# Star Wars: The Old Republic Security Key — user reviews > 84 indexed App Store user reviews of Star Wars by Electronic Arts Inc., rated 3.39/5 from 214 ratings. - Source: https://appshunter.io/ios/app/star-wars-the-old-republic-security-key/id996685033/reviews - App overview in markdown: https://appshunter.io/ios/app/star-wars-the-old-republic-security-key/id996685033.md - Rating breakdown: 5★ 103 · 4★ 18 · 3★ 18 · 2★ 10 · 1★ 65 ## What do users think of Star Wars? Overall sentiment: mixed **Pros** - 🔒 Strong account security with two-factor authentication - 💰 Free 100 cartel coins monthly bonus - ⚡ Quick token refresh for login - ✅ Works reliably for many long-term users - 🎯 Simple setup process when functioning properly **Cons** - 🐛 Activation code not persisting between sessions - 🐛 App frequently resets or logs out unexpectedly - 😤 Requires re-entering activation code on every login - 📱 Outdated UI design - ⏰ Time pressure when entering codes - 🔄 Inconsistent syncing with account - ❌ Poor customer support accessibility - 🚫 No ability to switch between accounts without reinstalling **Commonly reported bugs** - Activation code forgotten after 24 hours or app restart - App crashes on iOS 13.2 and later versions - Stuck on authentication page requiring app restart - Serial number not displaying or accessible - Unable to type letters in activation field - App resets weekly requiring key removal and re-addition - Incompatibility with iOS 15.1.1 update - Codes rejected despite correct entry - Setup sync failures with serial number validation **Most requested features** - Apple Watch app integration - One-time activation code entry (persistent login) - Support for multiple accounts - Modern UI redesign - Better customer support options (website chat/bot) - Full-screen optimization for larger devices ## Newest reviews (12 of 84) ### 4/5 — It works but one nitpick *2024-04-24* The app works as it should and the 100 cc a month for having it installed is also great but my nitpick and my 4/5 is because you have to put in the key every time you have to log in which can get VERY annoying. My question is why can’t it be a one time key unless im logging in on another pc? I just feel like the second password/key thing is really unnecessary for every login ### 4/5 — Good app *2022-06-10* As some reviews say, sometimes it will just ask you for your confirmation code, which made me think I might be locked out of my account, but just closing the app and starting it again fixed that for me. ### 2/5 — Keeps resetting *2022-02-11, version 1.0.0* About once per week the app"resets", requiring me to remove the key from my account and readd it. I've tried removing the app from my phone and reinstalling to no avail. ### 1/5 — Never saves code *2021-12-15, version 1.0.0* I have to reinput the activation code every single time I open the app. It’s not good. ### 3/5 — Great app until iPhone iOS update 15.1.1 *2021-12-10, version 1.0.0* App deauthorizing since update. Please update the app. ### 1/5 — Waste of time. *2021-11-25, version 1.0.0* I set it up. I use it. I play the game. Next time I log in it’s back to authenticate and I have to removed the device from my account and add it again. Every time. Yes I know what I’m doing. It won’t stay linked to the account. Takes 30 min of foddering every time I want to log in. Just skip it and buy a physical one. ### 4/5 — Great Tool. *2021-11-03, version 1.0.0* It’s an amazing tool, with the extra security to need these days to avoid account theft. It also gives you free 100 cartel each month, just for using; I’ve had this since it’s launch and I love it. However, since the last update you have to reactivate it daily, which at first was annoying but I found a simple fix. Once you have the issue, add the activation key to the notes app on your iPhone. Then when it asks you just copy/paste the code, and the tool gives you access. It’s a ten second fix. I’m sure it will be fixed soon, but until then use this, and may the force be with you all. 🤘🏻 ### 4/5 — Not syncing *2021-10-21, version 1.0.0* App is not syncing properly or at least that is what I was told by the swtor person I talked too. I start the app and end up with an activation page where you start when you first use it. Not happy to have to mess with it for 30 min or take it off and put back on when it doesn t want to work. ### 1/5 — Keeps asking for activation code *2021-10-20, version 1.0.0* Every time I close this app out and reopen, it asks for an activation code. Now when I want to play the game I have to unattach and then re-register a security key. I have never had this problem in 6+ years of playing this game. However this is also my first iPhone in the last 6 years. ### 1/5 — Move to mobile *2021-08-18, version 1.0.0* It’s time to transfer this great game to mobile!!!!!!!!!! So many others