# Stardust Casino - Real Money — user reviews

> 50 indexed App Store user reviews of Stardust Casino by Betfair, rated 4.75/5 from 6,231 ratings.

- Source: https://appshunter.io/ios/app/stardust-casino-real-money/id768181920/reviews
- App overview in markdown: https://appshunter.io/ios/app/stardust-casino-real-money/id768181920.md
- Rating breakdown: 5★ 5,335 · 4★ 469 · 3★ 183 · 2★ 36 · 1★ 147

## What do users think of Stardust Casino?

Overall sentiment: negative

**Pros**

- 🚀 Fast withdrawal process
- 👍 Enjoyable gameplay
- 👍 Cool casino app
- 👍 Great app and won a lot of money

**Cons**

- 🐛 App crashes and freezes
- 🐛 Games not loading correctly
- 🐛 Technical errors during gameplay
- ⚠️ Poor payouts and bonuses
- ⚠️ Dealer always wins
- ⚠️ Rigged and unfair gameplay
- ⚠️ Difficult to withdraw winnings
- ⚠️ Terrible customer service

**Commonly reported bugs**

- Games freezing and crashing
- Disconnections during gameplay
- Deposit and withdrawal issues

**Most requested features**

- More games and jackpots
- Better bonus and incentive programs
- Improved customer service

## Newest reviews (10 of 50)

### 2/5 — You’ll never win

*2022-05-23, version 6.28.1*

This app is horrible.  They will steal your money.  On the video table games you’re lucky if you win 1out of 10 hands.  Do yourself a favor and play somewhere else.  I just got done reporting them to the gaming commission because I have a connection there.   They won’t be around much longer.

### 3/5 — Pay outs are not good

*2022-02-05, version 6.21*

It very hard to get anything worthwhile. Video poker does not pay well very hard to even get a four of a kind. I keep receiving an error message when trying to play games. You are tossed out when playing and have to log back in.

### 2/5 — Games not loading

*2022-01-29, version 6.20*

Had to delete the app and reinstall to finally fix the games not loading issues!  Before that, spent money on games I didn’t want to play, only because they were the only ones that would load.  Wish I would have thought of trying this sooner 😩!

### 5/5 — Great slots Great App

*2021-12-25, version 6.19*

This app is great every time I play I have so much fun. Merry Christmas to all and to all a good night.. god bless keep trudging the road to happy destiny

### 1/5 — Rigged

*2021-12-25, version 6.19*

Every single time I play black jack the dealer literally never busts no matter if they get a 16 or a 15 always 20 or 21 I added $100 lost every single hand betting $3 a hand only won 1 hand and that’s when I got black jack and the dealer still had 20 .. this is the worst casino I’ve played in and know it’s rigged don’t waste your money it happens every single time I play

### 2/5 — Was decent

*2021-11-30, version 6.17*

I really liked this app. But lately I’ve been forced to play elsewhere because none of the games will load. There is literally only like 4 out of ALL the games that work. And I’ve tried everything on my end. I was just now checking & hoping for an update… then I decided to write this. It’s pretty much the same thing with FANDUEL casino. I don’t know what’s going on. Promotions been wack, nothings working, and top it off with insane waits for customer service! Which btw are careless + typically useless representatives. And I usually NEVER say negative stuff… but I’m SO beyond frustrated!! 
-Equestrian

### 4/5 — Pretty solid casino

*2021-11-04, version 6.16*

It’s a hit or miss, I’ve won quite a bit here and it’s one of my favorites! Only complaint is they don’t give a lot of free play or daily spins.. lil perks like that that make the experience a lil better for the player!! And you can’t accumulate points for your gameplay! I’ll give it a 7 out of 10

### 4/5 — APP NEEDS UPDATE.

*2021-10-29, version 6.16*

Certain games are not loading correctly with this app when used on IPhone 10S  with software version 15.1.    

Following games NOT performing/loading correctly are as follows. 

* Quick Hit Ultra Pays Eagles Peak:(game never loads) always a blank screen. 
* Jinse Dao Dragon: 
Issues with corruption of logo when game is loading.    No apparent affect to game play as of yet, though app in general has shut down unexpectedly a number of times ((regardless of what game is being played on Stardust Casino))

Will keep updates coming as issues arise. 

