# Star Trek Fleet Command — user reviews > 2,730 indexed App Store user reviews of Star Trek Fleet Command by Scopely, Inc., rated 4.30/5 from 67,319 ratings. - Source: https://appshunter.io/ios/app/star-trek-fleet-command/id1427744264/reviews - App overview in markdown: https://appshunter.io/ios/app/star-trek-fleet-command/id1427744264.md - Rating breakdown: 5★ 45,496 · 4★ 10,485 · 3★ 2,833 · 2★ 1,958 · 1★ 6,547 ## What do users think of Star Trek Fleet Command? Overall sentiment: negative **Pros** - 🚀 Engaging content - 🎨 Great visuals - 👥 Dedicated community **Cons** - 💰 Pay-to-win mechanics - 🐛 Frequent bugs and crashes - 🕰️ Slow progression without spending - 🔍 Lack of balance and fairness - 🤖 Poor customer support **Commonly reported bugs** - Unreliable attack notifications - Disappearing resources after purchases - Frequent server maintenance and downtime **Most requested features** - Level-based PvP matchmaking - Improved resource management system - Reduced grind and more meaningful progression ## Newest reviews (14 of 2,730) ### 2/5 — For spenders only *2026-08-23, version M94* Many of the missions and events require to purchase to place at the top. On many servers those who spend the big bucks create the rules of engagement that highly favor them. Can be fun but not for the free to play players. ### 2/5 — Broke again! *2026-08-21, version M94* This latest update you can’t complete daily! Fix it guys, come on man! ### 4/5 — Daily Goals ok *2026-08-21, version M94* Cleared cache fixed it ### 3/5 — Need to work on game bugs *2026-08-21, version M94* I’ve been playing this game for a long time and they never seem to fix bugs in game. They keep saying they are working on it but all I see are the same bugs over and over again. Only thing new is ships to make them money ### 1/5 — FreeLeslie *2026-08-19, version M93.9* Buggiest game I’ve ever played. An example: APAC chat bug on known issue list since 2nd April. Last update was 8th April saying issues are still being looked into. Writing this review on 20th August. Have asked for an update a dozen times since then with no response. The Bug means you can’t text chat with alliance members via in game text chat. This affects multiple servers in the apac region. Over half the time I try to chat it doesn’t work. Sometimes you restart the game and clear cache 10 times and still can’t chat. Trying to coordinate events and formation armadas is impossible if you can’t chat and armadas aren’t showing up in chat when someone starts one. ### 1/5 — Game is Great UNTIL… *2026-08-19, version M93.9* I made $200 in purchases and the packages did NOT UNLOCK. I haven’t been able to contact support because they did not issue a transaction number. Money has been taken from my gift card but I cannot reach support. This is the first time any purchase I’ve made from them did not go through ### 1/5 — Spending Money on it *2026-08-18, version M93.9* Bought two in game purchases for 19.00 and never received them , filed a claim with these people, said they would get back with me in 72 hours and never heard from them, never got purchased items and never got a refund…. ### 1/5 — Game is unplayable *2026-08-18, version M93.9* The game is oftentimes unplayable. The game freezes often. Sustained play is difficult as it require frequent reboots. Scopely help is uncaring and asks for screenshots of impossible situations. What has occasioned my particular anger, and something which I think is symptomatic, is that I was engaged in attacking a Borg conqueror armada. My ships were there but I could not engage as I needed to reboot. By that time, the timer for the evolution had run out. Scopely effectively said bad luck rather than make me whole. I have been playing this game for more than six years and my patience is finally at end as the new arcs that have been introduced have made the overall platform less and less stable. ### 3/5 — Charged money without my consent *2026-08-15, version M93.9* I uninstalled the app and I still being charged money for this game without my consent. I needed to remove my card from my phone and report two times with any response. ### 1/5 — Dead game *2026-08-14, version M93.9* Update equal new bugs. No support, devs have no clue ### 4/5 — From the perspective of a cadet *2026-08-13, version M93.3* I like the game overall, but the tutorial is a bit overwhelming at first ### 3/5 — Need to work on game bugs *2026-08-11, version M93.3* I’ve been playing this game for a long time and they never seem to fix bugs in game. ### 1/5 — It’s just not quite working right *2026-08-10, version M93.2* The story of the game the last two years