# Starbucks KSA — user reviews > 65 indexed App Store user reviews of Starbucks KSA by Starbucks Coffee Company, rated 3.40/5 from 396 ratings. - Source: https://appshunter.io/ios/app/starbucks-ksa/id1633326098/reviews - App overview in markdown: https://appshunter.io/ios/app/starbucks-ksa/id1633326098.md - Rating breakdown: 5★ 224 · 4★ 9 · 3★ 10 · 2★ 12 · 1★ 141 ## What do users think of Starbucks KSA? Overall sentiment: negative **Pros** - ❤️ Excellent coffee quality - 👍 Friendly and helpful staff - 🚀 Convenient mobile app **Cons** - 🐛 Recurring app crashes and bugs - 💰 Expensive rewards program - 🤔 Lack of advanced features **Commonly reported bugs** - App not working after latest update - Login issues and password reset problems - Inability to change language settings **Most requested features** - Add lactose-free milk options - Implement digital wallet for payments - Allow ordering directly through the app ## Newest reviews (13 of 65) ### 2/5 — App crash *2024-03-11* This last update is not making the app work, although I deleted and reinstalled it then going through the tutorial but after that it crashes and doesn’t open at all. Another complaint is there is no menu in the application to help me choose a certain drink which is frustrating. ### 2/5 — عطل *2024-03-10, version 8.9.4092* في مشكله في البرنامج مايشتغل له اكثر من اسبوع ياليت تحلون المشكله ### 1/5 — Please fix *2024-03-09, version 8.9.4092* Not working on iPhone ### 1/5 — Not working *2024-03-09, version 8.9.4092* The app is not working any more ### 1/5 — Crash allwas *2024-03-09, version 8.9.4092* The app doesn’t work at all with ios 17.4 ### 1/5 — New update Crashes *2024-03-09, version 8.9.4092* Fix the new update it crashes the app 😫 ### 1/5 — The app is not working *2024-03-09* After the last update the app is not working. ### 1/5 — Update error *2024-03-08, version 8.9.4092* There is an error with the app after the update I can sign in, but then it force close the app. I have deleted the app and reinstalled it, with same issue! Now I can not order, as I will not be able to collect star points! ### 2/5 — مشكله في التحديث الاخير *2024-03-08, version 8.9.4092* بعد التحديث التطبيق لا يعمل ويتم اخراجي فورا التطبيق كنقاط لا يعتبر ذو فايده حقيقه لا تجود مميزات للأعضاء ذو النقاط العاليه يحتاج الى دعم مستمر يحتاج الى تميز الاعضاء ذو الولاء ### 1/5 — التطبيق لايعمل *2024-03-08, version 8.9.4092* التطبيق بعد التحديث الأخير قبل يومين اصبح لا يعمل ### 1/5 — Not working *2024-03-08* The app isn’t working for a while now and no one bothered to fix the issue ### 1/5 — لايرتقي لاسم تطبيق *2024-03-08, version 8.9.4092* اسواء تطبيق تتعامل معه للاسف ### 1/5 — New update *2024-03-08, version 8.9.4092* New update keeps crashing after sign in ## Most critical reviews (10 lowest-rated) ### 1/5 — App is no longer working *2025-12-07* When app first came out it use to work fine and track your rewards now its stuck at the same points no matter how many scans and purchases you make its useless and its a reoccurring issue ### 1/5 — Milk type *2025-11-29, version 9.3.5384* Please add lactose free milk in the app !!!! ### 1/5 — سيئ *2025-08-28, version 8.9.4274* ما يضيف لك الا ٤ نقاط على كل ١٠ ريال يعني مت ياحمار وانت ماجمعت ### 1/5 — Deleting for 🍉 *2024-05-05* CNN reported on the 1st of May that “Starbucks just had a ‘disappointing’ quarter. Here’s how it plans to turn things around.” Furthermore, CNN explained, “ Those difficulties he mentioned include Starbucks’ Middle East franchisee, Alshaya Group, recently cutting thousands of jobs at its coffee shops because of a “challenging” work environment as the chain grapples with boycotts over the brand” relating to 🍉 Shockingly, CNN further reports that Starbucks’s CEO is metigating the first quarter’s drop by introducing “Triple Shot Reinvention with Two Pumps” and promising app users a new upgrade. Really?! A shot and an app upgrade? Talk about the power of listening. App deleted. ### 1/5 — App Crashes *2024-03-12* After the last 17.4 update, the app is not working and forcing you out. Please fix it! ### 1/5 — My app stopped working *2024-03-11* My app stopped working whyyyy ### 1/5 — عيوب واضحة *2024-03-11, version 8.9.4092* تطبيق غريب يغلق لوحده ولايمكن فتحه ### 1/5 — Application is not working *2024-03-10* The app stopped working for me, deleted it several times, still not working! ### 1/5 — one star only to can write *2024-03-10* Too much crashes and bugs ... ### 1/5 — App doesn’t work *2024-03-10* Since Apple update cannot access app 😡 ## Most praised reviews (10 highest-rated) ### 5/5 — Best Baristas *2026-07-28* The baristas here at the mall are really great. They make great coffee. They remember your name they either order is right and when there’s any kind of issue, they just quickly correct it. I’ve only had one time while I got the wrong thing here and it was replaced so quickly-they didn’t miss a beat. Earlier app issues now seems to be corrected. ### 5/5 — السعودية - الاحساء - المبرز *2025-07-04, version 9.2.5180* اتمنى إضافة اختيار استخدام الكوب الشخصي عند الطلب من التطبيق، ايضا اتمنى ان توجد محفظة رقمية خاصة بستاربكس نستطيع الدفع من خلالها ويعطى من يستخدمها ضعف النقاط من استخدام محافظ وبطاقات رقمية اخرى ### 5/5 — رائع *2024-03-22, version 8.9.4102* اعجبني وفادتي كثير ### 5/5 — عطل في البرنامج *2024-03-08, version 8.9.4092* البرنامج بعد التحديث الأخير صار ما يفتح ليش؟ ### 5/5 — بداية جميلة *2023-01-26, version 8.1.0* ينقصه اضافة المنيو والعروض / ربط التطبيق برقم الجوال/ امكانية الطلب من التطبيق والدفع Apple Pay والاستلام من اقرب فرع او اختيار الفرع/امكانية اضافة بطاقة العضوية الى apple wallet ### 5/5 — Nice app *2022-10-03, version 8.1.0* Love starbucks ### 4/5 — Cannot order *2024-10-19* Why I cannot order from the App, what’s the point then? ### 3/5 — Nouf *2026-05-25* I think starbucks should have delivery ### 3/5 — change language *2026-03-17* How can i change the language in english? ### 3/5 — Malfunctioning app *2025-02-02* Coffee is great. Service is great. Lately the app is repeatedly malfunctioning-says I have wrong password but after going through the reset it just opens the app, doesn’t reset password --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*