# Stardust Ontario Casino Games — user reviews

> 32 indexed App Store user reviews of Stardust Ontario Casino Games by Boyd Gaming Corporation, rated 4.60/5 from 820 ratings.

- Source: https://appshunter.io/ios/app/stardust-ontario-casino-games/id1606024952/reviews
- App overview in markdown: https://appshunter.io/ios/app/stardust-ontario-casino-games/id1606024952.md
- Rating breakdown: 5★ 668 · 4★ 77 · 3★ 30 · 2★ 2 · 1★ 43

## Newest reviews (11 of 32)

### 1/5 — Hollow

*2026-05-14*

I don’t see a reason why you would play here other casinos have better offers they have the same games. Stardust do have free plays but everything they give will come with a 35x play through tag its a waste of time I already knew what I put in on the first offer I was not getting out I was ready to burn $20 it’s just as I expected 🤣🤣🤣 anyways the only reason I would recommend this place if you play fake casino games with no cash out come here. If I have $100 to play with no deposit offers just raw gambling I would not come here you’re better off playing at Fandul or bet mgm because you know if that 100 got burned it’s not wasted you build up THEO in turn apps like FD and MGM will swing you free bets with 1x play or even in MGM 15x play is playable because you are not restricted to just playing slots.

**Developer response:** Thank you for taking the time to share your detailed feedback. We understand that promotional structures and wagering requirements may not appeal to every player, and we appreciate hearing different perspectives on the overall experience.

Our promotional offers, including applicable playthrough requirements, are disclosed in the terms prior to opting in so players can decide what best fits their style of play. We also continue working to provide a variety of games, promotions, and entertainment experiences for our players.

We appreciate your honest feedback and will be sure to share it with the appropriate team for review.

### 1/5 — Stay away from slots

*2026-05-13*

Probably one of the worst casino apps I’ve ever played! Stay away from this one if you wanna see any money return.

**Developer response:** We’re sorry to hear about your experience and understand your frustration. Online casino games are designed for entertainment, and all game outcomes and payouts are determined randomly through certified systems. Because of this, results can vary significantly, and wins are never guaranteed.

We appreciate your feedback! Have a wonderful day!

### 1/5 — This is scam

*2026-03-15*

They added bonus even tho I didn’t chose and wouldn’t let me withdraw my money!!!! Bad faith

**Developer response:** We’re sorry for the frustration. This is not the experience we want for our players. In some cases, bonuses may be automatically applied based on eligibility, and they do come with wagering requirements that must be completed before a withdrawal can be processed.

That said, we’d be happy to review your account and clarify what happened, as well as explore any available options. Please reach out to our support team so we can take a closer look and assist you further.

### 1/5 — Stupid app

*2026-02-27*

Don’t bother they steal money

**Developer response:** Thank you for sharing your experience! We’re so glad to hear you had a great win—turning $10 into $300 is definitely exciting. 
We appreciate you giving us a try and hope you continue to enjoy the games. If you ever need anything, our support team is always here to help.

### 1/5 — Stardust

*2026-02-13*

Worst casino game out there if you want to continuously loose money then this is for you?

**Developer response:** We’re sorry to hear that your experience has been disappointing. Game outcomes are determined by certified random number generators, so results can vary for each player. We hope lady luck turns in your favor soon. Have a great day!

### 1/5 — Do Not Use

*2026-01-25*

This is by far the worst casino ever; it’s a huge scam. I did not get my free spins upon first deposit because it would have been a significant amount;over 200. When I contacted customer service, they told me they told me that I had not selected this option yet it is pre-selected for me when you go into the promotions. You have to opt out of it for it not to go through. Magically, got it on the promotion second deposit because it was only 50 free spins. 

Do not take advantage of any deposit bonus promotions, especially those with matchup amounts. The casino freezes the bonus amount and your deposit amount. There is no shared winnings so anything you win goes back into the withheld money and even though they tell you they will release your money so it can be withdrawn when you have completed the required play through as per the bonus, that is not true. They do NOT release your money. You are forced to spend all your deposit money and any bonus money they provide. It’s a huge money grab for the casino as they are the only ones winning. They get your complete deposit amount for free! You are basically just handing them over your money on a false premise.  I’ve never played a casino where you can’t withdraw the money you put in. It’s your money!!! All other casinos will forfeit the bonus money if you withdraw your own money, but not this one; this one is designed to take your money.

STAY AWAY FROM THIS CASINO!