has been issues and bugs being ignored for cash grabs. New leader appears to be hitting a wall already based on the lag alone ### 1/5 — Just terrible *2026-08-10, version M93.2* The developers, the programmers, whoever comes up with the ideas for the game are awful at their jobs. They don’t have a clue about what Star Trek is. They just want to make $$ and cause chaos. The game crashes often and then tells you it’s because of you not them and their inability to make a stable game. There are constant maintenance patches that don’t fix problems but cause more. Almost everything they try to do to improve the game just makes it worse or adds something that costs $$ that was once free. Do not download the game and if you already have do yourself a favor and delete it. Don’t waste your time. 1 star because there is no option for 0 stars. ## Most critical reviews (10 lowest-rated) ### 1/5 — Entitled to Themselves Not Players *2026-08-26, version M94* Much has been made about new leadership associated with the game the last few months. However continued experience shows the staff and management culture is fully rotted beyond the ability of any new leadership to change no matter how good they might be. The teams have no understanding that their players are their customers. Customers is a word that Scopely/Digit should seriously consider engraining in their culture. Instead the staff view themselves as entitled to their players time and money, not matter how poorly they treat said customers. I expect they will continue to have net player (customer) losses as that entitlement culture is just too heavily embedded. 6+ year player, Ops 75. Invested significant time and money into the game. I am now gone. No worries, they won’t care that I left much like they didn’t care for those thousands who (smartly) left before me. ### 1/5 — Bugs and glitches daily *2026-08-22, version M94* No help from lost devs/support. Total joke dev/ programmer have no clue. Daily discord : this is broke ### 1/5 — Game freezes gets stuck on take more time as usual *2026-08-22, version M94* Tech support is horrible - contacted them many times no answer ### 1/5 — Horrible *2026-08-21, version M94* Been playing the game since its launch over 7 years ago. It was playable for a few years and now the amount of bugs and glitches I have on a daily basis is astounding and all I get from customer service is an “oh well”. No apology, no way to reimburse me for the lost time, Resources, or the inability to do the new stuff at an OPS level of 65. They say it works as intended? Guess they wanted a broken game. They don’t keep their promises. They always break them. They said last year they were going to release G6 Freebooters, still hasn’t came out yet and still no update on when. They claim they are trying to fix the game, but this has been told to me for the last 4 years playing this game. I’m tired of it not working as intended. I’ve put more time and effort into this game than I have most and it’s beyond disappointing the state of the game right now. It’s beyond broken. No dailies, no events, I can’t mine, I can’t kill any hostiles, I can’t refine anything, I can’t get anything out of the factions tore and yet all customer service says is “oh well”. Yeah, great flippin game my a**. ### 1/5 — Total rip off *2026-08-21, version M94* Been playing 5 years reached lv70. Scopely make the game a little worse every month. Horrendous coding and server lag. Endless bugs. They have made the game more and more expensive to play. Essentially you cannot progress in STFC unless you spend $300 per month. Beware. ### 1/5 — Pay to win *2026-08-21, version M94* This is pay to play and pay to win game. Almost every button push asks for more money. I tried to play for 5 minutes and was asked for over $100… in under 5 minutes. ### 1/5 — Gone downhill at warp speed *2026-08-20, version M94* I have been playing this game from close to the beginning. It’s been fun because of the many interesting people I have interacted with. But the fun is being rapidly drained. I work irregular shifts. It’s very frustrating with the many maintenance downtimes and updates that ALWAYS create problems. Stop trying to add more pay options and focus on making the game stable and playable first! I once got the monthly Battlepass regularly. Since you shifted to multiple passes, at least twice a month, and become totally unreliable……I am among the grognards considering just deleting this game entirely! ### 1/5 — Garbage money grb *2026-08-20, version M94* This game is pure garbage it has more glitches then events and grinds and it has ton of those. The coding is a joke