# StarHub Business Manager — user reviews

> 32 indexed App Store user reviews of StarHub Business Manager by StarHub Ltd, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/starhub-business-manager/id1413690570/reviews
- App overview in markdown: https://appshunter.io/ios/app/starhub-business-manager/id1413690570.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (18 of 32)

### 1/5 — Slow to load and buggy

*2023-11-24, version 4.46*

Real time information should be the core principle for a telco furthermore for the business front customers. However, this SBM app falls short of a quality service. The user usage is not up to date (mine is not updated for 5 months) making this function useless. The app also runs very slow regardless on wifi or 5G network.

StarHub needs to do better in this service area to provide a better service experience.

### 1/5 — Usage unfriendly

*2023-11-16, version 4.46*

The most difficult application I ever use before

### 1/5 — can't see roaming rates

*2023-11-02, version 4.46*

app asks me to insert business sim card when it's already inserted. superb

### 1/5 — Hopeless app and company

*2023-10-15, version 4.46*

Cannot activate data travel and I spent most of my time listening to computer talking when I need call support. Looking forward to change telco once contract is up.

### 1/5 — One of the worst app

*2023-08-12, version 4.46*

The worst user experience ever … and yet this is for business user, i can’t describe how dissatisfied and disappointed i am frankly…

### 1/5 — Worst app in history

*2023-07-17, version 4.46*

Is there a negative star for this option? 
Giving 1 star is like too kind for this app!
Always error and error!
You guys sleeping?

### 1/5 — Very Bad App

*2023-06-29, version 4.46*

Very bad App Cannot subscribe DataTravel

### 1/5 — Buggy app for Iphone 14 pro

*2023-02-08, version 4.34*

Do something about the back button. Keep showing black screen. Do get back to me within 5 working days as i would like to know what actions have you taken. If you don’t means you care about customer service.

### 1/5 — Useless APP for such a BIG company

*2022-12-12, version 4.34*

Very laggy
Lot of functions not working.
Tapping the back button works 50/50
You need to close the app and open again if the back doest work.
Multimillion dollar company spent 1k for an app.

### 1/5 — The app that leads you to nowhere!!

*2022-11-22, version 4.34*

Why it is not working and nobody care about it?the symptoms continue for more than 6 months. And still want cooperate client to login web portal instead. 
StarHub has no budget for enterprise team to fix it??

### 1/5 — Can’t use please do something.

*2022-06-18, version 2.28*

Always general error. Can’t use. So disappointed 😞

### 1/5 — HORRIBLE user experience!

*2022-04-04, version 2.28*

User experience has been absolutely frustrating. Features are always not ‘working’ ; fail to add on VAS, inaccurate info presented. No use having the best network coverage but such below par app!

### 1/5 — Lousy app

*2022-01-20, version 2.27*

Most buggy app ever.

### 1/5 — Horrible

*2021-12-16, version 2.24*

One of the worst apps ever designed! Kill it StarHub. Just start fresh.

### 1/5 — Completely rubbish app !!

*2020-07-27, version 1.17*

It has been a complete joke from the start, and continues to be absolutely rubbish.

Everytime you think you have encountered every error possible, it will never fail to amaze you with new problems!

### 1/5 — Can’t check data usage

*2020-03-23, version 1.1.4*

Lousy apps ever! Almost everyday can’t see data usage when I go in to the apps!!

### 1/5 — Sadly waste of space.

*2019-09-01, version 1.0.7*

Title says all

### 1/5 — StarHub? What a joke

*2019-05-30, version 1.0.5*

If not my company use this, I will never touch StarHub. Also the other company start with “S”. Both Ss are the worst provider in Singapore. Good luck...

## Most critical reviews (10 lowest-rated)

### 1/5 — Takes forever to load main menu

*2026-02-01, version 4.102*

The app is seriously bad and takes forever to login.

### 1/5 — This app sucks so much it’s not funny

*2025-12-16, version 4.102*

Basically this app sucks. It’s so laggy in the loading. Most of the time you can’t access the full options.

### 1/5 — Loudest App Ever

*2025-11-29, version 4.102*

Takes forever to load and is always glitchy for years! No improvements! Worse than dinosaurs.

### 1/5 — 差

*2025-09-09, version 4.89*

I suggest that the developer please review it again. I took wasted my 5 minutes to write this review. 
I hope you can follow up.

### 1/5 — Awarded worst telco App in Singapore

*2025-09-02, version 4.89*

I’ve been a customer for so long and as long as I’ve been using this app, it has been that bad. 

Latest update - the OTP login doesn’t even work. Total waste of resources. 

The password expires and the app doesn’t even support resetting. 

Don’t waste your time if you’re thinking of porting over and want a decent telco app to monitor your usage.

### 1/5 — Not working

*2025-06-11, version 4.89*

Not working at all. After OTP login, show you an empty page.

### 1/5 — Inconsistent

*2025-01-07, version New ver*

This App has very poor and inconsistent performance. In my experience it is not reliable and has left me locked out and without roaming service whilst overseas on several occasions.

### 1/5 — Password expired in less than a month

*2024-09-23, version 4.46*

Poorly designed app, password expired after a month and no way to reset password. Got log out for nothing and forever

### 1/5 — Legitimately worst app in the store

*2024-09-09, version 4.46*

Just everything about it is awful

### 1/5 — Slow to update

*2024-02-13, version 4.46*

Come on Starhub. This app hasn’t been updated in 8 months and there are people who rely on the SBM to perform management tasks. 
For a telco that’s been around since the 90s, you could really do better. Is there even anyone looking after the app?

## Most praised reviews (2 highest-rated)

### 2/5 — Iphone 14 pro Max IOS 16.2 Back function not working

*2022-12-28, version 4.34*

The back function “<“ on the top left hand corner on Iphone 14 Pro Max is not working. The “<“ function should not be on the status bar as it cannot be tapped to go back.. Can please check and resolve it. Thanks

### 2/5 — Fixing required

*2021-11-29, version 2.11*

App keeps prompting ‘General Error’ 
User can only view details once and upon next attempt to open the app again the error will be prompted and relogin is required.

Does not seem stable compared to competitors app.pls fix this soon

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
