# STARS Intake

> Mobile app for entering claims and incidents with secure access to STARS Enterprise. (iPhone/iPad app by RISKONNECT CLEARSIGHT LLC.)

- Source: https://appshunter.io/ios/app/stars-intake/id870604598 (this page in markdown: same URL + `.md`)
- Developer: [RISKONNECT CLEARSIGHT LLC](https://appshunter.io/developer/333348466)
- Category: Business
- Price: Free
- Rating: 1.40/5 from 8 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 7 MB
- Languages: American English
- Released: 2014-08-11
- Data updated: 2026-06-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/stars-intake/id870604598/reviews.md

## What is STARS Intake?

STARS Intake allows you to immediately enter claims and incidents from wherever you may be.

STARS Intake provides secure mobile access to STARS Enterprise and is available to clients in the Community Cloud as well as those self-hosting their implementation.  It is compatible with version 14 and higher.

With STARS Intake you can:
- Enter new claims and incidents
- Select an existing record from STARS to populate fields on the claim/incident (such as employee or patient records)
- Create notes attached to the claim/incident
- Attach photos to the claim/incident
- Trigger events to occur after submission of the claim/incident

## Key features

- Enter new claims and incidents
- Populate fields from existing STARS records
- Create notes for claims/incidents
- Attach photos to submissions
- Trigger events upon submission

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/stars-intake/id870604598/reviews.md

### 1/5 — Absolute garbage

*2021-03-18*

PRODUCTIONS stop WASTING MONEY on this garbage.  This is not intended to be used in the field.  Does not work as advertised.  Can’t connect using iPads.  Fields jump causing you to field out documents wrong. BETTER TO GO OLD FASHION pen and paper.

### 1/5 — 0 stars

*2021-03-17*

Can’t login. Really horrible service. I’d give it zero stars if I could.

### 1/5 — Login Error/ Bug that’s not fixed at all

*2021-03-14*

I have been trying to login to this app over the weekend I tried starting Friday while connected to a stage WiFi where I was met with an onscreen prompt which read “you must be connected to the internet to use this app. Please verify your connection and try again.” I did this several times, then restarted my phone deleted the app and still got the same message. I also tried on my home WiFi the same process and got the same result. I am connected to the internet and have a solid connection at both places so the only explanation is that you guys have not yet fixed your login bug, so please don’t advertise it as such and fix your app for goodness sake.

### 1/5 — Doesn’t work on iPhone 12

*2021-03-09*

Just tried the app on new iPhone 12. 
Can’t get past log in page. 
Keeps saying internet connection issues, check connection. All other apps on my phone work, as well as web surfing, emails etc. which indicates my internet connection is working properly. 

Developer, if it’s my fault, please fill me in. 
I type in client ID, User ID, and password and get the  “check internet connection” page. Deleted and downloaded the app again with no success.

### 1/5 — Awful app

*2021-02-11*

This has literally never worked for me and forced us to keep using paper on set where this app could be really helpful.

### 1/5 — Laggy, Curser Jumps around

*2020-10-05*

Not for the medic first responder.  It is slow, laggy, and when I click on certain boxes it will jump to the next one over and over again.  This needs to be cleaned up big time.

### 1/5 — HORRIBLE

*2019-09-13*

as a first responder I’ve been asked by production to use this app for reporting. It’s not designed to be filled out by the first responder it’s designed to be filled out by the production office or accounting yet saftey department at ABC told me to fill out any answers just to get the app to move to the next fill in page WHAT??? Yes saftey told me to put anything down to get it to the next screen that’s insanity and illegal.

## Frequently asked questions about STARS Intake

### What is STARS Intake?

STARS Intake is a mobile application that allows users to enter claims and incidents directly from their devices. It provides secure access to the STARS Enterprise system for efficient data submission.

### What devices is STARS Intake compatible with?

STARS Intake is compatible with iPhones, iPads, and iPods. It requires version 14 or higher of the STARS Enterprise system.

### How does STARS Intake help with data entry?

STARS Intake allows you to enter new claims and incidents, select existing records to pre-populate fields, add notes, and attach photos to your submissions.

### Can STARS Intake trigger actions after submission?

Yes, STARS Intake can trigger events to occur after a claim or incident has been submitted, streamlining post-submission workflows.

### Is STARS Intake available for self-hosted STARS Enterprise implementations?

Yes, STARS Intake is available for clients using STARS Enterprise in the Community Cloud as well as those who are self-hosting their implementation.

### What is the rating for STARS Intake?

STARS Intake has a rating of 1.4 stars based on 8 user ratings.

### When was STARS Intake last updated?

STARS Intake was last updated on March 26, 2021, with the latest version being 2020.1.0.

### Does STARS Intake have ads?

No, STARS Intake does not contain advertisements.

## Version history (last 5 releases)

### 2020.1.0 — 2021-03-26

Bug fix including:
- User is not able to login intermittently
- Table lookup hangs while searching or selecting record intermittently
- Submit interview failing intermittently
- App crashing while adding attachment using Camera
- Scrolling not working on Interview forms intermittently
- User not able to see all records present in Table Lookup results intermittently

- Web Service URL updated to latest Production environment

### 2018.1.2 — 2020-03-26

Bug fix on login form.

### 2018.00 — 2019-07-11

Branding Changes

### 2016.03 — 2017-12-26

This update provides text formatting functionality and contains defect fixes

### 2016.01 — 2017-05-17

Bug Fixes

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## More apps by RISKONNECT CLEARSIGHT LLC

- [STARS Discovery](https://appshunter.io/ios/app/stars-discovery/id547966912)
- [GSP Incident](https://appshunter.io/ios/app/gsp-incident/id1115171590)
- [GSP Risk](https://appshunter.io/ios/app/gsp-risk/id1451920559)

All apps by RISKONNECT CLEARSIGHT LLC: https://appshunter.io/developer/333348466

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*