available on iOS next time!

### 5/5 — Love this app

*2022-05-13, version 3.0.4*

Easy to use voting app. My go to!!

### 5/5 — good voting app

*2022-05-12, version 3.0.3*

easy and straightforward to vote

### 5/5 — HIGHLY RECOMMEND

*2022-05-10, version 3.0.3*

I will highly recommend it but however I wish that you could be able to have more than one bias and also 5 heart jelly per ads or 50 a day isn’t enough maybe 500 per day will seem fair. 

Thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*