# Starion Bank Digital — user reviews

> 20 indexed App Store user reviews of Starion Bank Digital by Starion Bank, rated 4.70/5 from 1,011 ratings.

- Source: https://appshunter.io/ios/app/starion-bank-digital/id732244885/reviews
- App overview in markdown: https://appshunter.io/ios/app/starion-bank-digital/id732244885.md
- Rating breakdown: 5★ 858 · 4★ 95 · 3★ 32 · 2★ 6 · 1★ 20

## What do users think of Starion Bank Digital?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- 💡 Convenient mobile banking
- 🚀 Smooth and fast app

**Cons**

- 🐛 Frequent login issues
- 🐛 Glitchy and laggy app
- 🐛 Unreliable performance

**Commonly reported bugs**

- App crashes on iOS 14.5
- Online bill pay not working after update
- Login issues and password reset problems

**Most requested features**

- Check deposit with photo
- Account alert setup in mobile app
- Fingerprint/biometric login

## Newest reviews (1 of 20)

### 3/5 — Works when it wants to

*2015-08-28, version 4.6.37*

I've had this app for a while now, and it's very convenient, fast and easy. What I don't like is that you never know if it's going to work properly. It's starting to happen more lately.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible Experience

*2026-03-12, version 25.2.1*

Worst experience at a bank in 35 years.

### 1/5 — Slow and Glitchh

*2026-03-11, version 25.2.1*

Ever since the updated a few months back, the app is extremely laggy and glitchy. I also find that it will not let me log in quite frequently.

### 1/5 — Slow app

*2025-10-09, version 25.2.0*

It’s so slow the old app was much better

### 1/5 — Bad setup

*2025-04-07, version 24.2.60*

This is the second time where the app won’t let me log on because it says my password doesn’t work. I try to reset it and it sends the confirmation email, but I never get it. I call customer service and they don’t answer or we’ll hang up. This app is pretty much useless and to do online services.

### 1/5 — terrible app

*2024-01-06, version 23.1.72*

the app is always having issues or down

### 1/5 — Crashes upon open

*2021-02-23, version 20.2.50*

Since ios 14.5, I can no longer open the app.

### 2/5 — Update not successful

*2020-03-13, version 19.3.20*

Since the update one month ago, the online bill pay is not working. I was told to periodically check it throughout the day as it may or may not work sometimes. It hasn’t worked yet. Please fix it.

### 2/5 — Always a problem

*2019-05-25, version 18.4.60*

This app is only helpful when it’s actually working. About 2 times a month it signs me out and doesn’t recognize my username or password. Almost not worth having the app for. Especially when you are in a hurry and going on a trip in 2 days. Not happy.

### 2/5 — Always a problem

*2018-08-20, version 17.3.169*

There is always some kind of issue with their app. It takes forever to load or most often doesn’t even log you in at all. Very glitchy. At least they have mobile deposit.

### 3/5 — This app is frustrating.

*2017-04-13, version 8.0.242*

I know my password and sometimes it works and sometimes it doesn't. Please please allow fingerprint recognition so I don't have to constantly sign in, risk a typo and be locked out. Not an easy app to deal with.

## Most praised reviews (9 highest-rated)

### 5/5 — Love it!

*2025-10-14, version 25.2.0*

Simple, Easy and best banking app!

### 5/5 — Excellent and wonderful services

*2025-01-15, version 24.1.70*

Thank you for being a trusted bank and for improving your services. God bless your business and businesses powerfully, exceedingly and abundantly.

### 5/5 — App banking

*2024-05-31, version 23.2.20*

The app is smooth and simple!! Easy to use on the go!

### 5/5 — Starion app

*2019-10-24, version 19.1.201*

Easy to use

### 5/5 — customer

*2013-12-16, version 4.3.198*

Love the mobile app - it is so convenient and user friendly.

### 4/5 — Great update!

*2014-01-22, version 4.3.198*

I love having a mobile app to access all my Starion accounts wherever I go. So easy to use PopMoney too. I'm keeping my fingers crossed that future updates will include check deposits! 😍 Great app, though!

### 4/5 — Mobile

*2014-01-21, version 4.3.198*

I like the accessibility of this app!! Only comment I have is I wish I could set up account alerts through mobile banking. But it is very easy to use. Glad the bill pay and pop money was added!

### 4/5 — Mobile banking app

*2014-01-15, version 4.3.198*

Love the new app! Especially like the fact that I can pay bills now or use PopMoney. Don't have to remember to pay daycare anymore...I can drop off on Monday and pay her by PopMoney when I walk in. 

Can't wait until I can take pictures of my checks! Thanks Starion :)

### 4/5 — Great app but needs more!

*2014-01-07, version 4.3.198*

This is a great app for most of the things that online banking should offer the customer.  However, it's a shame that it doesn't offer check deposit with taking pics. I have seen this with many other banks and Starion needs to add this. Overall a great 4/5 stars!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