and help dept offers generic assignments to problems the closes tickets without resolving the problem. Don’t waist you time and definitely don’t waist your money ### 1/5 — Falling apart at the seams *2026-08-20, version M94* Having played from about a week or two after its launch in 2018 across 4 different servers (not counting server mergers) I can say that what WAS a fairly slick and entertaining way to pass time at game launch has become a wobbly bloated mess. It now has so many side loops and additions it looks and feels like an edited scene from the scrapped comedy horror Toy Story meets the Star Trek cutting room floor. Over the past few years the driving force, after the armadas finally arrived, has been new ships, crew and materials for players to collect and develop but primarily to milk the cash at the expense of both game stability and content. Especially as they often nerf an existing crew member with total disregard to the fact that a player may have spent time and materials developing them. But hey here’s their shiny new crew members are they are “better”, well yes it does do the same but we’ve created a new hostile just for it, isn’t it nice? New game additions constantly generate faults within the game code, then there is the persistent LAG as the game buffers regularly for some unknown reason. That same reason is obviously also a mystery to Scopely too as they’re constantly looking into it, but very very slowly unless horror of horrors it benefits players or interferes with buying in which case you get express service to put a plaster on it asap. Players of all levels regularly quit in frustration at both gameplay and other players conduct. There have even been requests for existing players to try and lure old players back. personally and remembering the previous servers I’ve played on one can’t help but feel the game is showing signs of being on its last legs. One other thing, you’re often asked at login how you rate the game 5* or 1-4* but nothing in between, as the mildly intelligent will know this is statistically useless unless you’re giving “interpretation on feedback collected” to your boss, in which case you can say we’re getting mainly 4&5* reviews! In short it’s your time and possibly money, but I’m very sceptical of any current high scoring reviews being from genuine players of STFC. ### 1/5 — All about the $ *2026-08-20, version M94* It feels like a pyramid scheme. Don’t fall for it. ## Most praised reviews (10 highest-rated) ### 5/5 — BG Spaceforces (Energy Collector.) *2026-08-26, version M94* Starfleet Galaxy Command is my best jope to reunite with my family. ### 5/5 — Best game ever *2026-08-21, version M94* LOVE THIS GAME! Very easy game to play. Just avoid all glitches after every update & maintenance. To play you just Clear cache and reset all day. Nothing to it. Been clearing cache and resetting all day. Who knew it could be this much fun. Everyone should play this game. ### 5/5 — Review *2026-08-20, version M94* This is one of the best games I have played I started with STO on ps for years then I found this and it was just as brilliant as well somethings are hard because I am trying just play it with what you get tough challenge but getting there fast now a fleet has took me in awsome game ### 5/5 — Price difficulties *2026-08-20, version M93.9* This is an incredible fun game, but some of the prices are very expensive for someone with a limited budget. I seen prices at $100 for an item but then when I bought one of them, it was $154. They’re not accurate and this cause a serious hole in my wallet. ### 5/5 — Good game *2026-08-19, version M93.9* Fun ### 5/5 — The 2nd best game I’ve played *2026-08-12, version M93.3* Star Trek is a fun game about the show the quality I’d amazing soo many cool ships to choose for your this is why I rate it a 5 also the alliance five loves me and my dad I joke with them on his phoneload out the missions are not hard but also not easy ### 5/5 — Great Game *2026-08-06, version M93.2* Oddly relaxing. ### 5/5 — Good *2026-08-05, version M93.2* It’s a good game I’ve kept with it and I love the changes they’ve made, for new players give it a chance it’s boring at first but once you get involved with Star Trek politics and stuff it’s really fun ### 5/5 — Good game *2026-08-01, version M93.1* I like the game. I just wish there were more missions at the higher levels and that packs in the store weren’t so expensive. Not everyone can drop 100 dollars at a time. ### 5/5 — The Game *2026-07-23, version M93* I have played it off and on for 2 years now….. really like it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*