# Starbucks — user reviews > 6,187 indexed App Store user reviews of Starbucks by Starbucks Coffee Company, rated 4.90/5 from 8,188,258 ratings. - Source: https://appshunter.io/ios/app/starbucks/id331177714/reviews - App overview in markdown: https://appshunter.io/ios/app/starbucks/id331177714.md - Rating breakdown: 5★ 7,475,484 · 4★ 582,512 · 3★ 80,527 · 2★ 13,533 · 1★ 36,202 ## What do users think of Starbucks? Overall sentiment: neutral **Pros** - 🚀 Convenient mobile ordering - ⭐ Rewards program and tracking - 👍 User-friendly app design - 🕰️ Quick order pickup **Cons** - 🐛 Unreliable mobile ordering functionality - 🕰️ Slow order processing at some locations - 🤔 Lack of customization options - 💰 Forced minimum reload amount **Commonly reported bugs** - Login issues and inability to reset password - App freezing and crashing - Inconsistent store information and mobile ordering availability **Most requested features** - Ability to order and pay for just a cup of water or ice - Option to order pour-over coffee - Customizable nutrition information for drink orders - Store-specific ratings and performance tracking ## Newest reviews (17 of 6,187) ### 4/5 — Pretty good *2026-08-24, version 6.129.1* I know that everybody would give this a 5 well I would but a worker got my order wrong so I gave it a 4, asked for a vanilla latte and they used foam latte *means creamy latte* but it still was pretty nice to try! ### 4/5 — Credit *2026-08-23, version 6.129.1* I love the app, except for the fact that if you need to get a credit because a particular Starbucks isn’t open, it’s almost impossible to find a way to get that credited online. I’ve had it happen a few times where a Starbucks showed that it was open however, when I got there, it was closed. ### 2/5 — Store locations not showing *2026-08-23, version 6.129.1* Updated the app. Location sharing is on. No connection issues and the app refuses to show nearby stores for mobile ordering. I have deleted the app. Re-downloaded the app many times. Nothing fixes this issue?!!! Anyone have and suggestions. I have been using the app for 6 years at least. ### 3/5 — Stars *2026-08-23, version 6.129.1* Spent money and now my stars expire ### 5/5 — Quick & easy *2026-08-22, version 6.129.1* I love the mobile order ahead option and the customizations. ### 5/5 — Love it! *2026-08-22, version 6.129.1* Very convenient ### 3/5 — Pick up option *2026-08-22, version 6.129.1* This app need to change the way The button is for the pick up location. it’s not obvious. many times I’ve skipped right over it without thinking about it. As usually not a problem if I go through the drive-through, even when the default option is pick up in the store, but still it should be fixed. most other apps you need to select a clear option. ### 5/5 — Convenient *2026-08-22, version 6.129.1* I can take as much or as little time to place an order and no need to stand in line. ### 5/5 — Best service *2026-08-22, version 6.129.1* Holman Road Starbucks always treat me quick . Helps on my busy days staying on route for delivering ### 5/5 — Love my new Starbucks *2026-08-22, version 6.129.1* It’s right around the corner. Near my house! You know where I go every chance I get. Starbucks is so much better than that other coffee shop that’s popping up everywhere. Their isn’t coffee. Like Starbucks! It’s wonderful! ### 4/5 — Glitches when you customize *2026-08-22, version 6.129.1* When you try to customize an order you’ve placed before, the app quits on you ### 4/5 — it sometimes doesn’t load *2026-08-22, version 6.129.1* still a convenience++ ### 5/5 — Great *2026-08-22, version 6.129.1* They are so easy to work with a great app awesome items and fast stability ### 5/5 — Time saver *2026-08-22, version 6.129.1* Thank goodness for this app it really cuts down on my time when I’m rushing around trying to get places and I can still pick up my Starbucks ### 5/5 — Amazing app!! *2026-08-22, version 6.129.1* Very practical as I don’t like waiting in line to order. ### 5/5 — Easy *2026-08-22, version 6.129.1* I love how easy to use the app is! It’s quick to pull up “nearby” locations when ordering anywhere. ### 5/5 — I ❤️ Starbucks *2026-08-22, version 6.129.1* I love Starbucks with my whole life. I get it almost everyday and it tastes like goodness in my mouth. I am gonna get Starbucks catering at my wedding because of how much I love it. I love you soooo much!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Insane *2026-08-23, version 6.129.1* 200MB is insane, sign up is confusing and verifying your email for PayPal and then closing the window when you come back to the app is insane. Apply pay to only buy gift cards for order ahead is dumb and inconvenient. ### 1/5 — UI terrible *2026-08-23, version 6.129.1* No iPad app and UI HOT GARBAGE ### 1/5 — Let us use a credit card like normal people *2026-08-23, version 6.129.1* Having to load money into the app in predetermined amounts is a huge scam. ### 1/5 — Chai *2026-08-22, version 6.129.1* Bring back the original chai!! The new one is terrible ### 1/5 — Extremely screwed system *2026-08-21, version 6.129* I ordered twice today, and both came in grande when I ordered venti. They gave me a refund of $5 for $9 dollar orders. ### 1/5 — Missing toppings *2026-08-21, version 6.129* Missing the cream cheese for the bagel and missing the toppings for my oatmeal ### 1/5 — 闪退 *2026-08-21, version 6.129* 更新完打开就闪退 ### 1/5 — Live activities are broken *2026-08-19, version 6.129* The live activities used to show up and persist and be elegant now it just makes a noise and you don’t know the progress unless you lock the screen also the live activities when you drag it from the dynamic island is cropped and displays 90% not the whole live activity. This is just a joke. Fix this please. Make it like before where we can follow it on normal screen not just locked. ### 1/5 — Design over functionality *2026-08-19, version 6.129* So they decided design is top priority over functionality..charged my bank for free drink!! F brain Niccol ### 1/5 — Birthday reward is lame *2026-08-18, version 6.129* It’s wild. Does Starbucks only offers you a birthday reward that you can only redeem on the actual day of your birthday instead of redeeming it at your leisure at some point during the loss another reason my Starbucks to fail the company. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-08-24, version 6.129.1* Good app ### 5/5 — Seamless! *2026-08-24, version 6.129.1* Always does what it needs to do, on foe nem. ### 5/5 — Starbucks *2026-08-23, version 6.129.1* Starbucks was my favorite, is my favorite and will be always my favorite! ### 5/5 — Ez *2026-08-23, version 6.129.1* Simple to use, just wish the reward system had more 100 point options for drinks, all the drinks I like seem to be 200 points which is too much imo ### 5/5 — Mr. Hernandez *2026-08-23, version 6.129.1* Best drink ever !! ### 5/5 — Great advice *2026-08-23, version 6.129.1* Sydney was the most amazing barista. Best ever employer for sure. She made sure we had all we needed & more ### 5/5 — Nice App - And Shop *2026-08-23, version 6.129.1* Real Beneficial - Great Standard’s And Great Meaning - ### 5/5 — Love my Starbucks *2026-08-23, version 6.129.1* I love being able to order my drinks online and not have to wait to pick it up. ### 5/5 — Often one of the best apps! *2026-08-23, version 6.129.1* Usually a great app when placing orders & like the multiple locations & directions. Unfortunately, however, seems to be less rewards offered since new CEO took over?! ### 5/5 — Best coffee App *2026-08-23, version 6.129.1* Best App, Best Coffee Shop 🙌❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*