# Starbucks UAE — user reviews

> 90 indexed App Store user reviews of Starbucks UAE by Starbucks Coffee Company, rated 4.30/5 from 210 ratings.

- Source: https://appshunter.io/ios/app/starbucks-uae/id1578342849/reviews
- App overview in markdown: https://appshunter.io/ios/app/starbucks-uae/id1578342849.md
- Rating breakdown: 5★ 161 · 4★ 7 · 3★ 6 · 2★ 7 · 1★ 29

## Newest reviews (12 of 90)

### 2/5 — Needs major work

*2026-04-29*

This app is worthless, except for scanning when making a purchase. It constantly gets stuck, canon open email messages, seems your notifications, which are impossible to open… etc., and the list goes on. 

I am giving it an extra star as a courtesy and out of loyalty to my favorite Starbucks Mocha. Otherwise, it deserves 1 star.

Please fix this app.

### 2/5 — Buggy app with rewards issue

*2025-10-10, version 9.3.5340*

App is Buggy, rewards doesnt show the full list. For example turkey cheese pretzel is no where found in the rewards list and other items that can be redeemed is not clear or not shown in the app.

### 4/5 — Apple wallet

*2025-09-16, version 9.0.4364*

Please on your next update add the option to add a Starbucks Card to apple wallet

### 3/5 — Hassle to sign in to app

*2025-09-11, version 9.0.4364*

If only I could add to apple wallet instead of searching for the app then waiting for it to load. Would be great if the QR code could be saved to cards.

### 2/5 — Can’t sign in

*2024-12-16, version 9.0.4364*

I swear I signed in more then 5 times and it won’t let me sign in I wanted to get a reward for my birthday today but it won’t allow me to sign in

### 3/5 — The location

*2024-12-11, version 9.0.4364*

If you can save the location of the last order was requested, or to be included in the history to make it easy to request the drink from the same site with just two clicks instead of searching the location again and again

### 1/5 — The update is not happening

*2024-07-18*

They give no choice but to update their app. And then when u try to update it, it get stuck at the stage of an update. Now my app isn’t working at all

### 1/5 — APP DOES NOT WORK IN UAE

*2024-07-05, version 8.9.4082*

The error that keeps popping up is “Something went wrong. Please try again.” No matter how many times you delete and reinstall it does not work. No person from any of the Starbucks outlets I’ve been to have the ‘know-how’ to troubleshoot.

### 1/5 — No space for notes

*2024-05-06*

There is no option for the customer to write any preferences

### 1/5 — ALWAYS LAGGING AND SLOW

*2024-04-14*

ALWAYS LAGGING AND SLOW

### 1/5 — Can't log in, terrible app

*2024-04-01, version 8.9.4082*

Can't log in, just takes you round in circles from log in on app asks you to verify e mail, then opens Web browser, ceryfy and back to app which then asks you to verify again, try again and as I said round and round in circles, shockingly unusable app

### 1/5 — Please fix the issue

*2024-03-28, version 8.9.4082*

The app was working fine ever since I downloaded it but lately I have been trying to log in and it always tells me that there is something wrong!! You need to fix the issue cause clearly it’s not from me. 

I logged in from Google and it’s working fine but the app is trash.

## Most critical reviews (10 lowest-rated)

### 1/5 — All rewards lost after update

*2026-06-10*

I have lost all my points which would include 3 free drinks after this last update. I have lost more than 850points

### 1/5 — Cheating on points

*2025-11-19, version 9.3.5340*

I always check before and after purchase and sometimes my points don’t increase. If I tell the person at the counter before purchase then it works. Seems like they have a way to cheat on points earned. Loyalty is not really loyalty with starbucks. I always purchase from the same store in Al Barsha drive through.