**Developer response:** We’re sorry to hear that you were disappointed with your experience. We understand that bonus terms and wagering requirements may not be the right fit for every player, and we appreciate you sharing your feedback. Our promotions are subject to specific conditions that outline how bonuses and deposits are handled once a bonus is accepted. If there was any confusion, our Support team can review the details of your account and provide clarification. Your comments have been shared with our team as we continue to evaluate and improve the player experience.

### 1/5 — Scam

*2025-08-12*

Don’t play it’s a scam !!!

**Developer response:** Hello, Our games use a Random Number Generator therefore RNG has no knowledge of the results of the previous game session nor can it be altered to favor certain players. We hope luck is in your favor soon.

### 1/5 — !!!!BEWARE!!! ABSOLUTE SCAM

*2025-08-03*

WOW, guys who wish to download this app DO NOT. I repeat DO NOT. I was told by the agent to deposit more gen 25 and my reward would be higher for my referral promotion. She also told me I’d be reviewing it like 5 times not to mention. I get an email saying I was finally verified (after 2 days of waiting not to mention) I deposited my money, (a large sum)then read an email saying they are not granting me my promo. So the agents make yoh deposit large amounts, and then you will get an email not getting and free promo.  Just off the start you see this app and the agents in them are all In on it. This app is absolutely crazy I will most def be contacting support to get a refund.  They make you play your deposit just to tell you you can’t get a promo, AFTER THEY TELL YOU YES 5 TIMES.  Please shut this app down I’ll be trying to report it, and I’ll warn people on other websites this app is such a scam. Please people DO NOT I REPEAT DO NOT DOWNLOAD. I probably won’t get my money back but I’ll be letting everyone in the internet this app is such scam. Thank you “Michael” for setting this up and taking people’s hard earned money.  I cannot believe I just got scammed by these people. And agents (Sophia) if you ask for help they kicked me out of the chat and shut off my live chat option 🤣 just warning everyone

**Developer response:** Hi, thanks for the comments. We would like to investigate this further. Please write to us at support@on.stardustcasino.com with the subject "Attn: Manager" and our senior support team members will review and get back to you.

### 1/5 — RTP Catastrophe

*2025-06-17*

I’ve seen games be bad, but I’m not sure I’ve witnessed games and slots be so bad. I can guarantee you if you play a game like Sweet Bonanza you are guaranteed to lose your money, even though the game has a lower volatility. Not sure how, but it happened. Bought 10-12 bonuses on that game and I’m not sure I won more than $10, even on $100 features, it was crazy.

**Developer response:** Hello, Our games use a Random Number Generator therefore RNG has no knowledge of the results of the previous game session nor can it be altered to favor certain players. We hope luck is in your favor soon.

### 1/5 — Horrible casino worst agents

*2025-05-15*

Rude agents no hep what do ever treat you with disrespect the withdrawl time is supposed to be a fast withdrawal but you won’t get ur money for well over 24hrs if that worst casino I’ve seen yet

**Developer response:** Hi Jay, sorry about your experience. Please send us an email to security@on.stardustcasino.com and we will help you with your withdrawal right away.

### 1/5 — Anne

*2025-05-07*

Tight Machines

**Developer response:** Hi Anne, sorry to hear about your experience. Hope you hit a winning streak soon

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam

*2026-08-20*

Worst online casino ever they want to wager 10x of the winnings then only can withdraw the money out most pathetic online casino shut it down stardust team stop scamming people.

**Developer response:** We understand your frustration with the wagering requirements and withdrawal process. Our goal is to make these requirements clear and provide a fair experience for our players. If you’re having an issue with a specific withdrawal or account, please reach out to our Support team so we can review the details and assist you.

### 1/5 — New player deposit so fun

*2026-08-13*

0.2to06 120 dollar no bonus, take my new player deposit and please go,no fun at all low rate pay

**Developer response:** We are sorry to hear that your experience was disappointing. Please contact our support team so we can review your account and deposit details and help address any bonus issues you are experiencing. We would be happy to look into that for you.

### 1/5 — SCAM!!!!!!!

*2026-07-12*

Hello, all the horrible reviews are TRUE! I tested this app with Fan duel and Play Ojo. I have spent about 1900 on this app to chase and see how long it would take to get anything at all. The other two were fun and actually gave some good
Bonuses and payouts. This one right here is just HORRIBLE and a total scam. They should be banned from operating and fined for being a such a scam. When withdrawing you have to wait 1-3 days for the few dollars you have left. What  a JOKE

**Developer response:** Thank you for taking the time to share your feedback. We understand that a gaming experience can be frustrating when results are not what you hoped for.

