# Starline Taxis Cheltenham — user reviews > 53 indexed App Store user reviews of Starline Taxis Cheltenham by Starline Taxis Ltd, rated 4.38/5 from 13 ratings. - Source: https://appshunter.io/ios/app/starline-taxis-cheltenham/id1122025514/reviews - App overview in markdown: https://appshunter.io/ios/app/starline-taxis-cheltenham/id1122025514.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (12 of 53) ### 3/5 — due an update *2025-01-31, version 34.6.17* laggy ### 5/5 — Customer service *2024-03-05, version 34.5.18* Professional drivers clean car and on time. Excellent!!! ### 5/5 — Getting home from a meal out *2024-03-02, version 34.5.18* Luxury car, on time, and a great driver! We couldn’t ask for more. Thank-you ! ### 4/5 — Perfect driver, polite, courteous, and prompt. *2024-02-10, version 34.5.10* Great drive home with a competent and polite driver. Would with highly recommend. ### 5/5 — Our journey *2024-02-04, version 34.5.10* Our taxi driver was amazing! He was very considerate when we needed to add an extra drop and he was happy to do it no problem, was an extremely lovely man! ### 5/5 — Ali *2024-02-02, version 34.5.10* Ali is kushty driver 👍🏽 ### 5/5 — Very nice driver!! *2024-01-29, version 34.5.10* Excellent ### 3/5 — Trip from Cheltenham town football to home *2024-01-27, version 34.5.10* Felt ripped off 🤬 ### 5/5 — Review *2024-01-17, version 34.5.10* Lovely driver - had a good chat! ### 5/5 — Top Ride *2023-12-31, version 34.5.10* Great app easy to use. Taxi within 5 mins and a lovely driver too x ### 5/5 — Great driver *2023-12-10, version 34.5.10* Chilled and understanding the guy picked me up from a late night at work and made it feel effortless to get home ### 2/5 — Defaults to wrong pickup address *2022-11-26, version 34.0.17* I have to change my pickup address multiple times during any booking and when I called the office to say it had gone wrong the guy at Starline was really rude front he outset, accusing me of putting in the wrong address and aggressive. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2025-01-21, version 34.6.17* It’s not a lot. However I work hard for my money along side paying for Uni. I signed up to this, because I had no other way to get to where I needed to be - it costs £1.01 to sign up. Ok whatever. I did it, apparently it didn’t work. I do it again - this time I’m stuck on loading for 10 minutes !!? I reload, and I see they’ve charged £2.02 from my account. It’s not a lot, but it’s infuriating. Screw you. ### 1/5 — Can’t sign up as ‘mobile number in use’ *2024-07-19, version 34.6.17* I signed up to this app a long time ago, and now I can’t register as it says my mobile number is in use, but I’ve no way to get back into my account! ### 1/5 — Taxi *2024-07-07, version 34.6.15* Awful service I would like to make a formal complaint on my driver please! ### 1/5 — Scam *2024-03-22, version 34.5.18* Charged £1 to register card, not refunded. ### 1/5 — Rude Driver *2024-03-10, version 34.5.18* Rude Driver does not know to communicate properly to customers. We have been discriminated and bullied as he had noticed we're from other country. This is really uncceptable for a country we excepted to be a just and promoting equality among their people😭 ### 1/5 — This app is rubbish *2023-10-06, version 34.3.26* Better off just calling ### 1/5 — Cancelled taxi 4 mins before due *2022-12-03, version 34.0.17* Not local, don’t know the area.. driver was on way, we waited outside and the driver cancelled 4 mins before arriving! App deleted, we come to Cheltenham a lot and will never use this firm again. Luckily pre booked with another firm for 30mins later as read the reviews ### 1/5 — Terrible doesn’t work *2022-07-21, version 33.6.20* Terrible app, couldn’t register my card and then it wouldn’t let me book a taxi for a later time. Buggy app. Even more frustrating as a Starline taxi driver had told me of for using Uber and said to use this app as it’s cheaper- definitely won’t be !! ### 1/5 — Slow app *2022-06-19, version 33.5.37* If you have any issues with the app, the company will ban you from using the services and just cancel every taxi you order. Use another company ### 1/5 — Useless service *2021-12-09, version 33.4.27* Booked taxi in advance but arrived 20 minutes late. What is the r point of offering this service if you can’t commit to do it? ## Most praised reviews (10 highest-rated) ### 5/5 — Denise *2025-04-17, version 35.1.9* Nice car and v clean, appreciated thank you!😊 ### 5/5 — Return from races *2025-04-16, version 35.1.9* Great trip. No loading of price during busy racecourse pickup. Good info on whereabouts of driver & eta. Pleasant guy & comfey ride ### 5/5 — Appreciation *2025-03-26, version 35.1.9* Thank you so much Baqer…..I met my bus…..you are truly amazing. ### 5/5 — Great service *2024-12-20, version 34.6.17* Great service from driver and Terri who works at Starline is amazing 👌🏻👌🏻 ### 5/5 — Very polite *2024-11-14, version 34.6.17* Despite me requesting extra pickups the driver was very polite. Saved us from 3 cancelled Ubers :-) ### 5/5 — Excellent service *2024-10-04, version 34.6.17* Arrived on time. We had to change route last minute, and was not a problem. Thank you ### 5/5 — Excellent!!! *2024-07-13, version 34.6.17* Swift driving and he got me in time for my coach in less than 5 mins. Very considerate! ### 5/5 — Thank you *2024-05-25, version 34.6.11* Lovely gentleman, good start to the day :-) ### 5/5 — Premium service *2024-03-29, version 34.5.18* Professional ### 5/5 — Very helpful *2024-03-29, version 34.5.18* Driver was really helpful & made extra effort to accommodate needs of my elderly mum --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*