# StarPhoenix — user reviews > 50 indexed App Store user reviews of StarPhoenix by Postmedia Network INC.. - Source: https://appshunter.io/ios/app/starphoenix/id406393011/reviews - App overview in markdown: https://appshunter.io/ios/app/starphoenix/id406393011.md ## Newest reviews (17 of 50) ### 1/5 — Crashes all the time *2021-03-12* Super slow to load, if it loads at all, and then crashes frequently. ### 1/5 — Freezes *2021-03-06* App used to work great now it freezes constantly tried deleting and still awful. Uninstalled! ### 1/5 — Was good. Now it sucks *2021-03-05* Used this app for years. Just now read the reviews and that’s exactly what’s happening. Blank white pages. Freezes and shuts down my phone. Not sure why but it’d be nice to fix it. ### 1/5 — Major issues *2021-03-01* After update attempting to go to any story gives a blank screen and the phone crashes. Happens on every phone that I can test it on. Do not install this app you will not be happy. ### 1/5 — Worse than before *2021-02-27* Thanks for the update Now the app crashes on load. Or will load but when you click a news item it won’t display anything A bit of advice here. It worked before. Don’t fix it If it ain’t broke That being said. This is still a very bad and slow program. I know script kiddies that could write a better program. ### 1/5 — New update problems *2021-02-27, version 6.0* Since new update app crashes my iPad, too bad as worked great before this. Don’t use anymore. ### 1/5 — Crashes iPhone 11 *2021-02-27, version 6.0* App freezes and crashes iPhone 11. Causes iPhone to restart after black screen. ### 1/5 — Freezes and crashes my phone *2021-02-24, version 6.0* This app is horrible lately. Freezes and then crashes my brand new iPhone. Also uses a lot of battery. Time to delete. ### 1/5 — Crashes *2021-02-22, version 6.0* Since the last update every time I click on a story my phone crashes and then restarts ### 1/5 — Terrible app *2021-02-20, version 6.0* Remove it from the store. Useless. Crashes constantly articles don't load. ### 1/5 — Crashes my iPhone *2021-02-20, version 6.0* Crashes my iPhone ### 1/5 — Latest update *2021-02-19* Need to go back to the drawing board on this update. Click on a story and ... nothing (white page). Does anyone try / test the app before releasing it? ### 1/5 — Constantly freezes *2021-02-18, version 6.0* Always freezes, rarely able to read the posted articles because it’s so slow and freezes so often. ### 1/5 — Freezes up *2020-01-15, version 4.8.1* This app is brutal, freezes up daily for the last few months with no updates or fixes Terrible ### 1/5 — Falling Apart *2019-12-13, version 4.7* Used to be my go to app for local news that I used daily, but now it’s constantly frozen. ### 1/5 — Keeps freezing! *2019-12-08, version 4.7* Too bad Post Media doesn’t read these reviews, because then they would realize the app keeps freezing! ### 1/5 — Locks up every 2 days! *2019-12-06* This app is terrible. For a company that banks all of its profits on digital and gave up on the profitable paper version, you would think this app should work flawlessly. It doesn’t, it locks up every 2 days although it keeps sending news notices that you can’t read. Get your act together or give up on digital and reinvest in the paper product. ## Most critical reviews (10 lowest-rated) ### 1/5 — Archaic Reporting *2024-04-10* Too bad how this paper got ruined. It’s just full of left wing NDP complaining about something every day. We unsubscribed as it was a waste of money to daily read about left wing, anti government rhetoric. I couldn’t imagine any company wanting their company ad to be seen in relation to this ‘newspaper’. ### 1/5 — The new updated app is worse than the old app *2024-04-07* This new app is a mess and is missing stuff like the obituaries ### 1/5 — Boooo *2024-04-04* The most recent update makes this app more complicated to navigate than the simpler looking previous version. While this update provides access to other sources of news within this media group, it’s absolutely more effort to use. The elimination of dark mode viewing is also a MAJOR disappointment…. Will seek out other sources for my local news needs moving forward. ### 1/5 — App does not recognize account updates *2022-02-25* My account was out of date so subscription was not renewed. I made phone called to correct this and renew my subscription. That lasted about 10 days App still does not recognize my renewed subscription and directs me to iTunes ignoring my subscription payment. Customers deserve better. I can get access from the website at least today but not the app! ### 1/5 — Its been two years and its still freezes up *2022-02-12* And I can never forward an article. Same problem with their sister apps in Calgary & Ottawa. And good luck ever reading anything on here without a heavy liberal bias. What happened to presenting both sides of an issue and letting the reader decide? ### 1/5 — Very poor *2022-02-08* This app constantly freezes, won’t update, or load story data. I’ve deleted and re-installed this app several times, tried powering down/up my phone and nothing seems to help. ### 1/5 — Always glitches and crashes *2021-12-13* Difficult to use as constantly crashing ### 1/5 — Freeze alert *2021-09-30* Initially froze all the time and now doesn’t load. ### 1/5 — Awful *2021-09-30* This app is so poorly made. It constantly crashes and freezes. ### 1/5 — Horrible newspaper app *2021-03-16* This app is brutal..... the pictures that show up when you click on an article are always wrong. Half the time the article doesn’t even show up, get with the times star phoenix..... ## Most praised reviews (8 highest-rated) ### 3/5 — Lately it freezes and I have to delete *2019-10-17, version 4.7* I have been using this app for quite a few years but since the new iPhone update it freezes all of the time. It is not usable at all. I really enjoy getting to read the paper and hope this bug can get fixed! ### 2/5 — Fading quality *2021-11-08* This app seems to be deteriorating with no opportunity to update. Article pages are slow to appear, and lately, pages are double loading, with inhibited scrolling/freezing. Needs a re-visit. ### 2/5 — Article images *2021-06-25* The images for the article do not match with what is happening in the article. I thought they would solve the issue but it has been over a year and still not fixed. ### 2/5 — App freezes up daily *2019-12-08* It would be great if the app didn’t constantly freeze up . ### 2/5 — Keeps freezing *2019-12-06, version 4.7* Love the app but wish I didn’t have to repeatedly delete ad re-install. ### 2/5 — Locking up!! *2019-12-05, version 4.7* I have an iPhone 8 and at least once a week this app locks up. I have to delete and reinstall. ### 2/5 — Freezes! *2019-10-23, version 4.7* Would be a 5-star rating if the app didn’t freeze after a single use. I have to delete the app and re- download it every time. Used to work great until the last month or so. Not sure what changed but it needs to be changed back. ### 2/5 — Freezes up/ crashes *2019-10-12, version 4.7* Good app when it’s working, but have to delete and reinstall when it crashes and won’t download new stories --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*