Our games are provided by licensed gaming partners and operate using certified systems designed to ensure fair and random outcomes. We also understand that withdrawal timing is an important part of the player experience, and processing times can vary depending on the withdrawal method and required review steps.

We appreciate you sharing your concerns and would like the opportunity to better understand your experience. Please reach out to our Customer Support team with any additional details so we can assist. Thank you for your feedback as we continue working to improve the player experience.

### 1/5 — Don’t believe the 5 star reviews

*2026-07-11*

Fake scam, games are extremely rigged. Live dealer is not random, they edit cards using augmented reality. Stay away from

**Developer response:** Thank you for sharing your feedback. We're sorry to hear that you had a disappointing experience. We understand that it can be frustrating when game results don't go the way you hoped.

Our live dealer games and casino games are provided by licensed gaming partners and operate using approved technology and testing standards to ensure fair and secure gameplay. Live dealer games are streamed in real time and outcomes are determined through the same rules and procedures used in a traditional casino environment.

We appreciate you taking the time to share your concerns

### 1/5 — Scam

*2026-07-02*

Dont download i spent $600 and all slot games are rigged fraud and scam. Never expect to win.

**Developer response:** Thank you for sharing your feedback. We're sorry to hear that you had a disappointing experience. We understand how frustrating it can feel when your gameplay results don't meet your expectations.

Our games are provided by licensed gaming partners and use certified systems designed to ensure fair and random outcomes. While wins and losses are a natural part of casino gaming, we know every player experience matters.

We appreciate you taking the time to share your concerns

### 1/5 — Cheaters

*2026-07-01*

This casino steals!!!!! Sometimes they think your not paying attention to your balance, I have video I am sending to igaming of this I won on a just a regular spin my balance was 89 dollars I won 9 dollars and it was not loaded the balance stayed at 89 dollars. This casino has done this several times, make sure if you play here keep your eyes on your balance. This pathetic casino steals!

**Developer response:** Hi there, please reach out to us at support with more information including game and date/time so we can check this for you.

### 1/5 — Very Disappointing Experience

*2026-06-29*

had a very disappointing experience with this casino. I was playing during a jackpot event, and just as I had a real chance of winning, I was suddenly removed from the game for no valid reason. Because of this, I lost the opportunity to win the jackpot.

This feels extremely unfair and raises serious concerns about the casino’s fairness and reliability. I would not recommend playing here unless they can explain what happened and treat their players fairly.

**Developer response:** Hi there, we are sorry to hear about your experience. Please reach out to us at support so we can assist with the issue.

### 1/5 — Unable to open free spins

*2026-06-14*

I have connected with the agent letting them know that I have not been able to open and use my free spins several times. I have a free spin right now that won’t allow me to play and times this by 20. So now I’m hoping you will see this on your review to fix it as your agents have not

**Developer response:** We’re sorry to hear about the issues you’ve experienced with your free spins not opening properly.

Free spins are designed to activate automatically, so if they are not launching, it may be related to a temporary app issue, connection problem, or an update requirement. We recommend ensuring your app is fully updated, restarting your device, and trying again on a stable internet connection.

We also understand your frustration with having to contact support multiple times. We appreciate you bringing this to our attention, and we will ensure this is reviewed further.

If the issue continues, please reach out again ATTN:Manager

Thank you for your feedback.

### 1/5 — Glitching

*2026-06-12*

So far app keeps randomly login me out. Can’t even play a game first. 

Finally got the promotion to work properly only to find out they will not release the money you won in the bonus. 

No you have to jump through hopes to cash out your bonus plus if you play a wager game they deduct from your deposit and not your bonus first. 

They stole 50cents from me

**Developer response:** We’re sorry to hear about the inconvenience you experienced with being logged out.

To help improve stability, please ensure you’re using the latest version of the app from the App Store or Google Play, and that your device’s operating system is fully up to date.

Regarding promotions, bonus winnings typically include wagering requirements and specific terms that must be completed before any funds can be withdrawn. All promotional details are displayed prior to opting in to ensure transparency.

If you ever need help understanding a promotion or require assistance with your account, our support team is always happy to help.

