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Help. We have worked hard to accumulate stars. And now I have no idea how many stars we have. it was a fantastic app and perfect when it was working. Five stars if you can fix it and bring my data back.! ### 2/5 — Glitchy *2026-02-15* This app was so helpful at first but now it’s erased all of my child’s progress and won’t even let me create a new profile **Developer response:** Ksmommy, I'm sorry for what you went through. Your child's progress isn't actually gone. The app had a server issue from early February until April that made existing profiles unreadable and blocked new ones from saving. The data from before that window was preserved on our side. Email paul@starrewardsapp.com and I'll check your account and confirm what's there. If you had an active subscription through that period, I'll also extend it to cover the outage and add twelve months. Paul ### 2/5 — Broken *2026-02-07* This app is really great and useful for me as a behavioral therapist. Unfortunately, it is extremely glitchy, and I believe no longer works. I have not been able to sign into my account for over two weeks and before this I have had a lot of issues with the app glitching. I have attempted to contact support numerous times, but still have gotten nothing back. Hopefully they fix those bugs and update the app. **Developer response:** KalilahRose, I owe you a real apology. You relied on this professionally and it let you down when you needed it most. The app had a server issue that ran from early February, and messages sent to support during that window didn't come through. Both are sorted now. If the app is worth a second look for your practice, email paul@starrewardsapp.com and I'll extend your subscription to cover the outage and add twelve months. I also have a new version with a more modern UI coming out soon too. ### 2/5 — Great idea, glitchy app *2026-01-30, version 1.21* I love the simplicity of the app and the idea of it but it’s just so glitchy. I often have to restart the app to award stars or when switching between child profiles. Today I went in the issue a setback and it sent me to the set up page like it had erased all my data. I tried to go through the setup again but it said it couldn’t create the child profile and to try again later. If those issues were cleared up I’d consider paying for it but as it is it’s not worth it. ### 2/5 — Good Concept *2024-05-31* Good concept, horrible execution. The stars don’t add up properly so I’m having to manually count what my child should have then adjusting. It’s a waste of time. **Developer response:** Hi there, thank you for your feedback. I'm sorry to hear about the issues you're experiencing with the star counting feature. I use the app daily with my own children and haven't encountered this problem, so I'd like to get to the bottom of what's happening. Please reach out to me directly at https://starrewardsapp.com/contact-us, and I'll personally ensure we resolve this for you. Thank you for your patience. ### 1/5 — Keeps crashing and losing all data *2023-08-24, version 1.0* Please update bugs on an other wise good app ## Most critical reviews (10 lowest-rated) ### 1/5 — Consistent part of our life, currently not working *2026-08-19* I’ve been using this app with our 2 girls, ages 7 and 10, many many times per day for 3 months. It’s integral. It’s not perfect but so close and has been worth every penny. It’s been down without any tech support available for 3+ days and I am disabled without it. Update, Aug 2026 Paul sent the very nice message below. I emailed him. His email has been shut down and tech support is once again unavailable. **Developer response:** nicadai, I’m sorry. The email address in my earlier response was incorrect. I want to get this fixed for you ASAP as I've released a brand new version of the app buitl from the groud up. If you can please make sure you have the latest version of the app and then open the app and go to More > Settings > Send us a message. That securely includes the account details I need to identify your family and investigate what has stopped working. I’ll reply directly and make sure you receive the subscription extension I promised. ### 1/5 — Broken *2026-06-01* Great idea but it doesn’t work after a few days and resets all the work. My toddler really liked and now I have to go find something else ### 1/5 — “Unable to create new account. Please try again later” *2026-03-15, version 1.21* I have tired multiple different emails to no avail. I have tried a different name as my names usual, thinking that might be why it didn’t want to accept it, no luck. Tried different types of passwords and nope. So I’m a bit gutted. Deleted the app and reinstalled, didn’t make any difference. ### 1/5 — DO NOT BUY *2026-02-06* We used this app for about 2.5 months and my kid was having fun tracking his stars. It was great until it glitched out. Would not work at all. I tried restarting etc. contacted customer support with NO response. Deleted it and reloaded it. Now I cannot login and get an error every time I try to reset my password. I paid $50 for the annual subscription. There is NO SUPPORT. Waste of money. Very frustrated. **Developer response:** You paid for a year and got two and a half months of a working app. That's not acceptable. The app had a server issue from February, and not all support messages from that window didn't come through. Email paul@starrewardsapp.com and I'll extend your subscription to cover the outage and add twelve months. Paul ### 1/5 — It used to be great *2026-02-04* We LOVED using this, but suddenly we are stuck in an endless loop of starting over without it actually letting us. **Developer response:** I'm sorry, especially about the "used to be." You're right, it was working and then it wasn't. The endless loop of starting over was the app failing to sync with a server that was offline from early February until 21 April. It's stable again now. If you want to check on your saved profiles or test it before deciding whether to come back, email paul@starrewardsapp.com and I'll extend your subscription to cover the outage and add twelve months ### 1/5 — Waste your time and it all gets deleted *2026-02-04* This is a paid app. Not free to use and ironically you spend all this time setting up your kid’s star and incentives only for it to delete everything one week in. The worst part is it won’t even let me remake my son’s profile. It won’t let me make any profile at all now. Stay away! **Developer response:** I'm sorry. Watching your son's setup vanish after you did the work is exactly what happened here. The data wasn't actually being deleted. From early February until 21 April, the app couldn't reach the server to save or reload profiles, so it appeared gone. It's all working again. Email paul@starrewardsapp.com and we'll check your son's account and extend your subscription to cover the outage and add twelve months. ### 1/5 — Stopped working *2026-02-03* I paid 1 year subscription and it doesn’t work anymore since last Friday. Lost all of the data and kids information. Ask me to setup new kids, but when I try to setup, it’ll say there is Error **Developer response:** I'm sorry this happened to you. You wrote "stopped working" and you were right. The app had a server issue from early February until April. It's fully working again now. If you had an active subscription during that window, email paul@starrewardsapp.com and I'll extend your subscription to cover the outage and add twelve months. ### 1/5 — Consistent part of our life, currently not working *2026-02-03, version 1.21* I’ve been using this app with our 2 girls, ages 7 and 10, many many times per day for 3 months. It’s integral. It’s not perfect but so close and has been worth every penny. It’s been down without any tech support available for 3+ days and I am disabled without it. ### 1/5 — You need to upstate this now *2026-02-01* The app was working ok until the newest apple iPhone update. The app was pretty glitchy, and didn’t always stay on the screen you were using, but overall it worked fine. After the update it logged me out, and now won’t allow me to log back in. I’ve uninstalled and reinstalled the app twice, and it still doesn’t work. **Developer response:** Syracuse, sorry for the trouble. There are probably two things going on here. The app had a server issue from early February that would have caused exactly the behaviour you described, and that's now fully resolved. If you're still getting logged out and locked out after the latest iOS update, that's a separate issue I'd like to look at directly. Email paul@starrewardsapp.com with your device and iOS version and I'll sort it. If you had an active subscription through, I'll also extend it to cover the outage and add twelve months. ### 1/5 — Do not pay! *2024-07-13* DO NOT pay for the additional features. I bought it yesterday and when I try to give my daughter a star in won’t allow me to. I edited everything in the setting and it still won’t allow me to give her stars at all. Not worth it. **Developer response:** Hi Cristaall - Sorry for the issues you had with collecting stars. We unfortunately had a few of our wonderful parents run into issues with collecting stars due to a bug that was occurring on new accounts. We did release an updated version of the app (v1.14) that fixes the issue. Apologies again for any frustrations caused and hoping it'll be working for you now. ## Most praised reviews (10 highest-rated) ### 5/5 — Broken - now fixed!! *2026-06-08* This looks like it is working again! I’m so happy. I didn’t want to loose access to this app because it is great. I hope this is permanent fix and not temporary! Original post: I’m so disappointed! We love this app and we used it all last summer. I just automatically renewed my subscription and went on to login to set up my kids schedule and chores for the summer and it seems to be completely broken! I can’t login and it made us restart everything. Please fix! ### 5/5 — Great app! *2025-07-14* So far this app has been helpful! The only thing that I would love to see is the ability to add one-time tasks, so I can add things specific to a certain day that needs to get done but isn’t necessarily worth a bonus Star. ### 5/5 — Simple, encouraging, well done. *2024-10-18* I needed a simple app for positive reinforcement. This works well, has a kid-friendly interface and is nicely customizable. It’s exactly what I was looking for, and an improvement from the other app I’d been using previously. As an aside, I’m grateful that this allows for purely positive reinforcement, but also has the capacity to be setup for positive + negative if you prefer. Thank you for this clean, simple, well-done app. **Developer response:** Thank you so much for your thoughtful review! We're thrilled to hear that our app is meeting your needs for positive reinforcement and that you find it simple and kid-friendly. It's fantastic to know that it's an improvement over your previous app, and we’re glad you appreciate the flexibility to tailor it to your preferred