# Starbucks UK — user reviews > 121 indexed App Store user reviews of Starbucks UK by Starbucks Coffee Company, rated 4.46/5 from 53,977 ratings. - Source: https://appshunter.io/ios/app/starbucks-uk/id1499149941/reviews - App overview in markdown: https://appshunter.io/ios/app/starbucks-uk/id1499149941.md ## Newest reviews (12 of 121) ### 3/5 — West Thurrock’s *2026-09-02, version 9.6.6213* Good clean sometimes slow however closes too early ### 2/5 — Confusing ui *2026-09-02, version 9.6.6213* Confusing ui ### 3/5 — Lovely Coffee shop but freezing *2026-08-31, version 9.6.6213* This store is lovely & staff are nice but 9 times out of 10 it’s freezing. Please turn the heat on. ### 3/5 — Missing ice *2026-08-27, version 9.6.6213* Favourites should be the first option, no one I have to scroll to. There’s options for various types of milk, but for those who have coffee black, would be useful to have an ice option. Then I can drink it without waiting 15 mins ### 2/5 — Issues signing up *2026-08-21, version 9.6.6213* Won’t let me make an account, filled my email and password and it says that im signing in even though ive never made an account before?? And then it said that i need to activate my account first I am a bit confused ### 3/5 — Took ages *2026-08-15, version 9.6.6213* Took about 15 minutes for a 5 pound And wrong name Nina and lisa do not sound alike but the drink was very good not looking to go get another drink from that staff ### 5/5 — Review *2026-08-14, version 9.6.6213* I LOVE STARBUCKS ### 2/5 — No stars being collected *2026-08-13, version 9.6.6213* Ordered multiple drinks from 2 different locations the past 2 ish months they ask to scan the app yet no points are being collected?! ### 5/5 — Simple *2026-08-11, version 9.6.6213* Extremely simple ### 5/5 — The best coffee ever *2026-08-10, version 9.6.6213* I have loved every coffee I’ve bought here and love there snacks ### 3/5 — Great coffee but no vegan cakes *2026-08-09, version 9.6.6213* Why no vegan cakes???? ### 5/5 — Love Freebie *2026-08-08, version 9.6.6213* Makes me want to get starbucks everyday because I enjoy the freebie ## Most critical reviews (10 lowest-rated) ### 1/5 — Update won’t let me login *2026-09-06, version 9.6.6213* I was signed out after the app update and the new app does not have an option to login, it only wants to let me register. ### 1/5 — Unusable due franchises *2026-09-01, version 9.6.6213* Good luck using the Starbucks app - so many Starbucks in the UK are franchised and don’t accept it. ### 1/5 — App doesn’t work *2026-08-24, version 9.6.6213* Downloaded the app a few times and it doesn’t work, keeps freezing on my screen, can’t log in, really frustrating ### 1/5 — THEY DO NOT DELIVER *2026-08-20, version 9.6.6213* I ordered a drink that was almost a tenner and they didn’t send the bloody drink NOWHERE does it state that they don’t do delivery on the app it wasn’t till an hour of not getting my drink I find out they don’t actually do delivery. Dont understand why they ask for your address??? Don’t order from this app for delivery absolute scam! ### 1/5 — Points collection didn’t work *2026-08-12, version 9.6.6213* Signed up to the app. Bought a number of coffees, had the app scanned every time but no points. Logged in and out a dozen times but nothing. Waste of data provision. ### 1/5 — Reinstallation issues abound! *2026-08-07, version 9.6.6213* Tried and tried again to reinstall the App to my new iPhone - ultra frustrated - gave up! Email input not visible when using keypad! Password reset continually freezes! As a long time user from the days of the International App you could use on holidays, USA, Spain, Germany etc - the UK App has always been pants! Don’t waste your time! ### 1/5 — Corporate greed strikes again *2026-08-07, version 9.6.6213* Once more they are “updating” the requirements to you use “rewards” from 130 to 150 just to get a basic coffee LOL. As if they are doing you a favour haha gaslighting at the minimum. Greedy piggy company deserves to go bankrupt. ### 1/5 — Shocking change to redemption value of loyalty points *2026-08-06, version 9.6.6213* Well that’s me swapping my coffee shop to somewhere better They’ve just sent an email saying they’re hiking up the amount of stars needed to redeem for everything, yet leaving what you can earn per £ the same How to alienate your loyal customers , I’m off to Costa now ### 1/5 — Doesn’t Work *2026-07-31, version 9.6.6213* Can’t see menu without selecting a store. Can find my store but won’t let me select into it and then can’t choose anything so I have to close down the app. Still doesn’t work. Don’t have any issues like this with any other apps. ### 1/5 — Just lost 483 stars after card was declined (due to poor WiFi signal) *2026-07-29, version 9.6.6213* If you want loyalty buy a dog! ## Most praised reviews (10 highest-rated) ### 5/5 — Mrs *2026-09-07, version 9.6.6213* Crystal is Great service staff always make sure that I feel good and happy with my beverage ### 5/5 — 5 stars *2026-09-04, version 9.6.6213* Best about ### 5/5 — Great if in a hurry *2026-09-03, version 9.6.6213* Great if in a hurry and you can order ahead but baristas need to start actually putting what you’ve ordered. I watched them make a large iced mocha meant to be according to the app 5 mocha sauce some of the baristas don’t even put 3 so it tastes terrible other then that when it’s right it’s good! ### 5/5 — Good tastes *2026-08-31, version 9.6.6213* Enjoy a coffee / drink after a weekend of activities and it’s convenient and fast and tastes good ### 5/5 — Tandem centre *2026-08-26, version 9.6.6213* Store is clean and great to meet up ### 5/5 — Easy to use the application Great as always *2026-08-25, version 9.6.6213* Make your life easier and skip the line so you can save your own drink for me ### 5/5 — Iced matcha *2026-08-21, version 9.6.6213* Brilliant ### 5/5 — Solid app, does what it needs to do really well, no overcomplicating. *2026-08-19, version 9.6.6213* Does what it needs to do simply and effectively. Order. Pay. Collect. Showcases menu. ### 5/5 — Coffeeeee *2026-08-18, version 9.6.6213* Amazing coffee as always ### 5/5 — Love it *2026-08-15, version 9.6.6213* I love the mobile order- no more lines! Same great taste! 😁 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*