# StarHub Prepaid App > Mobile app for managing prepaid accounts, tracking usage, and activating plans. (iPhone/iPad app by StarHub Ltd.) - Source: https://appshunter.io/ios/app/starhub-prepaid-app/id981031677 (this page in markdown: same URL + `.md`) - Developer: [StarHub Ltd](https://appshunter.io/developer/306570747) - Category: Utilities - Price: Free - Rating: 2.00/5 from 23 App Store ratings · 43 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 42 MB - Languages: American English - Released: 2015-04-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/starhub-prepaid-app/id981031677/reviews.md ## What is StarHub Prepaid App? An all-new StarHub Prepaid App that lets you manage your prepaid account with ease, anytime, anywhere. And you can use it without any data charges. Yep, you heard us right. The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. A few simple taps on your phone, and you can do so much more with your prepaid account. With a clean, new interface that is simple and fuss-free, the StarHub Prepaid App gets you better equipped for your prepaid needs, on-the-go.   Key features: • Track your usage: Stay updated on your prepaid credit and data balances, and check your usage on-the-go. • View account transactions: See what transactions you’ve made for the past 30 days, and track your expenses. • Running low? Top-up, activate data plans and packages wherever you are, it’s that convenient! • Set up your phone for overseas roaming, right within the app and you’re ready to fly! • Who doesn’t like rewards? Enjoy exclusive in-app top-up promotions and rewards, so keep checking back! ## Key features - Track prepaid credit and data balances - View account transactions for the past 30 days - Top-up credit and activate data plans - Set up overseas roaming - Access exclusive in-app promotions and rewards ## Recent user reviews (10 of 43) All indexed reviews: https://appshunter.io/ios/app/starhub-prepaid-app/id981031677/reviews.md ### 1/5 — No longer works?! *2025-11-17* Is there a replacement? 5G? ### 1/5 — Worthless App! *2025-06-20, version 2.13.2.3* Last night I top-up $20 to my main credit, this morning I also top-up $10, none of them work.This StarHub Prepaid App does these things on purpose to annoy me. Worthless App ever happens! ### 1/5 — Mandatory updates too often *2025-01-20* Every 2 weeks or so, the app requires mandatory update. Followed with re-login and all of the hassles. I only use this app to top up my balances, and there aren’t many things that you can do with the app anyway. What’s with all of the updates? Why can’t they just create a simple app and only require updates for extended features? ### 1/5 — Why is this app always malfunctioning? *2024-01-05* Oh yeah, it’s Starhub. ### 1/5 — Bad Version, can’t even use ?? *2023-12-26, version 2.12.0* This new version Crash my App ! Frozen, can’t even log on ?? Just ask for agreement, start tour & when let’s start, it hangs !! Frozen ### 1/5 — Worst App Ever *2023-12-22* Every time I try to use the app it is frozen. I had to wait a century for it to prompt between the Login page or the Error message. Can’t even properly top up my balance now. ### 1/5 — awful app, expensive service *2023-11-08* the app never works properly for me outside of singapore. data is expensive, and if your plan runs out they charge an exorbitant amount for data to run through your balance as quickly as possible. international calls are very expensive. avoid starhub :/ ### 1/5 — Stop asking me to re-login!! *2023-11-01* Why do I have re-authenticate every time you update your app since I am still using the same device? I am using your prepaid SIM card in a mobile wifi device for my kids and it is tedious to get the OTP every time you upgrade your app. I have renewed the prepaid plan a number of times and I think I am a low risk customer. Time to go looking for another prepaid provider… ### 1/5 — Awful to use and never up to date *2023-10-13* balances are never current and data offers are misleading and convoluted ### 1/5 — Logging in again, again and again *2023-07-29* Hi Starhub team, I don’t understand why do I need to login with OTP every time you decide to upgrade the app. I am using the same device to purchase the exact same plan every month… 🤷🏻‍♂️ Then I am prompted again to enter the payment’s OTP… which is silly. It is me!! ## Frequently asked questions about StarHub Prepaid App ### What does the StarHub Prepaid App do? The app allows users to manage their prepaid mobile account with ease. You can track your credit and data balances, view past transactions, top up your account, activate data plans, and set up overseas roaming directly within the app. ### Is the StarHub Prepaid App free to use? Yes, the app is free to download and use. Furthermore, you can use the app without incurring any data charges, making it convenient to manage your account anytime, anywhere. ### What are the key features of the app? Key features include tracking your prepaid credit and data usage, viewing your transaction history for the last 30 days, topping up your account, activating data plans, and configuring your phone for overseas roaming. It also offers exclusive in-app promotions and rewards. ### Can I use this app if I'm traveling overseas? Yes, the app is designed to help you manage your prepaid account even when you are overseas. You can set up your phone for overseas roaming directly within the app, ensuring you are ready to go before you fly. ### How can I top up my prepaid credit using the app? The app makes topping up your prepaid credit very convenient. With just a few simple taps on your phone, you can easily add credit to your account, activate new data plans, or purchase packages wherever you are. ## Version history (last 5 releases) ### 2.13.3.2 — 2025-08-06 We're continually improving the StarHub Prepaid App to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance. ### 2.13.2.3 — 2025-01-16 We're continually improving the StarHub Prepaid App to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance. ### 2.13.0 — 2024-12-23 We're continually improving the StarHub Prepaid App to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance. ### 2.12.1 — 2024-06-20 We're continually improving the StarHub Prepaid App to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance. ### 2.12.0 — 2023-12-20 We’re continually improving the app to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance. ## Apps similar to StarHub Prepaid App | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Singtel app](https://appshunter.io/ios/app/my-singtel-app/id1054859191) | 4.0 (2,099) | Free | Utilities | | [SP: Utilities & EV Charging](https://appshunter.io/ios/app/sp-utilities-and-ev-charging/id596749130) | 4.1 (102) | Free | Utilities | | [Hotlink](https://appshunter.io/ios/app/hotlink/id920042643) | 3.8 (212) | Free | Utilities | | [ScamShield](https://appshunter.io/ios/app/scamshield/id1497144087) | 2.0 (1) | Free | Utilities | | [MyRepublic](https://appshunter.io/ios/app/myrepublic/id1335560926) | 2.4 (14) | Free | Utilities | | [Circles.Life Singapore](https://appshunter.io/ios/app/circleslife-singapore/id1056007095) | 4.4 (86) | Free | Utilities | ## More apps by StarHub Ltd - [Digital Voice](https://appshunter.io/ios/app/digital-voice/id403422237) - [StarHub App](https://appshunter.io/ios/app/starhub-app/id470460379) - [StarHub SmartUC](https://appshunter.io/ios/app/starhub-smartuc/id1132019392) - [StarHub Business Manager](https://appshunter.io/ios/app/starhub-business-manager/id1413690570) - [giga! Best Telco in an App](https://appshunter.io/ios/app/giga-best-telco-in-an-app/id1457930779) All apps by StarHub Ltd: https://appshunter.io/developer/306570747 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*