# StarServ — Enables Blue Star technicians

> Official app for Blue Star technicians to manage customer service requests and equipment details. (iPhone/iPad app by Blue Star Limited.)

- Source: https://appshunter.io/ios/app/starserv/id1474440323 (this page in markdown: same URL + `.md`)
- Developer: [Blue Star Limited](https://appshunter.io/developer/1071535181)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 42 MB
- Languages: American English
- Released: 2019-08-08
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/starserv/id1474440323/reviews.md

## What is StarServ?

StarServ is the official app of Blue Star Limited, India’s leading air conditioning and commercial refrigeration company. StarServ equips authorized technicians of Blue Star’s Customer Service operation to track, respond and service customer requests/complaints. The app enables the technicians to be up to date on their call requests and respond to customers in quick time. An in-built bar code scanner and camera helps the technician to capture the equipment’s serial number and its image.

## Key features

- Track customer service requests
- Respond to customers quickly
- Scan equipment serial numbers
- Capture equipment images
- Stay updated on call requests

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/starserv/id1474440323/reviews.md

### 2/5 — Server is too slow

*2024-03-29*

Please maintain your server , I can’t complete my work

### 1/5 — Bluestar

*2023-09-02*

Please maintain your app , super slow server,always showing loading n pleas wait please wait symbol, our important time waste cause of this sever

### 1/5 — Blue

*2023-06-24*

Very low server

### 1/5 — Worst app not working in I phones

*2022-08-09*

Worst app not working in I phone

### 2/5 — Pathetic server

*2021-05-07*

Technician will finish work by the time it closes, super slow server. Value employee time.

## Frequently asked questions about StarServ

### What is StarServ used for?

StarServ is the official app for Blue Star's authorized technicians. It helps them track and respond to customer service requests, manage call logs, and capture equipment information like serial numbers and images.

### Is StarServ free to use?

Yes, StarServ is available for free. It is the official application provided by Blue Star Limited for their service technicians.

### What devices does StarServ support?

StarServ is compatible with iPhone, iPad, and iPod devices, as indicated by its supported devices list.

### How often is StarServ updated?

The app was last updated on September 29, 2023, with version 15.2. This indicates regular updates to maintain functionality and security.

### What is the age rating for StarServ?

StarServ has an age rating of 4+, making it suitable for a wide range of users.

### Does StarServ have ads?

No, StarServ does not contain advertisements. As it is a free application, it is ad-free.

### Can StarServ be used offline?

The provided description does not specify offline functionality. However, its purpose of tracking and responding to requests suggests it may require an active internet connection.

### What are the benefits of using StarServ for technicians?

StarServ helps technicians stay updated on their call requests, respond to customers more quickly, and easily document equipment details using the built-in scanner and camera.

## Version history (last 5 releases)

### 15.2 — 2023-09-29

Implemented NIC Call Total amount #179584

### 15.1 — 2023-08-10

1)Implemented OTP for call cancellation (52/43/53/58)
2)Internal Bug fixes

### 15.0 — 2023-02-17

1)New OTP SMS Template based on Department 

2)Added ESA Remark field in Additional information section for Service ticket

### 14.1 — 2022-12-05

PMS fake call closure validation

### 14.0 — 2022-07-27

Service Ticket - Disable Alternate OTP for UPSD service tickets

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## More apps by Blue Star Limited

- [Cooling Products](https://appshunter.io/ios/app/cooling-products/id1071535182)
- [Blue Star Smart AC](https://appshunter.io/ios/app/blue-star-smart-ac/id1076295895)
- [Customer Care](https://appshunter.io/ios/app/customer-care/id1192675631)
- [Blue Star Smart AC (WiFi)](https://appshunter.io/ios/app/blue-star-smart-ac-wifi/id1378847183)
- [STAR TOUCH](https://appshunter.io/ios/app/star-touch/id1454392662)

All apps by Blue Star Limited: https://appshunter.io/developer/1071535181

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*