### 1/5 — Dishonest stardust

*2026-06-06*

I have had this app for quite sometime now. However every time I deposit for a bonus there is an issue. I never receive them or what the bonus says and what you get are two different things. Recently I deposited money to get 50 free spins.After depositing I never got the spins I contacted customer service and they gave me three different reasons each email why I did not receive them. I would not use this app there customer service is terrible and the play through is ridiculous. I would instead mgm,Betty or FanDuel. They actually have customer service and are honest. Hope this help. I wish I could give this app -10 stars but however 1 is the lowest allowed. Shouldn’t even get a 1 star review.

**Developer response:** Sorry to hear about your experience.

Promotional offers like free spins are subject to specific eligibility and wagering requirements, which are outlined in the offer terms. If there was confusion or inconsistency in the support responses you received, that’s not the experience we aim to provide, and we apologize for the frustration this caused.

We take feedback about both promotions and customer support seriously and will share your comments with the appropriate teams for review. If you like, we would be happy to take another look at your account details to ensure everything was applied correctly. Please reach out to ATTN:Manager

## Most praised reviews (9 highest-rated)

### 5/5 — Actually not bad

*2026-08-21*

I thought this was a bad online casino because of its roll over 20x play but they drop some good promos from time to time that will get me to play with stardust I judge to harshly in the beginning you can actually have some good extra freebie play but one thing I gotta add is that they need a loyalty program for now I say it’s worth a try to see if it fits your gambling style.

**Developer response:** Thank you for taking the time to share your detailed feedback. We understand that promotional structures and wagering requirements may not appeal to every player, and we appreciate hearing different perspectives on the overall experience.

Our promotional offers, including applicable playthrough requirements, are disclosed in the terms prior to opting in so players can decide what best fits their style of play. We also continue working to provide a variety of games, promotions, and entertainment experiences for our players.

We appreciate your honest feedback and will be sure to share it with the appropriate team for review.

### 5/5 — Stardust Ontario Casino is top notch!

*2026-08-13*

Stardust Ontario Casino is top notch! I’m really enjoying this place! Seems like a diamond in the rough to me. I’ll be a lifer for sure!

**Developer response:** Thank you so much for the fantastic review! We’re thrilled to hear you’re enjoying Stardust Ontario Casino and that you’ve found it to be a diamond in the rough. We truly appreciate your support and look forward to welcoming you back!

### 5/5 — Best

*2026-02-28*

Best platform ever best return rates

**Developer response:** Wow! thank you for the amazing review! We’re thrilled to hear you’re enjoying the platform and your experience with our return rates. Providing a fun, fair, and rewarding gaming experience is always our goal.

We truly appreciate your support and look forward to keeping the great times going!

### 5/5 — One of  the better apps

*2026-01-16*

Referred some friends had some fun and cashed out more then I put on I’m replaying this app more

**Developer response:** Thanks for sharing — we’re really glad to hear you had fun and that the referral bonus worked out well for you. It’s great to know you and your friends enjoyed the experience and were able to cash out successfully.

We appreciate you choosing to play with us and look forward to having you back. If you ever need help or have questions, our support team is always here.

### 5/5 — Not great

*2025-10-20*

Never take the bonus, because you have to use it all up in order to get paid anything for your withdrawal, also the game selection on this site isn’t that great

**Developer response:** Hi, we're sorry to hear that you did not have an enjoyable experience. We do offer several promotions with different wagering requirements. All of our promotions/wagering can be found on the site for your reference. If you should ever have any questions regarding wagering please reach out to customer support team, they would be happy to assist.

### 5/5 — Love the site

*2025-08-17*

Play through on promotions are ridiculous and hard to ever finish

**Developer response:** Hello, We appreciate your feedback. We will forward this to our Marketing team. They are always working on improving our future promotions. Thank you very much.

### 4/5 — Wager requirements are a little too high

*2025-09-12*

Love the app and variety of games it has to offer. However the deposit match bonuses having a 35x on the bonus PLUS your initial deposit seems almost impossible to hit.  50 bucks in plus the bonus 50= 100 total and to wager a whopping 3500 dollars and not lose it all is quite literally impossible in my opinion

**Developer response:** Hello, thank you for your feedback, glad you are enjoying the game selection! We will note your feedback for our marketing team regarding the play through. Have a great day

### 4/5 — New member

*2025-07-31*

Their games are fun with different varieties

**Developer response:** Thank you for the great review. We are glad you enjoyed our site :)

### 4/5 — Play

*2025-07-20*

I like the games and good app no glitches

**Developer response:** Hi Louy, I am sorry about your experience. We will work on making the games more appealing to our players. Please write to us at support@on.stardustcasino.com if you have any questions.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