Thank you for your consideration and resolution of the above mentioned issues. 

👋🙂

### 2/5 — They hook you then screw you

*2021-10-28, version 6.16*

Downloaded this app for the 24 hour risk free play. Won for the first 2 days except it would not allow me to withdrawal any funds. They would deny all attempts to withdrawal without any explanation. After the first 48, I only lost. Don’t waste your time or money.

### 3/5 — Game downloads are very slow

*2021-10-20, version 6.15*

I like it but the game downloads are very slow and when playing it an I  hit for free spins it starts the free spins than it pops up there was a technical error so it keeps me from receiving my free spins and everyone knows when u hit for free spins u are guaranteed to hit for something good stardust please fix the problem please tried of hitting for free spins and not being able it use them.

## Most critical reviews (10 lowest-rated)

### 1/5 — Just black and white

*2022-10-17, version 6.37*

The app only works about 50% of the time correctly. Today it’s only black and white boxes. I can deposit money but I can’t play anything. Love that they can take my money no problem but won’t do anything to fix the app that doesn’t work.

### 1/5 — An absolute scam

*2022-07-25, version 6.33*

Wanna play a live game online and win here? GOOD LUCK LOL. i’ve played on this app, formerly BetFair now Stardust for 3 years. Tonight I was up a fair amount on live blackjack. Every single win I had, I would get disconnected after. I called it out in the live chat, that every win I had, would follow with being disconnected from the table. I would reconnect, place a bet in, and get booted before I can put my bet in, or get my bet rejected due to “low balance”. they absolutely hate winners and kick players out of the loop to throw the shoe off. An absolute sham and a disgrace that they can get away with such a shady tactic to get people who win off their payroll. Losers are worried about going bankrupt because i’m up $90. I’ll stick to coming down to AC to win in person because their online app is straight SAD.

### 1/5 — So Tight

*2022-06-29, version 6.31*

This is by far the worst online casino of them all. Pays out less than the other websites. I won a couple small prizes when I first signed up; now I lose no matter how much money I spend. I don’t recommend. I can’t believe the rating and their slots are legit.

### 1/5 — Service.

*2022-05-20, version 6.28*

They have the worst customer service team they just take all they customers money and not even investing it rite by hiring better customer rep agent to assist people. 
Another thing is their promotion whenever they send you a email it’s about fake promotion just to get you to deposit or come back to lose some more

### 1/5 — Scam

*2022-05-12, version 6.28*

Apparently they won’t post my review explaining how they prevent you from withdrawing your funds IF you’re “lucky” enough to win. I’ve tried every way possible for the past few weeks and have only been given the runaround by their “live” customer disservice which is only a chatbot. Conveniently for these thieves there is no way to contact an actual human to discuss any and all problems you will undoubtedly have. Do yourself a favor and go buy a lighter and just burn your money. At least you’ll have fire. You’ll get nothing but robbed donating it to these crooks. You’ve been warned!

### 1/5 — DO NOT BET WITH BETFAIR

*2022-05-02, version 6.27*

they are a sham. A joke. I’ve played with countless companies and they simply just take your money. I play blackjack and the dealer beats you 8 hands in a row. Seriously? They are a joke!.. and then a developer wants to tell me they’re audited regularly by the state. PAY THEM ON THE SIDE JUST STATE ITS A FAIR SITE. You guys are stealing peoples money. I repeat. HIGHWAY ROBBERY.

### 1/5 — Use to Love it

*2022-03-18, version 6.24*

I had a favorite game. Win or lose I enjoyed playing a particular game here. One day(moths ago) it stopped loading “technical error contact customer support”. Spoke to many different agents saying that someone would fix the problem shortly. Well months have passed and I still can’t play my favorite game. Bull crap! Every other game works for me but the one I want to play. Not happy!