approach—whether purely positive or a mix of positive and negative reinforcement. Your kind words inspire us to keep improving, and we're here if you ever have suggestions or need assistance. Thanks again for your support! ### 5/5 — 12 year old *2024-03-27* We have searched and searched for at least 2 years for the perfect chore app. We wanted one that enticed our daughter to use it and it had to be super easy to use. We didn’t need bells and whistles; just simplicity. Our search *finally* ended today. You hold down the star for completing the chore. The stars add up to the amount that you have set, then you reward them with whatever you chose for that certain amount of stars. They are able to see how many stars are collected in the top right corner and they can see what they are working towards. Our daughter chose ice cream for 35 stars - that’s a win for me, being able to take her to have some mama/daughter time over ice cream cones! I thought our daughter, who is 12, would enjoy the stars option for which rewards to complete, but she switched it to the list; which was a nice option for her. As of right now, I had to login to the parent account on her phone so she could collect her stars on her own without grabbing my phone. The child account does not yet work on a child’s phone to collect stars. That did not deter us. We love this app! **Developer response:** Thank you so much for your glowing review! I'm thrilled to hear that Star Rewards has become the app of choice for your daughter to manage her chores and rewards. It’s fantastic to know that the simplicity of the app resonates with your family and that the ice cream reward is a hit! We understand the importance of independence for kids in tracking their tasks and collecting stars. With that in mind, I'm excited to announce that in the upcoming update this April, we will be introducing improved permission controls. This will allow your daughter to use her own device to collect stars, providing her with a sense of autonomy and making the process even smoother for you. I hope this new feature will enhance your Star Rewards experience further, and we can't wait for you both to try it out. Thank you again for your support, and please feel free to reach out if you have more feedback or feature requests. ### 5/5 — Great app *2023-10-04, version 1.0* It works perfectly haven’t had an issue with it to date, keeps children on the go and going for their tasks to earn stars & rewards ### 5/5 — Needing some help *2023-10-01* I’m excited to use this app! It looks perfect, I just can’t figure out how to add stars when the task has been completed for the day. Help please. :) ### 4/5 — Great app but needs adjustments *2024-07-11* Great app so far! I’m using as a token system for my 3-year-old. Only feedback I have so far is I wish I was able to add pictures of the rewards instead of having to choose an emoji 🥲 For example, one of the rewards for my kid is a squishy ball and there’s no emoji for that 😭 **Developer response:** Hey there! Thanks for the awesome review and feedback. It's great to hear you're enjoying the app with your 3-year-old! Love your idea about adding pictures for rewards - that's brilliant! We're just wrapping up a new feature and will work on this one next. I really appreciate suggestion :-) ### 3/5 — Great idea, glitchy app *2026-05-25* I love the simplicity of the app and the idea of it but it’s just so glitchy. I often have to restart the app to award stars or when switching between child profiles. Today I went in the issue a setback and it sent me to the set up page like it had erased all my data. I tried to go through the setup again but it said it couldn’t create the child profile and to try again later. If those issues were cleared up I’d consider paying for it but as it is it’s not worth it. Added a star for the developer’s response. **Developer response:** 4thachildren, I'm sorry. The "erased all my data" moment in January was an early sign of a server issue that we didn't catch and fix until now. It's fixed now and profiles saved before then were preserved on our side. You said you'd consider paying if the issues were cleared. They are. Email paul@starrewardsapp.com and I'll extend your subscription to cover the outage and add twelve months, so the "consider paying" part is on me to earn, not you to risk. Paul ### 3/5 — Not working anymore? *2026-02-01* as of last week me and my kids profiles were completely inaccessible and we were prompted to start over, but upon putting a name and picking an avatar, it gives me an error, it really sucks because this app was perfect for what we needed, **Developer response:** I'm sorry this happened. The inaccessible profiles and the "start over" prompt were both symptoms of a server issue the app had from early Februaryl. The good news is your family's profiles weren't actually wiped, they just couldn't be reached. Everything from before the outage was preserved on our side. Email paul@starrewardsapp.com and we'll check your account and extend your subscription to cover the outage and add twelve months. Given how close this was to being what you needed, I'd like a chance to get it back there. Paul ### 3/5 — Lovely app, until you forget your password!!! *2023-10-08, version 1.0* Great app to use, kids love it, easy to personalise etc. unfortunately my daughter accidentally logged me out and you can’t reset your password unless you know your old one?! Slight glitch in the setup I think, please help me get back in ☺️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*