have it available on both! Watch it grow if you put it on mobile! We need an open world Star Wars mmorpg on mobile that can be our own ### 1/5 — Trash EA app *2021-06-01* Honestly i never had a problem until about 3 months ago now i literally have about a second and a half to type out my key or it says its wrong. The bar doesn't even get to third quarters of the way and it says its wrong over and over again.... ### 1/5 — App review *2021-03-06* Garbage can worthy app made long ago in a galaxy were they don’t give a crap about making any fixes or having proper customer support ## Most critical reviews (10 lowest-rated) ### 1/5 — What activation code ? *2024-09-16* I can’t use this there is no prompt to use this I can’t use this app there is no code I’m giving to activate this ### 1/5 — Logs out without warning *2022-10-29, version 1.0.0* Thought this would help with the annoyance of having to wait for one time passwords, but it logged me out without warning so now I can’t login or get my activation code again. Terrible app absolutely useless. ### 1/5 — Needs to be updated/fixed *2022-02-27* Installed on iPhone 12 max pro, iOS 15. Entered one time pass code from my account. Select book icon (information icon ?) App Security key serial number not available. Not paying for an international phone call. Wow talk about an 80s company support method. Where’s the (2020) website help/support bot? ### 1/5 — Don’t bother setting up a security key *2022-02-14* Do not set up a security key unless you have the patience to enter in your activation code every other day because the app consistently forgets that information. This app hasn’t been properly updated in years either so save yourself from removing the key after a week. ### 1/5 — Relaunching the app wipes my security key *2022-02-13* The app does NOT save my activation code for more than 24 hours, forcing me to remove the security key via the website and do it all over again - why are we forced to use this obsolete app when other 2FA apps exist! ### 1/5 — Worked for a year then suddenly stopped *2022-02-03* One day it just stopped working like it tells me the number It’s giving me is wrong and I can’t log in to my account ### 1/5 — Activation Key keeps getting deleted by phone or app *2022-01-29, version 1.0.0* I don’t know why but the app or the phone itself keeps deleting the activation code and I am sick and tired of re-downloading the app and re-assigning it on my account. ### 1/5 — Security key not working *2022-01-16, version 1.0.0* I am having same problem. Activated security first day with no problems, next day the key doesn’t work and requires calling customer service on a day off to remove key and deactivate the app. Con at connect today to play on my day off, because it’s is customer service day off:( ### 1/5 — Keeps Resetting *2022-01-12* Used to work fine but recently it seems to reset itself every 24hrs, coinciding with the server reset. Each day I have to remove the security key from my account, delete the app, re-download the app, activate the security key back onto my account. Really needs looking at. ### 1/5 — Scam *2022-01-06* This is a scam because one day when I went to login to my account it says I lost that security key and I can’t disable it because it need a security key from the app. Complete Garbage ## Most praised reviews (10 highest-rated) ### 5/5 — Do not use *2023-12-27* This is not the auth app any more. When activate online you need Google Authenticator to setup, delete this from app store ### 5/5 — Works Great Since 2019 *2022-06-30, version 1.0.0* Only thing I'd suggest is a linked iWatch app to have on my watch. ### 5/5 — Issue *2021-12-29, version 1.0.0* Works great. However, frequently you find yourself stuck on the authenticating page. I see people complaining about this. Simple fix. Just close app fully and reopen. Fixes issue every time. Developers should fix the bug though. ### 5/5 — Security and free Cartel Coins *2021-09-11, version 1.0.0* The best security that will protect your account and also gives you free Cartel Coin plus a vendor to peruse from. ### 5/5 — More security for account = Money *2021-07-18* I mean if you have a security key, you get 100 cartel coin per month… I see this as a complete win ### 5/5 — runs great *2021-06-23* idk why people are complaining its running great for me ### 5/5 — Free cartel coins and security *2021-05-20, version 1.0.0* I mean it’s a win win ### 5/5 — HUGE PISS!!!!!! *2021-04-12* Big funny TWILEK booba! ### 5/5 — App works great *2021-01-26, version 1.0.0* The token refreshes very quickly but not so fast that you don’t have time to enter it when logging into swtor ### 5/5 — Forgot my security q *2021-01-18* Is there anyway I can find it out again cause I paid money on the account years ago --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*