### 1/5 — Scamming

*2022-01-19, version 6.19*

Turst me guys .. it is scaming .. they never let you win .. they take alot of money from me .. they see your money your cards .. and they have option to give you the cards that lost you whenever you bet alot of money .. they are really scammers

### 1/5 — Terrible

*2022-01-13, version 6.19*

I did once like this casino until I noticed all the problems and customer service don’t fix and address my issues. I love playing 88 fortunes and dancing drums but every time during game play a technical error happens, I get kicked out of the game and my pot of coins start over. So I just keep losing all the money I put into these games to raise the pot for it to just disappear. I now can’t play 88 fortunes at all cause it says a technical error has occur and to contact customer support. When I contacted customer support, they have no clue why the issue is so they can’t fix it. I’m just done losing my money here.

### 1/5 — The worst app

*2022-01-03, version 6.19*

Absolute worst app…if you play $1,$5,10 hands you’re fine the minute you start betting $50/$100 hands the dealer hits 20s consistently. When you have a good hand like a 19/20 the dealer hits for 21s. If you actually find a way to bank some money and win a couple hands all of a sudden the dealer wins 8-9-10 straight then you get one good hand then boom right back to the dealer winning again … trash

## Most praised reviews (10 highest-rated)

### 5/5 — Love it

*2022-12-26, version 6.41*

I enjoyed playing and withdrawal process is pretty simple and fast

### 5/5 — Bonuses

*2022-12-15, version 6.41*

I’m on the top level and I haven’t received any bonus or deposit matches. Other casino sites offer much more. I’m very disappointed with Stardust incentive program’s.

### 5/5 — Customer Service

*2022-11-09, version 6.38*

I just took a survey…..the survey asked me two questions…..to I enjoy Stardust Casino and do I love Stardust Casino….the answer to both questions was yes….the question they didn’t ask was….are you happy with the customer service at Stardust Casino….the answer is No….a big No!!!!   I love FanDuel Sportsbook and Stardust Casino….but I am not happy with the customer service at all….NOT HAPPY!

### 5/5 — Cool

*2022-08-29, version 6.35*

Need more games more jackpots but other then that it’s fine it’s a cool casino app to just play sometimes & hopefully get lucky

### 5/5 — Not Right

*2022-07-25, version 6.33*

This game is nothing but a fraud since it has became stardust casino . They really don't want to pay when you when and I really think that have people monitoring when your winnings because then the game starts to have issues. I was playing chicken fox and I had got 15 free spins and the 12 spin it frozed up . The game was completely out of service for 5 weeks . And the money I did win they never credited my account. I sent screenshots and  even a video. I have lost a lot of money on this app I expect when I win , I'll receive my winnings but nope. Y'all need to do better and give me my $50 winnings I have won .

### 5/5 — Go!

*2022-04-16, version 6.25.1*

Better than any other casino app I’ve used

### 5/5 — It's all about LUCK!

*2022-02-25, version 6.22*

What a wonderful world it would be if these apps were designed to automatically just give money. If that's what you're expecting, you will be disappointed. This is gambling, and it is possible to win on this site. I've spent a lot of time gambling online and on land. My last win here last week was $5,466 and $639.  The key is to cash out while you're up.  And if the dealer is giving you a beating, change dealers, change games.  I've won $19,647, before that $4,000. Stardust has assigned me a really nice vip host.  Overall for the year, I have a net loss. But I'm hoping to change that.  Lucky days and unlucky days, I try to bet more on my lucky days. Sometimes l make the mistake of being greedy, like winning $2,200 and not cashing out (the dealer gave me 10 good hands, then 10 not so good hands)....That's what it is, the games on this this site are fair, it's possible to win, but more probable you'll lose, unless YOU are one of those rare gamblers that can always quit while they're ahead! This is one of the best sites for gambling online.

### 5/5 — Nothing but issues

*2022-02-19, version 6.21*

Games won’t load, app abruptly quits. I’ve deleted and downloaded again but the same issues happen. A waste of time.

### 5/5 — Great app good money

*2022-01-30, version 6.20*

Great app and I won a lot of money seriously. And not even being paid to write this. Thanks a lot. Lots of fun. Only wish I could win more.... lol... Get this app!!! And bet responsibly!

### 5/5 — Was a winner

*2021-12-29, version 6.19*

I have been playing over a year and won big 5k.  I haven’t hit big since😂😂😂😂. None of the good game are work what going on

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