### 1/5 — SayedAbdullah

*2025-10-04, version 9.3.5340*

I’m disappointed with your update, where I have put my credit card number to pay APP Stores , I am not willing to put my credit card number and pay through Apple Pay

### 1/5 — Watch your data

*2025-09-25*

They literally collect your data and sell it to scammers

### 1/5 — No items available

*2025-09-07, version 9.0.4364*

Placed a pickup order. I ordered 5 items and apparently 4 items were not available. Really poor app which doesn’t update its item availability

### 1/5 — Not worth it!

*2025-07-07, version 9.0.4364*

You have to pick up your phone and open the app 62.5 times by ordering a coffee to get a simple reward. People they would do it for this kind of reward, are not going to Starbucks 😂

### 1/5 — Buggy app

*2025-04-26, version 9.0.4364*

Adding an item and returning to menu prompts a discard confirmation. Shops show as open even though they are closed even in the app schedule. Almost all items have mistakes in macros. Needs an update.

### 1/5 — User not recognized

*2024-12-02, version 9.0.4364*

I used to use my rewards app most of the time and credentials are already imprinted on my mobile, when i opened recently, i was logged off and my app cannot recognize my credentials, is it a strategy to have a customer sign up of register again when i already used the app since it was launched? Not a good example.

### 1/5 — Cannot register in the app

*2024-08-19, version 8.9.4274*

Cannot use the app after I entered the email. Cannot fill in email or use password manager while registering. The app is unusable for me.
I had ZERO issues with Starbucks apps in other countries but this I cannot use at all

### 1/5 — Terrible design, overpriced and pretentious reward system

*2024-07-21*

First off, you can’t see the prices of an item until you checkout.

Secondly, every item on the menu is significantly pricier compared to the US.

Lastly, the reward system is a joke. It requires you to spend significantly on drinks before you’re able to redeem anything. If you’re gonna make an app and incentivise customers, do it properly or don’t do it at all.

I’ll stick to Costa in the UAE thanks.

## Most praised reviews (10 highest-rated)

### 5/5 — Starbucks

*2026-04-10*

Good tatse

### 5/5 — Great app

*2026-02-16, version 9.3.5491*

I used mop for a large group loved it

### 5/5 — User Friendly app

*2025-07-06, version 9.0.4364*

Very easy to use. Should have option how yo delete item in the cart

### 5/5 — Review

*2024-12-02, version 9.0.4364*

I was served by ishara who works in the manar mall branch and the shop is in front of carrefore. We really liked the hospitality of him and also liked the way he treated us. We observed that he was very cooperative and friendly with all the guests. People like him always keep the service industry up and running. Cheers..

### 5/5 — Mr

*2024-10-30, version 9.0.4364*

I would like to thank Starbucks in general and Mercado Mall branch in particular,quality of food ,quality of service and on the top of all I would like to express my appreciation to all stuff in this branch in both morning shift and the night one,they are friendly with high level of professionalism,,keep up

### 5/5 — Easy and user friendly

*2024-10-10, version 9.0.4364*

Easy to use and love the option of choosing desired location and the pick-up or dine in options.

### 5/5 — 💚

*2024-05-21*

Best matcha ever thanks Starbucks

### 5/5 — Review

*2024-04-26, version 8.9.4082*

Starbuck Burjuman: Staff are nice and accommodating.  A place where you can be with friends and have a good time😎.Thank you Starbucks Burjuman😘 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

### 5/5 — Low value for money

*2023-08-11, version 7.7.5*

Now everything in Starbucks is overpriced, and we are not getting enough stars(points) for the money we pay. Like, before, the cheese croissant was 9.5 AED but now!! It’s 15 AED. The portions size is smaller and the taste is different and the same goes to the drinks, they all taste like either milk or water and sugar I don’t know if the do it on purpose 🤔 but please take action and/ or give us stars (points) as equivalent as the money we pay because 4 points per 10 AED is just ridiculous.

### 5/5 — Starbucks

*2022-12-01, version 7.7.5*

Starbucks is such a nice place to get coffee and it’s so comfortable and the coffee is so good and there is so much choices

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
